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Aptive Pest Control - San Antonio Opiniões 

182
TrustScore: 4.5 em 5

4,4

1049 E Nakoma St, 78216 San Antonio, TX, US


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... Ver mais

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Classificada 5 em 5 estrelas

Great service! Text alert for monthly appointments. Employees are always friendly and assertive. Never a cancellation. Big plus, they treat my garden for aphids upon request. No bugs in my house a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me... Ver mais

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Classificada 5 em 5 estrelas

I had to have a complimentary treatment inside the house for possible fleas. Landon came to treat my home on Saturday; he was most pleasant, professional, and thorough. He explained what he was going... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Controlo de pragas

Sobre Aptive Pest Control - San Antonio

Escrito pela empresa

Welcome to Aptive Pest Control

Escrito pela empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informações de contacto

  • 1049 E Nakoma St, 78216, San Antonio, TX, Estados Unidos da América

  • 12107962851
Promotion box for Aptive Pest Control - San Antonio

We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(182)

28 004 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I’ve lost trust!

My house was initially sprayed several weeks ago and roaches continue to appear in my kitchen. Aptive has been to my house 3 times since the initial spray and the problem continues. I’ve lost trust on the product they use.

3 de maio de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Jorge,

Thank you for sharing your experience with us. We completely understand how frustrating it can be to continue seeing roaches despite multiple visits — that’s definitely not the feeling we want you to have with Aptive. Your trust means everything to us, and it’s clear we haven’t met your expectations so far.

We want to assure you that we take your concerns seriously and are committed to finding the right solution for your home. Sometimes stubborn pests require a closer look and a tailored approach, and we’d like to work with you directly to address the issue more effectively.

Please reach out to us at socialmedia@goaptive.com so we can review your service history and explore additional options to regain your confidence and keep your home comfortable. We appreciate your patience and the opportunity to make this right. Thanks for being a part of the Aptive community.

-Jasmine

Classificada 5 em 5 estrelas

Technician was very professional and…

Technician was very professional and listened to my concerns

5 de maio de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Diana,

Thank you for sharing your experience! At Aptive, we believe that listening closely to your concerns is just as important as providing effective service. We're glad our service professional was able to give you the professional care and attention you deserve. It means a lot to us to be your trusted partner in keeping your home comfortable!

-Jasmine

Classificada 5 em 5 estrelas

Awesome Technician. Consistent Service.

Service technician is professional, courteous and takes time to make sure he's covered all the details with me.

3 de maio de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Mike,

Thanks so much for sharing this, and we're really glad to hear your experience with our Aptive service professional stood out in such a positive way! Taking the time to walk through the details and make sure you're fully informed is exactly the kind of care we aim to deliver on every visit. We truly appreciate you being a part of the Aptive family—it means a lot to us!

-Jasmine

Classificada 5 em 5 estrelas

Technician was great

Technician was great, he has visited before and it was nice that he remembered my particular concerns.

2 de maio de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Veronica,

Thank you for the great feedback! We’re thrilled to hear that our service professional remembered your concerns and provided excellent service. At Aptive, we aim to create lasting relationships with our customers, and it’s wonderful to know we’re meeting your expectations. If you need anything else, feel free to reach out—we’re here to help! Thanks again for choosing Aptive!

-Jasmine

Classificada 5 em 5 estrelas

Really?

Recommendation. If you want review scores, take this section out. Most will delete when requested

29 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Deanna,

Thank you for your feedback! At Aptive, we value customer input, whether through reviews or direct feedback, as it helps us continuously improve our services. If you ever need anything or have additional thoughts you'd like to share, we're here for you. Thanks again for being part of the Aptive family!

-Jasmine

Classificada 1 em 5 estrelas

Every time a tech came out to the house…

Every time a tech came out to the house they told me something different was on my plan. When i signed up for a certain treatment. They also tried coming out every 3 weeks when i wanted it every 3 months

30 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Ryan,

Thank you for sharing your feedback, and we truly apologize for any confusion you experienced with your plan. At Aptive, we aim to ensure that all aspects of our service are clear and tailored to your needs. It sounds like we missed the mark in providing the consistency and clarity you were expecting, and we’re truly sorry for any frustration that caused.

