Banner for Aptive Pest Control - Saint Louis

Aptive Pest Control - Saint Louis Opiniões 

153
TrustScore: 4.5 em 5

4,4

2347 Weldon Parkway, 63146 St Louis, MO, US


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Controlo de pragas

Sobre Aptive Pest Control - Saint Louis

Escrito pela empresa

Welcome to Aptive Pest Control

Escrito pela empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informações de contacto

  • 2347 Weldon Parkway, 63146, St Louis, MO, Estados Unidos da América

  • 13147893169
Promotion box for Aptive Pest Control - Saint Louis

We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Excelente

TrustScore: 4.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(153)

28 068 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I’ve written about this before

I’ve written about this before. The tech that came is fantastic, and goes above and beyond. I request him every time. It’s the company policies, communication, and inconsistencies that I’ve had a huge problem with. So much that I was thinking about switching companies.

3 de março de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Scott,

Thank you for sharing your feedback. We’re glad to hear that your service professional consistently goes above and beyond, and having someone you trust and request each visit is exactly the kind of experience we hope to provide.

At Aptive, we also take your concerns about communication, policies, and consistency very seriously. We want every aspect of your service to feel seamless and reliable, and your feedback helps us identify where we can improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward resolving these concerns, ensuring your experience matches the high standard you’ve come to expect from your service professional.

We truly appreciate you choosing Aptive and for being part of the neighborhood we serve.

-Jasmine

Classificada 5 em 5 estrelas

Never a disappointment!

Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never been dissatisfied with any of the tech's who have been to our home.

3 de março de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Classificada 5 em 5 estrelas

Excellent service.

1 de março de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Classificada 5 em 5 estrelas

Aptive is excellent!

Aptive is an excellent pest control service. They are always timely, and the communication is fantastic! The technician was informative and very knowledgeable about the service.Since we have been using Aptive, we have had absolutely no issues with crawling and flying pests. I would highly recommend them!

28 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.

At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.

-Jasmine

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. They did pest control in the snow? I never saw them.

28 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Bill,

Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know, and for giving us the chance to improve your experience.

-Jasmine

Classificada 5 em 5 estrelas

Your employee was professional friendly…

Your employee was professional friendly and helpful.

20 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Classificada 5 em 5 estrelas

Great technical, positive representatives

Nevaeh, was very professional, timely, and communicative. She let me know she was coming within the 1/2 hour. She greeted me, when I was outside, with just a positivity about her. Nevaeh provided a good summary of what she did on behalf off Aptive!

13 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Monique,

Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Classificada 4 em 5 estrelas

They communicated via email when they…

They communicated via email when they were arriving. The day of, the tech texted me also. Upon arrival technician listed to my needs and did an awesome job.

6 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our team communicated clearly and listened closely to your needs. It’s wonderful to know that your service professional was able to provide the thorough and attentive care we strive for at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Classificada 5 em 5 estrelas

Affordable & friendly pest service

Friendly service & thorough pest control, indoors and outdoors. Yay bug-free!

12 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Ed,

Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly, thorough service both inside and outside your home. It’s wonderful to know you’re enjoying a protected and comfortable environment.

At Aptive, delivering effective, reliable pest control with a friendly approach is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Classificada 5 em 5 estrelas

I have requested afternoon appointments…

I have requested afternoon appointments since I am not available during the morning. If I am not able to unlock the gated part of my house, the technician cannot service the rear area of my house. The tech came around 11 a.m. and he could not service the rear area of my house.

5 de fevereiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Angela,

Thank you for sharing your experience with us, and for continuing to choose Aptive. We understand how important it is for your service to be scheduled during the afternoon so you can provide access to the gated area, and we can see how this visit falling in the late morning would be frustrating.

Your time and specific service needs matter, and this isn’t the level of coordination we aim to provide. Our team is always working to honor requested time frames whenever possible, and your feedback helps us improve communication and scheduling moving forward.

We truly appreciate you being part of the Aptive family and the opportunity to continue working toward a smoother, more convenient service experience for you.

-Jasmine

Classificada 5 em 5 estrelas

They are always thorough & friendly

They always show up on time very informative and all of their technicians seem to be knowledgeable and friendly and are able to answer any and all of your questions! I definitely recommend them

20 de janeiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Deb,

Thank you for taking the time to share your experience with Aptive. We’re thrilled to hear our service professionals are consistently on time, knowledgeable, and friendly, and that they take the time to answer all of your questions. Providing reliable service and clear communication is what we strive for on every visit. We truly appreciate your recommendation and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Classificada 5 em 5 estrelas

The Aptive employee sprayed where I…

The Aptive employee sprayed where I asked to have done.

