Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am very impressed with the quality of the art along with the communication every step of the way. The team at Apart studio are amazing. I ordered the Ferrari key with cash and custom writing. It l... Ver mais

Classificada 5 em 5 estrelas

Excellent artwork, exactly as described. Great comms from Andy and very pleased. Really nice quality and highly recommended.

Classificada 5 em 5 estrelas

I had already had a single stack but it received so many compliments that I purchased the triple stack for my son The entire experience was first class and I had a query resolved by customer s... Ver mais

Classificada 1 em 5 estrelas

Sad and disappointing. I ordered a birthday gift from this store after following them for quite a while. Sadly after waiting for 4 weeks no updates. I have contacted them via e-mail and in... Ver mais

Informações sobre a empresa

  1. Estúdio de arte

Escrito pela empresa

We create handmade artworks inspired by currency and wealth. All artworks are limited and delivered worldwide! We’ve delivered to over 2000 customers in over 80 countries and counting.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do not order from this website.

Estimated delivery says between 2-5 days. It has been just short of a month since I ordered and had NO communication other than order confirmation email in which must be automated upon order.

Have tried reaching out to customer service on 2 occasions (through email and instagram) and have been ignored.

23 de fevereiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Hi there, the shipping time is 2-5 business days, however we do say fulfilment time ontop of this can be up to 10 working days, I understand your order may have gone over this timeline due to a customs clearance issue. However I can see your order has now been shipped and with you tomorrow. Contact us and we will arrange a shipping cost refund for the delay. Thanks

Classificada 1 em 5 estrelas

Do not order! Scam.!!

Do not order!! It’s been a month, no reply to any polite emails requesting information about my order. Complete scam!

10 de março de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Hi there, I do apologise, we have had a customs issue holding our car key stock delivery, completely our fault. I can see your order has had attempted delivery but no one was in to receive, let us know if we can assist any more

Classificada 1 em 5 estrelas

I get an email to review when I'm still…

I get an email to review when I'm still waiting since feb 16 for my order...
What is there to review?? Finally received it and they were nice enough to refund my shipping cost.. now let's see how long that takes..

Thank you

8 de março de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Hi Ani, I do apologise for the delay, we have had a customs issue with our car keys delivery, I can see this has now been delivered, we will refund your shipping cost as compensation and hope you enjoy your artwork

Classificada 5 em 5 estrelas

This is the perfect gift for a friend…

This is the perfect gift for a friend that has it all....a piece of limited art and it's perfect.

Thank you for everything...

6 de março de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the positive feedback and glad you like!

Classificada 5 em 5 estrelas

Repeat buyer, happy customer

I'm a repeat buyer of Apart Studio's art. I've found them very responsive to any queries. Every delivery has been successful, using their branded shipping cartons.

6 de fevereiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the repeat purchases, we're glad you like the pieces!

Classificada 5 em 5 estrelas

Love how mine turned out

Just got mine in the mail a couple of days ago. Took a while but I can admit the wait was worth it. Great work. Love the whole idea of this. For sure a fan and I'll be coming back for more. Just two questions. Is it a real key? And are they all numbered?

28 de fevereiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for there positive feedback! We're glad you like them

Classificada 5 em 5 estrelas

I have seen all the reviews that say…

I have seen all the reviews that say their orders never came, but I have ordered a total of 7 items so far from them and I have received all 7 with no issues. I love the artwork and have it hung all over my office. Never had a bad experience so I recommend!

21 de fevereiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Appreciate the review Justin, thanks for the continued support

Classificada 5 em 5 estrelas

Commissioned a custom piece and…

Commissioned a custom piece and couldn’t be happier with the service provided, Andrew and his team delivered on my idea quickly and went above a beyond to deliver such a beautiful result. I have also previously bought other non custom pieces which have arrived promptly and have been amazing!

15 de janeiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thanks for the custom order Brandon, appreciate the support and trust on this sentimental piece

Classificada 5 em 5 estrelas

Scam

*EDITED*

ORDER FINALLY CAME TOOK ABOUT 1 MONTH.

Will definitely order again from this guys.

Hey man, I have yet to received anything from you. I’m order #5187. I’ve commented on your post and you deleted it. I’ve email you twice and you’ve yet to reply.

If a bulk of the post here is on people not receiving their stuff. Come on man. I look forward to hear your answer.

29 de janeiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the patience Gerann and glad you enjoy!

Classificada 5 em 5 estrelas

5 star perfection

Bought as a present for my son for his new home. He absolutely loved it. Very very stylish and suits his place so well. Attention to detail is spot on ⭐️⭐️⭐️⭐️⭐️

21 de janeiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the trust and positive feedback, im glad your son likes it!

Classificada 5 em 5 estrelas

Great quality Artwork

Great quality Artwork,Very detailed and shipped very fast considering it was handmade. Very happy with it and will be ordering another!

18 de janeiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you Callum!

Classificada 5 em 5 estrelas

Incredible handmade art work and even…

Incredible handmade art work and even better service, had a frame of mine damaged while moving and sent an instagram dm to see if I could purchase a replacement. Replied within a couple of hours and sent it off free of charge which I was amazed by. Nothing but 10/10 work and service, couple companies out there with a similar body of work but honestly don’t compare to the quality apart studios have been providing the past couple of years.

17 de janeiro de 2025
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the feedback, we appreciate the effort taken to write it! Glad you were happy with the service

Classificada 5 em 5 estrelas

Handmade perfection

The detail and craftsmanship really blew me away, order was delivered quickly and suitably packaged. Communications throughout the process was fantastic, couldn't recommend enough.

5 de dezembro de 2024
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Thank you for the positive feedback!

Classificada 1 em 5 estrelas

Bad customer support or look like a scam

I ordered 2 items on 28 of November, have been waiting one week and nothing change: no shipping details, no text messages, nothing. After i texted them, they told in the end of the week, then in the begging of the next week. And in the end of the day they stopped to answer me. I asked couple times to send me money back, make claim through the apple pay, posted few bad reviews. And really after that i received am email that they have been start the money back. Awful service! look like a scam.

28 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Invest in a mobile or land line

Ordered twice as thought the 1st time could have been a genuine delay but ordered again paid in full and delayed again then given 2 tracking numbers one that is non existent, after e mailing a few times then sending a msg on instagram as they seem to not have mobile phones or land lines wherever they are I’m still waiting for my delivery and still had no response. Great products but absolutely Terrible costumer service that is letting the company down.

16 de dezembro de 2024
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

I appreciate the feedback Jon, Im sorry letting you down with customer service, hopefully the product has made up for this experience

Classificada 1 em 5 estrelas

I never received my order

I never received my order. It has been over 4 months since I placed my order

4 de outubro de 2024
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Hey, sorry to hear this. There clearly has been some interference here that we haven't been made aware of. Contact us via email, info@apartstu.com or direct message through instagram to have this resolved, thanks!

Classificada 1 em 5 estrelas

Order and never received item

Order and never received item. Emailed numerous times for information and or refund, no replies to date, completely ignored. Do not order from here, you cannot reach them after they cash your funds!

23 de maio de 2024
Opinião espontânea
logótipo da Apart Studio

Resposta da Apart Studio

Hey John, Sorry to hear this, we cant seem to find your name in our orders or emails, please contact us via email at info@apartstu.com or direct message through instagram to get this issue resolved, thanks!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais