The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... Ver mais
A empresa respondeu
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Ver mais
A empresa respondeu
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
1960 Parker Ct, 30087, Stone Mountain, GA, Estados Unidos da América
- 14048825498
We overthink pests so you don't have to.
4,4
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Aptive Pest Control - Atlanta
Hi Dali,
Thank you for taking the time to leave a review! We're glad to hear you had a positive experience with both our service and our service professionals. Providing friendly, dependable care is something we take pride in.
When we say we've got this handled, it's because of dedicated service professionals who work hard to deliver the level of service our customers deserve. Thank you for choosing Aptive, we truly appreciate your support.
-Jasmine, Aptive Care Team
The time I've had with the company
The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name was Derrick. He did an excellent job and was super friendly. He exceeded all my past experiences with previous workers and did the job correctly down to the last detail. He was efficient and truly cared about doing the job for the client.
30 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi there,
Thank you for sharing your experience! We’re really glad to hear Derrick delivered such a strong service at the end of your most recent visit, especially by being friendly, efficient, and taking the time to get every detail right.
We also appreciate your honest feedback about your earlier experiences. Consistency matters, and it’s great to know Derrick helped turn things around by providing the level of care and thoroughness we aim for at Aptive.
We truly value your continued trust, and we’ve got your pest concerns handled!
-Jasmine, Aptive Care Team
Dislike- Not sure if it there product…
Dislike- Not sure if it there product or maybe the bugs in my yard are just super, but it seems the product is not effective. Sorry to say but you can try all you want but it does not seem to work against ants. Mosquitoes, wasp, bees, or fleas. Like- they provide great customer service and the staff is nice.
7 de junho de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Juan,
Thank you for taking the time to share this detailed feedback. We’re sorry to hear you haven’t seen the results you were expecting with ants and other outdoor pests. We understand how frustrating that can be when you’re trying to enjoy your yard.
We’re glad to hear you’ve had a positive experience with our customer service and team. We’d appreciate the opportunity to look into your account and make sure everything is being addressed properly. Please reach out to socialmedia@goaptive.com directly so we can review your service and get this handled for you.
-Jasmine, Aptive Care Team
THE TECHNICIAN RULES
THE TECHNICIAN, ELLE, SENT ME A TEXT LETTING ME KNOW SHE WAS ON THE WAY. SHE TEXTED AGAIN WHEN SHE ARRIVED. SHE DID AN INTERIOR SERVICE. SHE WAS POLITE AND FRIENDLY WITH EVERYONE IN THE HOUSE. SHE DID A GREAT JOB ON THE SERVICE. NOTE EACH TIME I HAVE CALLED APTIV, THEY HAVE BEEN ABLE TO GET A TECHNICIAN OUT THE NEXT DAY. GREAT COMPANY.
10 de junho de 2026
Resposta da Aptive Pest Control - Atlanta
Hi John,
Thank you for sharing your experience with Aptive. We’re thrilled to hear Elle provided such great service, from keeping you updated with arrival texts to delivering a polite and friendly interior treatment for your home.
We also appreciate you highlighting the quick turnaround when scheduling visits and your overall experience with our team. We’re glad to help keep things handled so you can count on reliable service and a smooth experience every time.
-Jasmine, Aptive Care Team
Resposta da Aptive Pest Control - Atlanta
Hi Willie,
Thank you for sharing your feedback. We’re really glad to hear that everyone you’ve worked with has done their job well.
We truly appreciate your continued trust in Aptive and the opportunity to help keep your home protected. It means a lot to know your experience has been consistently positive.
-Jasmine, Aptive Care Team
Great experience
I really like that the technician takes pictures of where they spray and put out the insecticide. They are always friendly and let you know when they are on their way. It is the little things like this that makes the service a good one.
2 de junho de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Amanda,
Thank you for sharing such thoughtful feedback. We’re really glad to hear you appreciate the updates from your service professional, including the photos, communication, and friendly service along the way.
It’s those small details that matter most to us, and we’re happy to know they’ve made your experience a positive one. We truly appreciate you choosing Aptive and taking the time to leave a review.
