Aptive offers a strong focus on environmental pest control and there are a wide range of treatment choices. The technicians are excellent and focus on customer satisfaction more than just gettin... Ver mais
A empresa respondeu
Localização
Alterar localização1248 Sussex Turnpike Bldg A, Unit 4, 07869 Randolph, NJ, US
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been with the company for a few years now, never had a problem. Notification of treatements are with enough notice so preperation of pets can be adjusted or if inconvient schedule can be changed. Neve... Ver mais
A empresa respondeu
I have requested numerous times in the past that my property not be treated without my permission. It is quite annoying how these stupid people show up at my house unannounced and without my permissio... Ver mais
A empresa respondeu
Rahman as always was on time. Sent me pictures of all his work, and asked as always if I have any special concerns.Each person that represents Aptive are always respectful and caring and these days th... Ver mais
A empresa respondeu
Informações sobre a empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
1248 Sussex Turnpike Bldg A, Unit 4, 07869, Randolph, NJ, Estados Unidos da América
- 12013971483
We overthink pests so you don't have to.
4,3
Excelente
55 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came back to treat yard at no cost
6 de maio de 2026
Resposta da Aptive Pest Control - Newark
Hi Marcus,
We really appreciate you taking the time to share this! It’s great to hear our Aptive team followed up and returned to treat your yard at no additional cost.
At Aptive, we believe in standing behind our service and making sure anything that needs extra attention is handled the right way, so you can feel confident your home is protected. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Aptive offers focus on the Environment
Aptive offers a strong focus on environmental pest control and there are a wide range of treatment choices.
The technicians are excellent and focus on customer satisfaction more than just getting the job done.
If there is a downside cost may be an issue but there are a variety of treatment program costs.
25 de abril de 2026
Resposta da Aptive Pest Control - Newark
Hi there,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you value our focus on environmentally conscious pest control and the range of treatment options we offer. We’re also glad our service professionals stood out for prioritizing customer satisfaction and taking the time to do things the right way.
At Aptive, we work to make sure every home’s needs are handled thoughtfully, with solutions tailored to both effectiveness and care for the environment. We also understand cost is an important factor, and we appreciate your honest feedback on that.
Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Overall service consistently good…
Overall service consistently good across the organization. Technicians well knowledgeable with all aspects of treating insects and pests. I highly recommend Aptive.
23 de abril de 2026
Resposta da Aptive Pest Control - Newark
We really appreciate your feedback, Nash! It's wonderful to hear that our service has consistently met your expectations and that our knowledgeable service professionals have effectively handled your pest control needs. Your high recommendation is the greatest compliment we could receive, and we're incredibly grateful to have you as a part of the Aptive neighborhood!
-Alexis
Resposta da Aptive Pest Control - Newark
Thank you so much for taking the time to share your experience with us, Alanna! It's great to hear that you found our service professional to be friendly and helpful. Providing excellent service is our top priority, and your feedback motivates us to keep up the good work. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Misleading Sales Tactics and Poor Cancellation Handling
I’m sharing my experience to help others make an informed decision.
A representative came to my door and explained that several neighbors had already signed up, and that if I joined too, the treatment would be much more effective. This created a sense of urgency and pressure to sign up.
Before agreeing, I clearly stated that my condition was a 6-month cancellation option. I was contacted by phone, and I was told that this request was accepted. Based on that, I proceeded with the agreement.
However, when I later tried to cancel, no one acknowledged this condition. There was no record of what had been promised during the signup process. Instead, I was told that I had to pay for all remaining months. Initially, they enforced a 2-year commitment. After ongoing discussions, they eventually reduced it to 1 year, but this was still not what had been agreed.
This experience was frustrating and disappointing. My advice to others is to make sure that every condition is clearly written and confirmed in the contract before signing anything.
I hope the company improves its transparency and communication in the future.
3 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Thank you for taking the time to share your experience with us, Ali. We sincerely apologize for the inconvenience and frustration you encountered regarding the cancellation of your agreement. We understand how important it is for our customers to feel confident and informed about their service agreements, and it's clear that the ball was dropped here.
Please reach out to us at socialmedia@goaptive.com, including your service address and any other details you'd like to include, so we can handle this for you. We're here to help!
-Alexis
Resposta da Aptive Pest Control - Newark
Hi Michele,
Thank you for sharing your feedback! I’m glad to hear our team provided clear communication and reliable follow-through, that’s exactly the level of service we strive for at Aptive.
We take pride in making sure every detail is fully handled so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
He was friendly and professional
He was friendly and professional. He told me everything he was doing.
20 de março de 2026
Resposta da Aptive Pest Control - Newark
Hi Vickie,
We’re so glad to hear our service professional provided friendly, professional care and kept you informed throughout the visit. At Aptive, we make sure every step of the process is handled with attention and clarity, so you can feel confident in your home’s protection. Thank you for trusting Aptive, we’ve got this handled for you!
-Jasmine
Great product and service!
Active was fantastic! They were always on time and had great communication and customer service. We never had an issue with bugs once we started using them!
1 de março de 2026
Resposta da Aptive Pest Control - Newark
Hi Stacey,
Thank you for sharing your experience! We’re thrilled to hear that our team was punctual, communicative, and provided excellent customer service. At Aptive, we take pride in delivering reliable and effective pest control solutions, and it’s wonderful to know that our efforts have kept your home protected. We truly appreciate you choosing Aptive and trusting us to protect your home!
-Jasmine
Excellent Service
Rahman as always was on time. Sent me pictures of all his work, and asked as always if I have any special concerns.Each person that represents Aptive are always respectful and caring and these days that is hard to find.
19 de fevereiro de 2026
Resposta da Aptive Pest Control - Newark
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that Rahman continues to provide timely, thorough, and attentive service, keeping you informed with pictures and checking in on any special concerns. At Aptive, we take pride in having a team that is not only skilled but also respectful and genuinely caring, because we know that kind of service makes all the difference.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue delivering professional, thoughtful, and reliable service every time.
-Jasmine
They are very thorough and clear to…
They are very thorough and clear to explain what they are doing with pictures of what they treated.
12 de fevereiro de 2026
Resposta da Aptive Pest Control - Newark
Hi Raymond,
Thank you for sharing your feedback! We’re glad to hear that our team provided thorough service and clear explanations, along with photos to show exactly what was treated. At Aptive, we take pride in keeping our customers informed and delivering reliable, detailed care for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Aptive visits
Not usually home for visits but I can count on everything being done
Pictures and all
23 de janeiro de 2026
Resposta da Aptive Pest Control - Newark
Hi Scott,
We’re so glad to hear that you can rely on our team to handle everything, even when you’re not home! At Aptive, we take pride in providing thorough, dependable service and keeping our customers informed with detailed reports and photos. Thank you for trusting us to protect your home and for being a valued part of the Aptive neighborhood.
-Jasmine
Been with the company for a few years…
Been with the company for a few years now, never had a problem. Notification of treatements are with enough notice so preperation of pets can be adjusted or if inconvient schedule can be changed. Never had a problem if changes needed to be made. I feel it's an affordable price range for the service provided. Employees are always friendly, willing to answer questions that may arrise.
20 de janeiro de 2026
Resposta da Aptive Pest Control - Newark
Hi Bernie,
Thank you for taking the time to share your experience! We’re thrilled to hear that our notifications, flexibility, and friendly service professionals have made your experience with Aptive seamless over the years. Making sure you have ample notice, clear communication, and answers to any questions is very important to us, and it’s wonderful to know this has made a difference for you.
We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us continue taking care of your home!
-Jasmine
Not happy with the service versus the…
Not happy with the service versus the cost
13 de novembro de 2025
Resposta da Aptive Pest Control - Newark
Hi Christine,
Thanks for taking the time to share your feedback. We understand how frustrating it can feel when the service doesn’t seem to match the cost, and that’s not the experience we want anyone to have with Aptive.
