Aptive Pest Control - Minneapolis Opiniões 229

Resposta da Aptive Pest Control - Minneapolis

3/09/2025

Hi Don,

Thank you for sharing your feedback! We’re thrilled to hear that our team communicates well and takes the time to address your questions, and even more delighted to know that you’re no longer experiencing bug or spider issues. At Aptive, we take pride in providing thorough, effective, and attentive pest control, and it’s wonderful to know our efforts are making a real difference in your home.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

3/09/2025

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that our communication before and during your service visit met your expectations. At Aptive, we take pride in keeping our customers informed every step of the way while delivering thorough and effective pest control, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

3/09/2025

Hi Donald,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional have demonstrated courtesy, attentiveness, and competence. At Aptive, we take pride in training our team to provide thorough, informative, and professional service, and it’s wonderful to know that our efforts are making a positive impact on your experience.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

3/09/2025

Hi Terry,

Thank you for sharing your feedback! We’re glad to hear that our service professionals are consistently respectful and informative. At Aptive, we take pride in providing professional, thorough, and helpful service, and it’s wonderful to know our team’s approach is appreciated.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

28/08/2025

Hi Kathleen,

Thank you for sharing your feedback. We understand how frustrating it can be to see cobwebs on your home, even after treatment. While our services are designed to reduce pest activity and prevent future issues, spiders and webs can still appear, especially in outdoor areas. At Aptive, we strive to provide thorough and effective pest control, and we’d be happy to schedule a follow-up visit to address any areas of concern and ensure your home is better protected. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can assist you directly. We truly appreciate you being part of the Aptive neighborhood and look forward to helping you enjoy a comfortable home.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

27/08/2025

Hi Josh,

Thank you for sharing your feedback! We’re so glad to hear that our team keeps you informed, communicates clearly about the services performed, and provides photos and videos to show the work completed. At Aptive, we take pride in providing transparent, thorough, and attentive service so our customers can feel confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

25/08/2025

Hi Douglas,

Thank you for sharing your experience with us. I’m very sorry to hear that the wasp issue persists and that you’ve had to handle it yourself, especially given the serious allergy concerns for your wife and stepchild. That is understandably stressful, and it’s not the level of protection we aim to provide at Aptive.

I would love the opportunity to personally review your account and coordinate with our service team to ensure a more effective approach is taken to manage the wasps. Our goal at Aptive is to protect your home and the safety of your family, and I want to make sure we provide the right solutions to address this situation.

Please reach out to me directly at socialmedia@goaptive.com so we can discuss next steps and schedule a follow-up to properly manage the wasp activity. We truly appreciate your feedback and the chance to improve your experience.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

22/08/2025

Hi John,

Thank you for sharing your experience! We’re delighted to hear that our team listened to your concerns, adjusted the service to meet your needs, and made the process easy for you. At Aptive, we take pride in providing personalized, reliable pest control and excellent customer service. We truly appreciate your business and look forward to continuing to serve you.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

21/08/2025

Hi Anthony,

Thank you for sharing your experience with us. We’re sorry to hear that your concerns about spiders weren’t fully addressed during your recent service. At Aptive, we want you to feel confident that your home is thoroughly protected, and you should never feel like you have to oversee the work yourself.

We’d like the chance to review your account and make sure every area of concern is properly treated moving forward. Please reach out to us at socialmedia@goaptive.com or let us know the best way to connect, so we can ensure your next service meets the high standard you deserve.

Thank you for being part of the Aptive neighborhood. Your feedback helps us improve and provide the best service possible.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

20/08/2025

Hi Ward and Anna,

We’re so glad to hear that our team has been on time and flexible with scheduling! It’s wonderful to know that our service professional provided professional service and made your experience a positive one. At Aptive, we take pride in offering reliable, convenient, and attentive service to every customer.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home protected!

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

20/08/2025

Hi Tim,

Thank you for sharing your feedback. I’m glad to hear that our service professional was prompt, communicative, and attentive during your visit. I completely understand your concern about continued pest activity and the importance of seeing results from our treatments.

