Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... Ver mais
A empresa respondeu
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... Ver mais
A empresa respondeu
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
472 Lindbergh Avenue, 94551, Livermore, California, Estados Unidos da América
- 14158432163
We overthink pests so you don't have to.
4,3
Excelente
337 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Love the text ahead of the visit. Leaves me time to think about what issues we have going on. Responded to my return text. Once arrived, discussed further. Service performed well and quickly. Pictures show work perfectly.
10 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Cindra,
Thank you for sharing your experience! We’re glad the text reminders and follow-ups helped make your service smooth and easy to manage. It’s great to hear the visit was thorough, efficient, and that the pictures gave you confidence in the work performed.
We truly appreciate you being part of the Aptive community, and if you ever need anything else, we’re always here to help.
-Jasmine
the service person was very helpful…
the service person was very helpful addressing my issue and explained it so I can be proactive myself in helping with prevention
10 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Geraldine,
Thank you for sharing your experience! We’re glad to hear that our service professional was helpful and took the time to explain how you can be proactive with prevention. At Aptive, we strive to provide not only effective service but also guidance that empowers our customers to maintain a safe and protected home.
We truly appreciate having you as part of the Aptive community and look forward to continuing to support you.
-Jasmine
Less bugs
Since we have started using Aptive we have seen less spider webs, no ants in the house. The techs ask us relevant questions and listen to us.
3 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Cindy,
Thank you for sharing your experience! We’re thrilled to hear that you’ve seen fewer spider webs, no ants in your home, and that our service professionals take the time to ask relevant questions and listen to your concerns. At Aptive, we strive to provide effective, tailored pest protection while making sure our customers feel heard and supported.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
This is the 2nd review-how many do you need?
This is the 2nd review & am confused to how many I have to submit? I need a time frame that my service will be done so I can open back gate and I would also like to go over areas I would like sprayed. This last service there where 2 areas am not confident got done? I also not happy that I get charged monthly even when NO service has been completed.
4 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi there,
Thank you so much for reaching out again and sharing this with us. I can absolutely understand why you’d feel frustrated, you shouldn’t have to chase down updates or wonder when your Aptive service will happen, and I’m really glad you let us know what’s been going on.
I want to make sure we get things right for you moving forward. Our services are scheduled within set time frames, and we’re always happy to work with you so you can open the back gate ahead of time and walk through the specific areas you want treated. Please reach out to us at socialmedia@goaptive.com so we can coordinate a time frame for your upcoming service.
As for the concerns about areas possibly being missed during your last service, thank you for pointing that out. I’ll have your account reviewed so we can make sure everything that should be treated is treated. And regarding billing, we only want you to feel confident in the value of your plan, so we’ll take a closer look at your account to make sure everything lines up the way it should.
We really appreciate you being a part of the Aptive neighborhood, and we’ll do everything we can to make your experience smoother from here.
-Jasmine
During the past 17 months of an 18…
During the past 17 months of an 18 month contract your field service technicians have not performed their tasks in a consistent manner. All the technicians, except 2, have left spider webs, miminal spraying, stating that certain areas can not be sprayed,etc. Depending upon who shows up, I get a different answer to my questions. I have called the customer service number and consistently told that the next technician will be better. Of course that never happened except on 2 occasions. I am not interested in renewing the contract when it expires on 1/29/26. Horrible experience with this company even after expressing the poor service received.
7 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Ceda,
Thank you so much for taking the time to share this with us. I really appreciate you being so clear about your experience, and I’m genuinely disappointed to hear that our service professionals haven’t been consistent for you over the course of your contract. That’s not the level of care we want to provide, and you deserved better from Aptive.
I understand why you’d feel frustrated after getting different answers and results depending on who showed up. You should be able to rely on a consistent, thorough service every visit, and I’m grateful you brought this to our attention so we can address it internally.
While I know you’re not interested in renewing when your contract ends, I still want to make sure the remainder of your time with Aptive feels like you’re being taken care of. If you’re open to it, I’d love to review your account and make sure your final service is handled the right way so we can finish strong for you.
Thank you again for being a part of the Aptive neighborhood. Your feedback truly helps us improve, and we appreciate you giving us the chance to make things right.
-Jasmine
Promptness
Promptness, courtesy of technician. Thorough explanation of what he was doing.
1 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Frederick,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was prompt, courteous, and took the time to explain everything thoroughly. At Aptive, we strive to make every visit informative and hassle-free, and it’s wonderful to know we hit the mark for you.
We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected moving forward!
-Jasmine
REVIEW
Everything was fine. Technician arrived on time. He was courteous and efficient and inspected all suspect areas. He set rat traps in appropriate places and informed me that Aptive would return to inspect and remove traps that caught rats/mice and would reassess the situation next month. Since Aptive does not remove rat debris, he referred me to a company that does.
6 de dezembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Susan,
Thank you for taking the time to share your experience. I’m glad to hear that our service professional arrived on time, was courteous and efficient, and thoroughly inspected all areas of concern. Setting traps strategically and keeping you informed of next steps is exactly the level of service we aim to provide at Aptive.
I also appreciate your understanding regarding debris removal and that our service professional was able to refer you to a company that can assist. Your feedback helps us continue to provide clear communication and effective solutions for all our customers.
Thank you for being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
The service technician was professional…
The service technician was professional and comprehensive. Unfortunately, the service did not resolve the rodent problem we have; however, this was through no fault of the service technician.
20 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Joseph,
Thank you for sharing your feedback. We’re glad to hear that our service professional provided professional and comprehensive service. I completely understand your frustration with the ongoing rodent issue, and we appreciate you recognizing that this was not due to the service professional's efforts.
At Aptive, we are committed to finding solutions and will work with you to address the situation fully. Please reach out to us directly at socialmedia@goaptive.com so we can discuss the next steps to help resolve the problem and ensure your home receives the protection you expect. We truly appreciate you being part of the Aptive family and giving us the opportunity to make this right.
-Jasmine
good stuff but im still waiting for…
good stuff but im still waiting for this month when they coming
29 de outubro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Hugo,
Thank you for sharing your feedback! We’re glad to hear you’ve had a positive experience so far. I completely understand wanting to know when your next service will occur. At Aptive, we strive to keep our customers informed and ensure timely service visits.
Could you please reach out to us at socialmedia@goaptive.com with your service address or account details? We’d be happy to confirm your upcoming appointment and make sure everything is scheduled properly. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The service was to address ants…
The service was to address ants infestation. The service man came once and didn't fix the problem. He came second time and didn't fix the problem. The ants still exist and moving everywhere. He even said my we are rude. He didn't spray under the sink where he promised he would. Good part is he came on the appointment day. But the service didn't fix the problem.
18 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience. I’m very sorry to hear that the ant issue in your home has not been resolved and that your experience with our service professional did not meet the high standards we strive for at Aptive.
We take concerns like this seriously and want to make things right. I’d like to schedule a follow-up visit with one of our experienced service professionals to thoroughly address the issue and ensure all areas, including under the sink, are properly treated.
We truly appreciate you being part of the Aptive neighborhood and want to make sure your home is fully protected. Please reach out to us directly at socialmedia@goaptive.com so we can coordinate the next steps and resolve this for you.
-Jasmine
Half ass work
Twice i forgot to leave the side gate open and they never called to gain access. They just did the front of the house and called it complete and i was charged full price. I won't be renewing the contract.
18 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi LaRon,
Thank you for taking the time to share your experience. I’m sorry to hear about the issues with access to your side gate and that the service did not meet your expectations. We understand how frustrating it can be to feel that your home hasn’t received the full attention you were promised.
We take feedback like this very seriously and want to make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review what happened, ensure any missed areas are addressed, and discuss how we can better support you moving forward.
We truly appreciate you being part of the Aptive neighborhood and hope to have the opportunity to provide the complete, high-quality service you deserve.