We’d really appreciate the chance to learn more about what didn’t meet your expectations and see if there’s an opportunity to make things right. Your experience matters to us, and we’re always looking for ways to improve the value and care we provide to our customers.
If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can talk through your concerns. Thank you for being part of the Aptive community and for giving us the opportunity to do better.
-Jasmine
Always professional
Always professional. Have not had any issues with inside pests since we switched to you.
19 de dezembro de 2025
Resposta da Aptive Pest Control - Newark
Hi Frank,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has consistently provided professional service and that you haven’t experienced any issues with inside pests since switching to Aptive.
At Aptive, we strive to deliver reliable, thorough, and effective pest control solutions at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
When I was having awful time with bees
When I was having awful time with bees my old pest control people were so busy they couldn’t come for over a week. Got rid of them, called Aptive they came immediately & hepled me. They are thorough helpful & make sure any problems you have are solved.
17 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Hi Joyce,
Thank you for sharing your experience! We’re so glad we could step in and help when you were dealing with such a stressful bee situation. At Aptive, we strive to provide timely, thorough service and make sure any problems are fully resolved, and it’s wonderful to hear that our team delivered on that for you.
We truly appreciate having you as part of the Aptive community and look forward to continuing to keep your home safe and protected.
-Jasmine
Good service
Good service, leaves pictures, will follow up. I had under ground wasps, called and they came and took care of it as part of my service. No extra charge.
17 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Hi Tony,
We’re so glad to hear that you had a positive experience with our team! At Aptive, we take pride in providing thorough service, keeping our customers informed with photos, and addressing pest issues as part of your coverage whenever possible. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to keep your home protected.
-Jasmine
Great service!
Tech was attentive, courteous and arrived earlier than anticipated. Juan made sure to notify me of his estimated arrival and asked if we had any particular concerns. He notified me of when he completed the service and shared many images of same. Thank you, Juan!
16 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Hi there,
Thank you for sharing your experience! We’re delighted to hear that Juan was attentive, courteous, and communicative throughout your service. It’s wonderful to know he kept you informed with updates and images, and we’ll be sure to pass along your kind words to him.
We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
Aptive Review - West Orange NJ
Kyfi (spelling?) was polite, professional and knowledgeable and conversant. He listened to our requests made several helpful suggestions
30 de setembro de 2025
Resposta da Aptive Pest Control - Newark
Hi Paul,
Thank you for taking the time to share your experience! We’re thrilled to hear that the service professional provided polite, professional, and knowledgeable service while listening to your requests and offering helpful suggestions. At Aptive, we strive to provide pest solutions that are both effective and tailored to each home, all while making our visits friendly and informative. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
LeVaughn was right on time and he was…
LeVaughn was right on time and he was very thorough and professional.
11 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Hi there,
We’re thrilled to hear that LeVaughn was on time and provided thorough, professional service! At Aptive, we strive to deliver pest solutions that are both effective and reliable, and it’s great to know your experience reflected that. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Irresponsible and shady company
Your company does not take responsibility of wrong doings. My attached garage was not treated properly for inside rodents and my brand new vehicle was damaged. Your representative treated me like I am an idiot giving me lessons of rodent behavior and indicated customers are responsible to ask for treatment when serviced even though you already requested the service
1 de outubro de 2025
Resposta da Aptive Pest Control - Newark
Hi Iris,
Thank you for taking the time to share this with us. I can completely understand how upsetting this experience must have been, especially when you expected your garage to be treated properly and then had to deal with damage to your vehicle. That’s not the level of service or care we aim to provide, and I truly want to make sure your concerns are addressed the right way.
At Aptive, we take every situation like this seriously and want to review what happened in detail to ensure we handle it appropriately and prevent anything similar from happening again. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look at your account and work toward a resolution.
We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make things right.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.