Apex Removals & Storage Group Opiniões 

786
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had Sam, Rana, Amrit helping us on the day who were all absolutely amazing! Not a scratch on any of our furniture and they dismounted and mounted again large pieces of wardrobe. Unfortunately, th... Ver mais

Classificada 5 em 5 estrelas

We used Apex to move to our first home together. They were faultless from start to finish. Brilliant communication - clear, concise. Fantastic value for money (& trust me, we shopped around). Cheapest... Ver mais

Classificada 5 em 5 estrelas

Raouf and Amaan! Thank you so much for helping us in shifting our household items from Hertford to Stevenage. They were very friendly and very punctual throughout the job. They handled all the items... Ver mais

Classificada 5 em 5 estrelas

Saini and Paul were amazing, very fast, hard working gentleman! Made sure all of our furniture and belongings were moved perfectly safe and sound.

Informações sobre a empresa

  1. Empresa de mudanças
  2. Transporte e armazenamento de móveis

Informação fornecida por diversas fontes externas

Who are we? We're a removal company that has made customer service the absolute core of our business. To us, the needs of the customer, and how we can facilitate them are always the priority. We provide moving services for domestic and business customers in the UK. Professional service is one of the things we pride ourselves on - we know that customers want to make sure that we meet their needs every time. To make sure that we can provide you with all the services that we need, we've built our range to be able to give you a selection of house, office and even international removals. It's all part of our ongoing commitment to make sure that you get the absolute most from our services. Our team is always ready to help you, and are more than willing to talk about your specific situation.


Informações de contacto

Informação importante

4,9

Excelente

TrustScore: 5 em 5

786 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(786)

398 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Neeraj and Robin were absolutely…

Neeraj and Robin were absolutely fantastic, on time, super polite and very quick - packed the van up beautifully and placed everything where we needed it at the other end - THANK YOU, I would definitely work with them again

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Apex are very professional from start…

Apex are very professional from start to finish.

Naman and Faizan, turned up on time, nothing was too much trouble. Very reliable and experienced.
Took time and were very careful with our belongings. Once at new property, things were then taken off van with again up most care. Boxes were all taken to relevant rooms. Can not thank you guys enough Naman and Faizan, you took away a lot of stress on moving day ! Thank you excellent service.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

On time

On time, professional, efficient, friendly and helpful.
Made the move stress free and would definitely use them again!

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

On time

On time, efficient, Naman was great.
Fantastic service, would strongly recommend.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great work

Sam, Amrit, Haseeb, Sonu were fantastic. Really flexible and accommodating. Would throughly recommend.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great, friendly team that did a good job. Thanks Sam, Zain and Guri for working so hard late into the evening.

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient

Efficient, Polite, Took extra care with any breakables and accepted any extra requests I had. They also took extra care to make sure I confirmed that the Van was empty.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

🌟 Amazing service & experience 🌟

🌟 Amazing service & experience 🌟
Thank you to Apex Removals who came to our rescue with our house move. Jason co-ordinated our call & arranged the 1st van within the hour & pro actively arranged the 2nd van thereafter. He was very efficient & helpful from the start. A very big thank you to Haseeb , Ali and Mo who were amazing all day and treated our belongings with the utmost care. They were so friendly and helpful and the vans were packed efficiently. Care and attention was given to ensure our belongings were transported to our new home without any damage. They are an absolute asset to Apex and we would not hesitate in using or recommending your team again. Thank you for a fantastic experience 🌟

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Shahbaz &…

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Shahbaz & Raouf

I’m extremely happy with the service I received from Shahbaz and Raouf. They were professional from start to finish, really careful with all my belongings, and made sure everything was securely packed. They dismantled and reassembled items perfectly and placed everything exactly where I requested in the new home.

They also did an additional pickup from a separate address, which made the whole move so much easier for me. Truly brilliant service — I’m very happy and would definitely recommend them.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Damaged TV, Poor Communication, and No Accountability

I am an elderly and disabled customer, and this review reflects my experience with Apex Removals.

Prior to the move, my television was in full working condition. After the move, it was damaged, with a large visible line across the screen indicating internal damage. The item was handled and transported by the removal team, and its condition clearly changed while it was under their care.

During the move, boxes (including the one containing the TV cable) were loaded onto the van before any request was made to test the TV. I was not informed in advance that cables needed to be kept accessible. As a result, testing was not possible at the time.

I was also told that unless I signed paperwork, the TV would not be taken. This placed me under pressure during what was already a stressful situation. As a disabled customer, I would have expected a higher standard of care and communication.

When I first raised the issue, I received a phone call and numerous emails stating that the company was not responsible for what had happened to my television. This is difficult to understand given that their own Terms & Conditions state that it is their responsibility to deliver goods undamaged and in the same condition as when they were transported.

In addition, the service was not completed to the expected standard. Some items were left behind, and the move was not carried out with reasonable care and skill.

Since then, communication has been very difficult. I have had to repeat the same points multiple times, and my concerns have not been properly addressed. The company has relied on internal policies (such as testing requirements) that are not reflected in their own Terms & Conditions. Communication stopped entirely around 26 February 2026, and my messages have not been responded to since.

I am now left without a working television, which I cannot currently afford to replace. The overall experience has been very distressing.

While a partial payment was eventually offered towards the damaged TV, liability has consistently been denied despite the circumstances. Apex Removals has stopped the communication with me about a month ago and no compensation has been given.

Based on my experience, I would strongly advise others to ensure all responsibilities are clearly agreed in advance, particularly where vulnerable customers are involved.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Sonu

Great experience with Sonu, Jashan and Ali. All were very careful with all of belongings and kept us informed throughout the process. Fantastic service! Thank you so much

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Apex great job

Sam, Zein, neeraj, very helpful. Quick packaging and installed into rooms as requested. Very friendly and helpful.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top job by the boys from Apex move

Top job by the boys from Apex move! Sam and Zain helped me move my Uncle from his house into a retirement property. They were punctual, polite and respectful to his situation asking what was to from which room etc. Efficient in loading the van and helping dismantle his display cabinet and bed. Then liaising we me over the delivery to his new apartment and reassembling everything, then sending a video to show him all his belongings were in his new home. Thanks Guys.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Massive thanks to you!

Massive thanks to Guri, Sonnu, and Jasha!

They were very professional, arrived on time and loaded and unloaded the vans quickly. They all made a really stressful day so much easier and went above and beyond to get us settled in the new house.

Highly recommend to everyone!

31 de março de 2026
Opinião espontânea

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