8 de novembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear our service professional addressed the areas you requested and provided the service you needed. Listening to our customers and tailoring our work to meet your needs is very important to us. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Classificada 5 em 5 estrelas

Well done.

Thorough job well done. Courteous service.

22 de janeiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Edmund,

Thank you for taking the time to share your feedback. We’re glad to hear that your service was thorough and handled courteously. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Classificada 5 em 5 estrelas

The pest control tech contacted me…

The pest control tech contacted me before arriving at my house asking about any areas of concern. After treatment, he sent me photos of areas treated, which is appreciated since I was not able to be home. I wish when Aptive sent a text with the date for treatment, there would be an option to reschedule to a date that I could be home for the treatment; so my back deck and sliding door could be treated. Deck not accessible from the outside.

14 de janeiro de 2026
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Bruce,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional reached out before the visit and provided photos afterward, as clear communication and thorough service are very important to us. We understand how important it is to have flexibility in scheduling, especially when certain areas of your home, like your back deck, need access. We’d appreciate the opportunity to review your account and work with you to find a time that ensures all areas can be treated properly. Please feel free to reach out to us directly so we can assist. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your feedback and your trust.

-Jasmine

Classificada 3 em 5 estrelas

No-Show

My only complaint is that twice, they did not show up for a scheduled service. The most recent was on 12/30/2025. I was at home all day and no one showed up.

30 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi there,

Thank you for taking the time to share this with us. I can understand how frustrating it is to set aside time for a scheduled service, only to have no one arrive, especially when it’s happened more than once.

At Aptive, we know how important reliable scheduling is, and missing an appointment is not the experience we want for our customers. We’d like the opportunity to look into what happened with your 12/30/2025 service and make sure this is addressed moving forward.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review the account and work toward a resolution. We appreciate you bringing this to our attention and giving us the chance to improve.

-Jasmine

Classificada 5 em 5 estrelas

Prompt helpful response to our report…

Prompt helpful response to our report of a mouse in our kitchen.

29 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Martin,

Thank you for sharing your feedback! We’re glad to hear our team responded promptly and was able to assist with your report. At Aptive, we strive to provide timely and effective solutions while ensuring every visit is helpful and thorough. We truly appreciate you being a valued part of the Aptive community.

-Jasmine

Classificada 2 em 5 estrelas

Customer service is non-existent

I have called and been told TWICE now that my phone number and email were corrected and I would be notified ahead of time of service calls. None of that has happened. Corporate is worthless. Customer service is worthless. It shouldn't be difficult to change a number and email but apparently for Aptive it's like moving heaven and earth.

30 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Dave,

Thank you for taking the time to share this. We can understand how frustrating it is to repeatedly request a simple update and still not see it reflected, especially when it impacts advance notice for service visits. That’s not the experience Aptive aims to provide, and we hear how disappointing this has been for you.

Accurate contact information and clear communication are basic expectations, and it’s concerning to hear this wasn’t resolved after multiple attempts. We’d like the opportunity to review what happened and make sure your information is correctly updated so this doesn’t continue. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help get this sorted out properly. Your feedback is appreciated and helps us identify where we need to do better.

-Jasmine

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! Quality and concise communication from scheduling down to the tech prior to the visit explaining what will be done at the visit. Additionally adding photo verification of treatment completed

11 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi there,

We’re thrilled to hear that your experience with Aptive has been excellent from start to finish! Clear, informative communication and thorough service are at the heart of what we do, and it’s wonderful to know that our scheduling process, tech visit, and photo verification all made a positive impression. Thank you for trusting Aptive to care for your home, we truly appreciate having you as part of our neighborhood!

-Jasmine

Classificada 5 em 5 estrelas

Great Service

Friendly and very good attention to detail , targeting all areas of our home to get rid of pests

10 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Joann and Bill,

Thank you for sharing your experience! We’re thrilled to hear that our team was friendly and thorough, making sure to target all areas of your home to address pests. At Aptive, we take pride in providing detailed, effective service while keeping our customers informed and confident in the work we do.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Classificada 4 em 5 estrelas

Was in my workroom working on a project…

Was in my workroom working on a project and didn't even know that anyone had come to my home until I got a text message saying that they had been there. Nothing was left at the door.

3 de dezembro de 2025
logótipo da Aptive Pest Control - Saint Louis

Resposta da Aptive Pest Control - Saint Louis

Hi Doris,

Thank you for sharing your experience. I can understand how concerning it must have been to come across a notification without realizing someone had already been at your home, and I’m sorry for any surprise or confusion this caused. That’s not the seamless experience we aim to provide for our Aptive customers.

We appreciate you bringing this to our attention, and I’ll make sure our team reviews our visit notifications and delivery procedures to prevent this from happening in the future. Your feedback helps us improve, and we value having you as part of the Aptive community.

-Jasmine

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais