Aptive Pest Control - Chicago Opiniões 240

Resposta da Aptive Pest Control - Chicago

23/06/2025

Hi April,

We’re really sorry for the inconvenience and appreciate you bringing this to our attention. A canceled appointment due to GPS issues isn’t acceptable, and we’re addressing this with our team to help prevent it from happening again.

We’d love the chance to make it right—please feel free to reach out at socialmedia@goaptive.com so we can get your service rescheduled at a time that works best for you. Thank you for being part of the Aptive family.

-Jasmine

Resposta da Aptive Pest Control - Chicago

19/06/2025

Hi Dwight,

Thank you for bringing this to our attention. We sincerely apologize for the mix-up with the service address—this is certainly not the level of precision we aim to uphold at Aptive. We appreciate your patience and would love the opportunity to make this right. If you haven’t already, please reach out to us at socialmedia@goaptive.com so we can verify your correct service details and ensure this doesn’t happen again. Your trust means a lot to us, and we’re committed to providing the attentive, professional service you deserve.

-Jasmine

Resposta da Aptive Pest Control - Chicago

16/06/2025

Hi Susan & Tyler,

Thank you for sharing your experience with us. We’re glad to hear you’re seeing fewer pests in your home — that’s exactly what we aim for at Aptive.

We appreciate your honest feedback about the baseboard treatments. We’ll be sure to share this with our team to reinforce attention to those areas and ensure every visit meets your expectations.

Thanks again for choosing Aptive. We value your trust and look forward to continuing to protect your home.

-Jasmine

Resposta da Aptive Pest Control - Chicago

24/06/2025

Hi Larson,

Thank you for sharing your experience! We’re happy to hear that our service professionals have been polite and helpful, making every interaction pleasant. At Aptive, we take pride in delivering service that’s not only effective but also respectful and friendly.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with excellent care.

-Jasmine

Resposta da Aptive Pest Control - Chicago

16/06/2025

Hi Heather,

Thank you for taking the time to share your experience with us. We’re really pleased to hear that our team is respectful, friendly, and attentive to your concerns — that’s something we take great pride in at Aptive.

We’re sorry for the frustration you’ve felt with not having a window of time for your service, and for the damage you noticed to your plants following your mosquito treatment. We certainly want to make sure you feel fully cared for and that your landscape is kept healthy.

Your feedback helps us identify where we can improve — from offering tighter service windows to ensuring our applications are as careful and accurate as possible. Please reach out to us directly at socialmedia@goaptive.com if you'd like, and we’d be delighted to see if there’s a way we can make things right for you.

Thank you again for choosing Aptive. We truly appreciate your business and your trust.

-Jasmine

Resposta da Aptive Pest Control - Chicago

18/06/2025

Hi Rajesh,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with our customer service team. At Aptive, we’re committed to delivering not just effective pest control, but also a level of care and communication that makes every customer feel valued. We appreciate you being part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

24/06/2025

Hi John,

Thank you for sharing your experience! We’re so glad to hear that your inquiry was handled promptly and respectfully, even outside regular hours. At Aptive, we believe in clear, honest communication—so it’s great to know you felt valued and supported without any pressure.

We appreciate you being part of the Aptive family and look forward to continuing to provide service that’s focused on your needs every step of the way.

-Jasmine

Resposta da Aptive Pest Control - Chicago

30/05/2025

Hi Azza,

Thanks so much for your thoughtful review! We're really glad to hear that our team at Aptive is keeping you informed and staying on top of your scheduled services—that consistent communication is something we care a lot about. It means a lot to know we’re meeting your expectations, and we’ll keep working hard to deliver the kind of care and reliability you deserve. Thanks again for being a part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

27/05/2025

Hi Caryn,

Thank you for your feedback. We’re sorry to hear that your issue hasn’t been fully resolved yet — that’s definitely not the experience we want for anyone in the Aptive family. We’re committed to making sure every problem is taken care of properly.

Please reach out to us directly at socialmedia@goaptive.com so we can dive into the details and work together on a solution that truly addresses your concerns. Your satisfaction means a lot to us, and we want to get this right.

Thanks for being part of the Aptive community. We look forward to helping you soon.

-Jasmine

Resposta da Aptive Pest Control - Chicago

27/05/2025

Hi there,

Thank you so much for sharing your experience! BJ and Jerry take pride in being both professional and genuinely helpful, and we’re thrilled to hear they made a positive impact while working to resolve your pest concerns. At Aptive, we’re committed to not just treating pests, but also making sure you feel supported every step of the way. We appreciate you being part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

15/05/2025

Hi Sheila,

Thank you for sharing such kind words! At Aptive, we truly believe clear communication is key to great service, so we're glad you appreciate the heads-up before arrival and that our team listens closely to your needs. We're here to make sure your experience is smooth, personalized, and effective. Looking forward to continuing to serve you with care!

-Jasmine

Resposta da Aptive Pest Control - Chicago

13/05/2025

Hi Mike,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. At Aptive, we pride ourselves on delivering exceptional service and clear communication, and it’s concerning to hear that we didn’t meet those standards during your time with us. We take your concerns seriously and would love to have the opportunity to address them in more detail.

We understand how important it is to feel confident in the services you’re receiving, and we regret that the promises made by our sales representative were not fully fulfilled. It’s also concerning to hear about the time spent on site and the lack of follow-up communication regarding your treatment and refund request.

Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify the issues with the application process, and work toward a resolution. Your satisfaction is incredibly important to us, and we’re committed to making this right. We appreciate your patience and hope to resolve this for you as quickly as possible.

-Jasmine

Resposta da Aptive Pest Control - Chicago

7/05/2025

Hi Michelle,

We appreciate you taking the time to share your experience. We’re truly sorry to hear that your service didn’t meet your expectations. It’s important to us that we address your concerns thoroughly, and we understand your frustration. We’d love the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com, and we’ll ensure we get the proper treatment, including setting the traps you requested. Thanks for giving us the chance to improve!

-Jasmine

Resposta da Aptive Pest Control - Chicago

7/05/2025

Hi Elizabeth,

Thank you so much for your feedback! We’re thrilled to hear that Jeff continues to provide exceptional service and that Nick also made a positive impression. At Aptive, we take great pride in having a team that cares and works hard to make sure you're happy with every visit. We're grateful to have you as a customer! Let us know if there's anything else we can do for you.

-Jasmine

Resposta da Aptive Pest Control - Chicago

5/05/2025

Hi Janis,

Thank you so much for your kind feedback! We're so glad to hear that our team's promptness and attention to your specific needs have made a positive impact. At Aptive, we believe in listening closely to our customers so we can provide the best service possible. We truly appreciate your continued trust in us and look forward to ensuring your home remains comfortable! Thanks for being a part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

30/04/2025

Hi there,

Thank you so much for sharing your experience! We're thrilled to hear you had a wonderful visit with Aptive. Your satisfaction means everything to us, and we're grateful to have you as part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

29/04/2025

Hi Kelly,

Thank you so much for your kind words! We're grateful to have you as part of the Aptive family and truly appreciate you taking the time to share your experience. It means a lot to know that our team consistently listens and responds to your concerns -- your trust is everything to us. We're always here to help and glad we've been able to meet your expectations every time!

-Jasmine

Resposta da Aptive Pest Control - Chicago

25/04/2025

Hi Dale,

Thank you so much for the detailed and kind feedback! We're thrilled to hear that we've been able to meet your expectations across the board. At Aptive, we pride ourselves on being reliable, communicative, efficient, and offering great value to our customers. Your satisfactions is our priority, and we truly appreciate you being a part of the Aptive family!

-Jasmine

Resposta da Aptive Pest Control - Chicago

25/04/2025

Hi Luis,

Thank you for sharing your experience with us! We're thrilled to hear that our service professional took the time to listen to your concerns and that you've been pleased with the work done. At Aptive, we strive to provide personalized and attentive service, and it's wonderful to know we're meeting your expectations. We truly appreciate your trust in us and look forward to continuing to take care of your home!

-Jasmine

Resposta da Aptive Pest Control - Chicago

25/04/2025

Hi Debbie & Ron,

Thanks so much for sticking with us and for the kind recommendation -- it truly means a lot! We're glad to hear that you've been happy with the service overall, and we also really appreciate your honesty about the communication gaps. That's something we're always working to improve, and your feedback helps us do better. Thanks again for being a valued part of the Aptive family!

-Jasmine