The Aptive team has been great to deal with. Clear communications through text along with pictures of the work performed. I look forward on the reduction of pests.
A empresa respondeu
Localização
Alterar localização6950 Northeast 14th Street, Suite 31, 50023 Ankeny, Iowa, US
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Leia as opiniões dos outros
Aptive has kept our home bug-free for several years. Like the people before him, Dustin continued that tradition of excellence. Aptive people have always asked about area that need emphasis, and expla... Ver mais
A empresa respondeu
I’ve never had problems with Aptive, they have always been prompt and courteous while the actual service is effective at pest and rodent control around my home. I docked a star because of cost. I only... Ver mais
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The technician called me about 30-45 minutes ahead of his arrival. Asked me for anything he should give special attention to, other than his regular locations. I asked him to get the inside of the gar... Ver mais
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Informações sobre a empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
6950 Northeast 14th Street, Suite 31, 50023, Ankeny, Iowa, Estados Unidos da América
- 15154171185
We overthink pests so you don't have to.
4,2
Bom
95 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kindness of Zion
4 de fevereiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Coy,
Thank you for sharing your experience. We’re thrilled to hear that Zion’s kindness stood out during your service. Providing friendly, respectful, and caring support is exactly what we aim for at Aptive, and your feedback lets us know we’re hitting that mark.
We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team.
-Jasmine
Scheduled Appointment
The technician called me about 30-45 minutes ahead of his arrival. Asked me for anything he should give special attention to, other than his regular locations. I asked him to get the inside of the garage and the lower level, inside the house. The technician was on time and handled my request(s).
30 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Tom,
We’re so glad to hear that our service professional provided clear communication, was on time, and handled your requests thoroughly! At Aptive, we take pride in listening to our customers’ concerns, providing personalized service, and making sure every area that matters to you is treated effectively. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Great service technicians that are very…
Great service technicians that are very friendly.
23 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi there,
We’re thrilled to hear that our service professionals provided great, friendly service! At Aptive, we take pride in delivering thorough, reliable pest control while making every visit a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Outstanding service and knowlege
The people that have provided our service havve been outstanding. We appreciate their knowlege as well as the service.
23 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Jeannine,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has consistently provided outstanding service and that their knowledge has made a positive impact. At Aptive, we take pride in delivering thorough, effective pest protection while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
New person
New person, explained why no one has been here for quite a while. Did his job and left, for forgot to set traps for nice in the garage. After leaving, I hadn't thought he had left any traps for mice, but after exploring, I saw he had left a few, but not in all of the garage. We gave a deep gaeage and there are lots of evidence of mice.
21 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Judie,
Thank you for taking the time to share your feedback. I’m glad to hear that our new service professional took the time to explain the delay and completed the service. I’m very sorry, however, that the traps in your garage were missed. I completely understand how frustrating it can be when an area of concern isn’t addressed as expected.
At Aptive, we strive to ensure every part of your home is treated thoroughly and our customers feel confident in their pest protection. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a reservice to make sure the traps in your garage are properly set.
We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Communication was good.
10 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Matt,
Thank you for taking the time to share this, we really appreciate it. Clear, timely communication is something we prioritize at Aptive, so it’s great to hear that this stood out during your experience.
We know that staying informed makes a big difference, and we’re glad our team was able to deliver that for you. Thank you for choosing Aptive and for being part of our community, we look forward to continuing to provide you with great service.
-Jasmine
Good communication and timely service.
16 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that our communication and timely service have met your expectations. At Aptive, keeping our customers informed and providing reliable service is a top priority.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. We look forward to continuing to serve you!
-Jasmine
Effective, but pricey
I’ve never had problems with Aptive, they have always been prompt and courteous while the actual service is effective at pest and rodent control around my home. I docked a star because of cost. I only have the outside areas of my home treated, but I still have to pay for the “full” treatment which includes inside service. They’ve told me they don’t offer the outside only, so I’m stuck paying for the inside service I don’t want or use in order to have the outside done.
7 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Kaylinn,
Thank you for taking the time to share such thoughtful feedback. We really appreciate you highlighting the consistency, professionalism, and effectiveness you’ve experienced with Aptive’s service, that means a lot to our team.
I completely understand your frustration around pricing, especially when you’re only needing exterior treatments. Your perspective is valid, and feedback like this helps us better understand how our service structure can feel limiting for customers who don’t need interior work. While our current plans are designed to cover both interior and exterior service, we know that doesn’t always align perfectly with every household’s needs.
Thank you for being part of the Aptive community and for your honesty. If you’d ever like to review your service options or talk through ways to make the most of your plan, our team would be happy to help.
-Jasmine
Courteous informative and well trained technicians
The tech reached out prior to arrival with ETA and to elicit needs. At completion of service they provided pictures of the areas treated.
3 de janeiro de 2026
Resposta da Aptive Pest Control - Des Moines
Hi Angie,
Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly before the visit and took the time to understand your needs. Providing photos of the areas treated is part of how we at Aptive ensure transparency and give our customers confidence in the work we perform.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Scam!!!!
The price is too high.
They won't let you cancel.
The show up without an appointment and demand payment.