-Jasmine, Aptive Care Team
I got no service in May
I got no service in May. It was scheduled for the 22nd but got cancelled. then it was rescheduled for the 29th. Then cancelled again. I called and told them we were covered up with ants inside and out. so they scheduled it for the 27th. didn't come. so rescheduled for the 30th. Never came. Said we weren't scheduled until June 8th. Rep supposedly came on June 6th. said he rang door bell but no one answered. If he had rang the bell, my dog would have went crazy. the dog nor none of the 3 of us at home heard it. Never saw him. IN the meantime I got a note that the service was completed and to pay the bill. since the company deducted the $120 from my account on Friday night the 5th before the service was even performed I was really upset. I am ready to cancel the service. We were told that they could get rid of our ants and even though he was out on Saturday according to him, we had a double line of ants moving across our entry way. So they were lucky to get a 1 star.
6 de junho de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Bobbie,
Thank you for taking the time to share this, and I’m truly sorry for the repeated scheduling issues, missed appointments, and the frustration this has caused. I can understand how upsetting it must be to deal with cancellations and reschedules while also trying to manage an active ant problem.
I’m also very sorry for the confusion around the visit, communication gaps, and billing concerns. That’s not the level of reliability or clarity we want for our customers, and I understand why you’re frustrated.
We’d really like the opportunity to look into your account and make this right. Please reach out to socialmedia@goaptive.com directly so we can review what happened and work toward a resolution.
-Jasmine, Aptive Care Team
Not too Impressive!!
Texted and informed me when they would be arriving and if there were any areas that needed special attention. I asked them to take care of the two ant beds in the yard and the perimeter of the house as always. When the tech arrived. He did the perimeters I guess, but I was sitting right by the front window and he never went near the ant beds. He got in the truck and took off. I normally hang around and watch them but that should not be necessary after almost a year of servicing my home. I also still have spiders and bugs.
3 de junho de 2026
Opinião espontânea
Resposta da Aptive Pest Control - Atlanta
Hi there,
Thank you for taking the time to share your feedback and for being a continued customer of Aptive. I’m glad you appreciated the communication about arrival times and service updates, but I’m sorry to hear that the ant beds were not addressed as requested and that you’re still noticing spider and bug activity.
That is not the level of thoroughness we aim to provide, especially after servicing your home over time. Please reach out to socialmedia@goaptive.com so we can review this visit and ensure those areas are properly handled. At Aptive, we’ve got this handled, and we want to make sure your home receives the care and attention it deserves moving forward.
-Jasmine, Aptive Care Team
Akon well done
Did a thorough job inside and out. Very courteous and took his time to do the job right.
30 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi there,
We really appreciate you taking a moment to share this. It’s great to hear the service was thorough both inside and outside, and that your Aptive professional was courteous and took the time needed to do the job right. That level of care and attention is exactly what we aim for.
At Aptive, we focus on making sure every visit is completed with consistency and respect for your home. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
They are so respectful and patient to…
They are so respectful and patient to attending to your home and issues. They also take pictures of your hot spots to show you.
27 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Thanks for sharing this with us, Ellen and Daniel! We’re so glad our team has been respectful, patient, and attentive to the needs of your home. Taking the time to document areas of concern with photos and keep you informed throughout the service is an important part of the experience we strive to provide, and we’re grateful you’ve chosen Aptive to help with your pest concerns!
-Alexis, Aptive Care Team
Very professional!!
20 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Barry,
Thank you for sharing this and for choosing Aptive. We’re glad to hear you had a very professional experience with our team.
That’s exactly what we aim for at Aptive, making sure everything is handled with care and professionalism from start to finish. We appreciate your support!
-Jasmine, Aptive Care Team
Resposta da Aptive Pest Control - Atlanta
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Resposta da Aptive Pest Control - Atlanta
Hi Jaron,
We really appreciate you taking a moment to share this, and it means a lot to hear you consistently receive great service. That kind of ongoing trust is exactly what we strive for at Aptive, making sure every visit feels dependable and easy from start to finish.
We’re glad to have you with us, and we’ll keep showing up ready to make sure everything is handled with care, just like it should be every time.
-Jasmine, Aptive Care Team
No More Mosquitoes
They do a great job and we no longer have mosquitoes in our yard. They are also careful not to spay any edible fruits and vegetables growing in our yard.