-Jasmine
Resposta da Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team communicated clearly and provided professional service. At Aptive, we strive to make every visit effective, convenient, and stress-free for our customers.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Javon's attentiveness and pictures he sent of the areas he treated and dusted of cobwebs. Very polite and courteous caring of our property.
Javon's attentiveness and pictures showing the service
19 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi there,
We’re thrilled to hear that Javon provided attentive and thorough service while taking care of your home! At Aptive, we pride ourselves on respectful, detail-oriented work and clear communication to ensure every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to protect and maintain your home.
-Jasmine
Couldn’t give me a refund on a service…
Couldn’t give me a refund on a service I did not authorize
19 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Dariyanna,
Thanks for sharing this with us. I understand how frustrating it can be to see a charge for a service you didn’t authorize. We do send notifications before services, but I’d be happy to review your account with you directly and see what we can offer to make this right.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account and address your concerns. Thanks again for being a part of the Aptive neighborhood, we appreciate the chance to get this resolved for you.
-Jasmine
Resposta da Aptive Pest Control - Bay Area
Hi Carolyn,
Thank you for taking the time to share your feedback. I’d like to learn a bit more about your experience so we can ensure your service is meeting your expectations. At Aptive, our goal is to provide reliable and effective pest protection for every home in our neighborhood.
When you have a moment, please reach out at socialmedia@goaptive.com so we can review your account and address any concerns you may have. We appreciate you being part of the Aptive community and giving us the chance to make sure your experience is a positive one.
-Jasmine
Aptive is very reliable
Aptive is very reliable and professional when it comes to your home. They treat it as if it’s their own.
11 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Jeff,
Thank you for sharing your experience! I’m thrilled to hear that you find Aptive reliable and professional and that our team treats your home with the care it deserves. Providing dependable service while respecting your space is something we take pride in every day.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Thorough Service, but better appointment scheduling.
Service provided to protect my place from insects, is very thorough. My only complaint is the scheduling process for appointments. I have specific property entry concerns, and need a tighter window for arrival.
8 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Heidi,
Thank you for sharing your feedback! We’re glad to hear that our service has been thorough in protecting your home from insects. We also appreciate your honesty regarding the scheduling process. We understand how important it is to have a tighter arrival window, especially when there are specific property entry concerns.
Please reach out to us at socialmedia@goaptive.com so we can review your account and do our best to accommodate a schedule that works better for you. At Aptive, we strive to provide both effective service and a convenient, stress-free experience for our neighbors.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Aptive has always been very thorough…
Aptive has always been very thorough and professional. Caleb Longhouse was our service person today and gets 100% rating.
11 de novembro de 2025
Opinião espontânea
Resposta da Aptive Pest Control - Bay Area
Hi Charlene,
Thank you for sharing your experience! We’re thrilled to hear that Caleb provided thorough and professional service, he’ll be so glad to hear your kind words. At Aptive, we take pride in delivering consistent, high-quality service, and it’s wonderful to know that our team continues to meet those standards for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Aptive initially came out to spray on…
Aptive initially came out to spray on Halloween, but my mom had gone into the hospital and forgot to unlock the gate. We called the company to have them come out and complete the job in the backyard. So they scheduled another day and promptly came out to complete the job. Thanks for the great communication Aptive and of course for taking care of the nasty critters
1 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi there,
Thank you so much for sharing your experience! We’re glad we could promptly reschedule and complete the service for your home. We understand how hectic life can get, especially with unexpected events like a hospital visit, and we’re happy we could accommodate your schedule.
It means a lot to hear that our communication and service made a positive impact while keeping those pesky critters at bay. We truly appreciate you being a part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The tech listened and treated for all…
The tech listened and treated for all areas of concern. They arrived on time and did a thorough job.
8 de novembro de 2025
Resposta da Aptive Pest Control - Bay Area
Hi Gloria,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professional listened to your concerns, arrived on time, and provided a thorough treatment. At Aptive, we strive to deliver attentive, professional, and effective service at every visit, and it’s wonderful to know we met that standard for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.