10 de dezembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Emily,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with Aptive left you frustrated. We strive to provide clear communication, transparent agreements, and professional service, and it’s clear we fell short in your case.
We take concerns about scheduling, billing, and service very seriously. I’d like the opportunity to review your account, address the issues you’ve experienced, and work with our team to ensure any future interactions are handled correctly. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and make this right. Your feedback helps us continue improving the experience we provide to every Aptive customer.
-Jasmine
Preston
Preston! Preston is ALWAYS polite, friendly, and efficient! An absolute joy to work with! Raise worthy after every visit!
10 de dezembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Joe,
Thank you so much for sharing your experience! We’re thrilled to hear that Preston consistently provides polite, friendly, and efficient service. At Aptive, we take pride in having service professionals who go above and beyond to make every visit a positive experience, and it’s wonderful to see Preston recognized for his efforts.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Successful treatment
We have had great success with Active in getting rid of insect pests, especially wasps. The staff are polite and helpful. We have had a few scheduling issues but nothing really problematic.
5 de dezembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Nancy,
Thank you for sharing your experience! I’m glad to hear our team has been able to help with insect pests, especially wasps, and that you’ve found our staff polite and helpful. We also appreciate your understanding regarding the few scheduling issues, as we’re always looking for ways to make the service process as smooth as possible.
At Aptive, we want every visit to be reliable and effective, so your feedback helps us continue improving. Thank you for being part of the Aptive neighborhood, and we look forward to keeping your home protected!
-Jasmine
They contact you before and after the service. Ask if there are any issues. Answer questions or will get you an answer.
They show up when they say they will. Techs are always friendly. They just do a good job. I don’t have to worry about bugs getting into the house.
29 de novembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Wendy,
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, punctuality, and friendliness have made a difference for you. At Aptive, we take pride in providing thorough, reliable service so our customers can feel confident and comfortable in their homes without worrying about pests.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
Very friendly and efficient.
21 de novembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Jim,
We’re so glad to hear that our team was both friendly and efficient during your visit. At Aptive, we strive to provide service that’s approachable, thorough, and effective, ensuring your home stays well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
Lied about contract
I only signed up because I liked the guys that sold me at the door. They were young and just learning to sell, so I gave them a chance. They guaranteed that if I sold my home, I would be able to get out of my contract. I cannot take the service with me to a rental property. Now, they are fighting me on it stating that’s not true. It’s awful and terrible customer service. How can anyone be expected to keep a service for their home after they sell it and move on to a rental that they do not control. Despicable.
8 de novembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Jessica,
Thank you for taking the time to share your feedback. We truly appreciate every customer’s perspective, especially when it highlights areas where we can improve.
I’m very sorry to hear about your experience with the contract and the concerns you’ve had regarding moving your service. At Aptive, we aim to provide clear information and excellent customer service, and it’s clear in this case we fell short of your expectations. We take your concerns seriously, and we want to make things right.
We’d appreciate the opportunity to review your account and discuss your situation in detail. Please reach out to us directly at socialmedia@goaptive.com so we can fully understand your experience and work toward a resolution. At Aptive, we value every customer and their trust, and we are committed to improving our processes to ensure clarity and satisfaction for everyone we serve.
-Jasmine
Aptive Review of Preston
Preston did a great job and explained what he was about to do.
6 de novembro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi there,
We’re glad to hear that Preston provided thorough service and clearly explained each step! At Aptive, we strive to make every visit informative and effective, so our customers feel confident in the care we provide. Thank you for choosing Aptive and trusting us to protect your home!
-Jasmine
Resposta da Aptive Pest Control - Des Moines
Hi Larry,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re glad to hear that our team provided service that was both friendly and informative. Our goal is to make every visit thorough, professional, and educational so our customers feel confident in the care we provide.
We truly appreciate your trust in Aptive and your feedback. It means a lot to our team and encourages us to continue delivering attentive, high-quality service for every home we protect.
-Jasmine
How great their service is
Technicians always text when they will be coming and fully explain with pictures what they have done if we weren’t home at that time!
24 de outubro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Cynthia,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professionals keep you informed with texts and photos, even when you’re not home. Clear communication and thorough service are values we take great pride in, and it’s wonderful to know that reflected in your visits.
We truly appreciate your trust in Aptive and your feedback. It inspires our team to continue providing attentive, professional, and reliable service for every home we protect.
-Jasmine
Worked better than expected
Worked better than expected, and allowed me to spend time outside enjoying our new deck and hot tub
30 de outubro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Cynthia,
We’re so glad to hear that our service exceeded your expectations! At Aptive, we aim to make sure your home is well-protected so you can spend more time enjoying the things you love, like your new deck and hot tub.
Thank you for trusting Aptive to keep your home comfortable and protected. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Technicians are pleasant and…
Technicians are pleasant and professional. Alerts me when they have arrived.
15 de outubro de 2025
Resposta da Aptive Pest Control - Des Moines
Hi Phyllis,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals are pleasant, professional, and keeping you informed when they arrive. Your feedback means a lot to us and it’s wonderful to know our team is providing the service and communication you expect.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
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