18 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi JJ,
Thank you for being part of the Aptive family and sharing your feedback! We’re so glad to hear your mosquito concerns have improved and that your service professional is being careful around your edible plants and garden. That kind of thoughtful, detail-oriented service is exactly what we aim for. At Aptive, we’re here to make sure your home protection is fully handled with care so you can enjoy your yard with confidence and peace of mind. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
I have experienced a poor business…
I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they use on the inside stains the floor and leaves a milky substance. They take full advantage of their promissory window of service, stretching out to 88 days on one service.
Very disappointed which is sad because I do like the service techs when they come out. I did have one skip my house and said that nobody came to the door when they knocked but the six cameras that I have facing the driveway missed their arrival.
12 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Kevin,
Thank you for taking the time to share this detailed feedback, and I’m sorry for the frustration you’ve experienced with service consistency, scheduling, and the treatment results in your home. That’s not the experience we want for you with Aptive, especially regarding communication and concerns about staining.
We’re glad to hear you’ve had good interactions with our service professionals, but we definitely want to take a closer look at the issues you mentioned so everything can be properly handled. Please reach out to socialmedia@goaptive.com so we can review your account and work toward a resolution.
-Jasmine, Aptive Care Team
The service provided by Aptive is…
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that need treatment, both inside and outside. I highly recommend Aptive.
16 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Lisa,
Thank you so much for taking the time to share this thoughtful feedback. We’re really glad to hear you’ve had a great experience with Aptive and that our service professionals have been respectful, friendly, and communicative during your visits. The pre-arrival text and taking time to ask about any new or specific concerns are both important parts of making sure your service is tailored to your home.
We truly appreciate your recommendation and the trust you’ve placed in us to care for your home. At Aptive, we’ve got this handled, and we look forward to continuing to deliver service that feels reliable, attentive, and easy to work with.
-Jasmine, Aptive Care Team
My Aptive Rep is Great
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great: when rescheduling my appointment, I was given 6 choices and then told each date and/or time was null. I could not find a phone number on my account and had to look it up to reschedule. Customer Service was great though.
1 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Lynne,
We really appreciate you taking the time to share this, and it’s great to hear Alec made such a strong impression by remembering your home, your preferences, and delivering a professional, friendly experience. We’ll be sure to pass your kind words along to him.
We also hear your feedback about the website experience and the frustration you ran into while trying to reschedule. That’s not the seamless process we want for our customers, and we understand how important it is to have clear, reliable options when managing your service. We’re glad our Customer Service team was able to step in and help, but we recognize the digital experience should be just as smooth.
At Aptive, we believe your service should feel simple and stress-free from start to finish, and that means making sure everything is handled properly across every touchpoint. Your feedback helps us improve, and we appreciate you bringing it to our attention and for choosing Aptive!
-Jasmine, Aptive Care Team
Easy rescheduling and fast response
Our technician is very diligent and accommodating. This company has a very quick response and rescheduling is easy.
30 de abril de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Patricia,
Thank you for taking the time to share this feedback. I’m glad to hear your Aptive service professional has been diligent and accommodating, and that you’ve found our team responsive and easy to work with when it comes to scheduling. We know how important it is for things to feel flexible and dependable, especially when life gets busy and plans need to shift. At Aptive, we focus on making the process smooth on your end because when it comes to your home and pest protection, we’ve got it handled. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
The tech was very polite and asked if I…
The tech was very polite and asked if I had any special concerns for him to concentrate on. He wore footies in the house and was conscientious in doing a good job.
6 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi there,
Thank you for sharing this feedback. I’m really glad to hear your Aptive service professional was polite, attentive to your concerns, and thoughtful in taking care of your home, including using foot coverings while inside. That level of respect and care is exactly what we aim for during every visit.
At Aptive, I focus on making sure each service is both thorough and considerate, because when you feel confident in the process and the results, it feels like everything is handled the right way. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home.
-Jasmine, Aptive Care Team
Excellent follow up by technican
6 de maio de 2026
Resposta da Aptive Pest Control - Atlanta
Hi Michael,
Thank you for sharing this feedback. I’m really glad to hear your Aptive service professional provided excellent follow-up during your service visit. That kind of attention and consistency makes a big difference in the overall experience.
At Aptive, I focus on making sure nothing gets overlooked and that you always feel supported after each visit, because when follow-up is done right, it feels like everything is fully handled without you having to chase it down. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.