We’d like to review your account and make sure your treatment plan is optimized to address the pests in your home and yard. For a quicker response than online support, you can also call us directly. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

18/08/2025

Hi Amy,

We’re so sorry to hear about this experience. At Aptive, we know how valuable your time is, and it’s unacceptable for you to rearrange your morning only for no one to show and no communication to follow. This isn’t the standard of service we hold ourselves to, and we want to make it right.

I’d like to personally review your account to see what went wrong and get your service back on track as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can take care of this promptly.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

18/08/2025

Hi Douglas,

Thank you for sharing your experience! We’re thrilled to hear that you’ve noticed fewer mice, ants, and wasps around your home. At Aptive, we take pride in providing effective pest control solutions, and it’s wonderful to know our services are making a difference for your property.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

15/08/2025

Hi Erika,

Thank you for sharing your feedback. We’re glad to hear our team has been friendly, but we’re concerned you haven’t seen the results you expected. At Aptive, you should always feel confident that your service is on track.

Please reach out to us at socialmedia@goaptive.com so we can review your treatments and ensure your plan is delivering the results you’re looking for. We appreciate you being part of the Aptive neighborhood and giving us the chance to make this right.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

12/08/2025

Hi Gerald,

Thank you for sharing your experience with us. I understand how frustrating it is to make the switch to Aptive with the expectation of resolving a vole issue, only to see the problem worsen in your yard. This isn’t the outcome we aim to deliver, and I’d like the chance to review your account and work on a more targeted approach to address the activity. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up and get a service professional out to help protect your yard. We value you as part of the Aptive neighborhood and want to make this right.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

12/08/2025

Hi Joe,

Thank you for taking the time to share your feedback. We’re glad to hear that our team has been responsive and thorough in explaining the services provided. I understand your concerns about rodent control and having to remind us about bait stations. That’s definitely not the experience we want you to have. I will make sure to share this with our Operations team so we can improve our proactivity moving forward. Regarding pricing, we strive to balance quality service with fair costs, but I appreciate how important value is to you. If you’d like, please reach out to us at socialmedia@goaptive.com so we can review your account and discuss options that best fit your needs. We truly value you as part of the Aptive neighborhood and want to continue earning your trust.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

12/08/2025

Hi Barb,

Thank you for your kind words! We’re glad to hear our team consistently checks in and makes sure to focus on the areas most important to you. At Aptive, personalized and attentive service is something we truly value. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

12/08/2025

Hi Sandra,

Thank you for sharing your honest feedback with us. I understand how frustrating it feels when you’re not seeing the value you expected from your service. At Aptive, our goal is to deliver thorough, effective treatments and a level of care that makes your investment worthwhile, and I’m sorry to hear that hasn’t been your experience so far. I’d like the chance to review your account, address your concerns, and see if we can turn things around before your contract ends. Please reach out to us at socialmedia@goaptive.com so we can work toward earning back your confidence in Aptive.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

7/08/2025

Hi Kevin,

Thank you for sharing your experience. We’re so glad to hear that your service professional took the time to listen, understand your needs, and apply their product knowledge to deliver the best results. Professionalism and attentiveness are qualities we value highly at Aptive, and it’s wonderful to know they came through in your visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.

-Jasmine

Resposta da Aptive Pest Control - Minneapolis

7/08/2025

Hi Michele,

Thank you for bringing this to our attention. We're truly sorry you've had to wait after requesting a call—your concerns deserve a prompt response, and it’s disappointing to hear that we haven’t followed through as we should have. That’s not the experience we want any member of the Aptive family to have.

We’d really like to make things right and ensure your concerns are fully addressed. At your convenience, please email us at socialmedia@goaptive.com with your service address and preferred time to contact you so we can prioritize a follow-up right away.

Your time matters, and we appreciate your patience as we work to earn back your trust.

-Jasmine