The service man actually did a good job, but operational side of the business is not up to par. Every time after treatment I have to call multiple times to get an invoice.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They come when expected. I like that I get a text about 30 minutes before they arrive. They do a thorough job and I can call any time I have concerns and they will come back to address the problem.
A empresa respondeu
I appreciate being able to adjust my quarterly service over text. They send me a reminder the week before the appointment and if I need to adjust the day or time it is very simple to do that.
A empresa respondeu
Excellent service as always! William is always very attentive and examines my property thoroughly for potential problems. He is very courteous when he comes inside and respects our privacy.
A empresa respondeu
Informações sobre a empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
251 W River Park Dr, #100, 84604, Provo, UT, Estados Unidos da América
- 13853764695
We overthink pests so you don't have to.
4,3
Excelente
23 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fruitland Drive
I wasn't able to be home when David sprayed my property...hence the 4 star rating. He did send me pics of the areas sprayed... I have to trust he did all areas needed and requested. I was sad I wasn't home to have some needed areas spayed indoors... next time.
25 de abril de 2025
Resposta da Aptive Pest Control - Provo
Hi Lynne,
Thank you for taking the time to share your experience! We understand how important it is to have peace of mind knowing all areas are properly treated, and we're glad David was able to send you photos for transparency. We truly appreciate your trust in our services, and we look forward to getting those indoor areas taken care of for you on your next visit. Thank you for being a valued part of the Aptive family, and we're excited to continue providing you with excellent service!
-Jasmine
There was no indication the tech was here, other than in his van creating an invoice.
The technician did not let us know he was here, my dogs didn’t bark (very unusual). I did see him in the driveway sitting in his van. Just disappointed about the way it all shook down. There weren’t wet lines on the sidewalk or driveway which typically are there. I hope the next application has a better result. Snails and wasps are out, and after treatments the go away.
2 de janeiro de 2025
Resposta da Aptive Pest Control - Provo
Hi Gail,
Thank you for taking the time to share your experience. We're really sorry to hear the visit didn't meet your expectations -- communication and visible results are both things we take seriously at Aptive. It's important to us that you feel confident in the service you receive, and we'd love the chance to make it right. We'll be sure to pass this feedback along to our team and make sure your next visit is more in line with what you expect. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve.
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.