We’d love to get this sorted out for you! Please feel free to reach out to us at socialmedia@goaptive.com, and we’ll work with you to make sure your plan is aligned with what you originally signed up for. Thank you for your patience, and we appreciate the opportunity to resolve this for you.

-Jasmine

Classificada 5 em 5 estrelas

Very professional and communicative and…

Very professional and communicative and answered my questions.

23 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Emma,

Thank you so much for your feedback! We're thrilled to hear that our team was professional, communicative, and able to answer all of your questions. At Aptive, we believe in clear communication and ensuring our customers feel supported every step of the way. We truly appreciate your trust in us, and we're here whenever you need us!

-Jasmine

Classificada 5 em 5 estrelas

The crew I have been working with have…

The crew I have been working with have been awesome. Communication has been easy with them and they have always taken time to listen to my concerns and offer solutions.

14 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Anne,

Thank you so much for sharing your experience! We're thrilled to hear that the crew has been able to provide you with excellent communication and take the time to listen to your concerns. At Aptive, we truly care about offering solutions that work best for you and your home. Your feedback means the world to us, and we're so glad to have earned your trust. If you ever need anything else, we're always here to help!

-Jasmine

Classificada 5 em 5 estrelas

Tech very knowledgeable

Tech very knowledgeable, professional and thorough and friendly.

8 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Mary,

Thanks so much for your kind words! We're so glad to hear that your service professional was knowledgeable, professional, thorough, and friendly -- that's exactly the experience we aim to deliver with every visit. We truly appreciate you being a part of the Aptive neighborhood and trusting us to help protect your home!

-Jasmine

Classificada 5 em 5 estrelas

Aptive is great

Prompt, efficient, thorough and professional.

10 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Robyn,

Thanks so much for the kind words! We're thrilled to hear that your experience with Aptive has been prompt, efficient, thorough, and professional -- just the kind of service we aim to deliver every time. We appreciate you being a part of the Aptive family!

-Jasmine

Classificada 5 em 5 estrelas

Chris took the time to explain and even…

Chris took the time to explain and even gave tidbits on combating ant situation coming from most likely the sink. He was attentive and patient. Very courteous and respectful.

6 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Folashade,

Thank you for taking the time to share this! We're so glad to hear that Chris was patient, informative, and respectful during the visit. It means a lot to know he took the time to explain things clearly and help you better understand the situation. Providing attentive and courteous service is what we strive for at Aptive, and we're grateful to have you as part of the neighborhood!

-Jasmine

Classificada 5 em 5 estrelas

Great!

Great job and very speedy

25 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi April,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we could provide speedy service. At Aptive, we're always here to help with any pest control needs you might have. If you need anything in the future, don't hesitate to reach out!

-Jasmine

Classificada 5 em 5 estrelas

They do such a great job.

They do such a great job.

1 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Joanne,

Thank you so much for your wonderful feedback! We're so glad to hear that you're happy with the service. It means a lot to us to know we're meeting your expectations. If there's ever anything more we can do for you, feel free to reach out. We're here to help!

-Jasmine

Classificada 5 em 5 estrelas

Your technician did an excellent job

Your technician did an excellent job. He was very thorough and listened to my concerns.

2 de abril de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Duane,

Thank you for your wonderful feedback! We are so glad to hear that our service professional was able to address your concerns and provide thorough service. At Aptive, we take great pride in ensuring our team is attentive to each customer's needs, and it is great to know that we have met your expectations.

If there is anything else we can do for you, please feel free to reach out to us. We are here to help!

-Jasmine

Classificada 5 em 5 estrelas

Chris

Chris, the technician, is the best! He always asks about issues I might be having and explains why in a very helpful manner. Plus, he comes out on soggy and rainy days.

27 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi there,

We love hearing this! Chris sounds like a true professional who goes above and beyond to make sure your needs are met -- rain or shine! At Aptive, we take pride in having dedicated service professionals who truly care about our customers, and we are so glad to hear he has made a positive impact on your service. Thanks for sharing your experience, and for being a valued part of the Aptive family!

-Jasmine

Classificada 1 em 5 estrelas

Thinking about canceling service

Had an appointment scheduled for March 24th, I asked for Cory and for it to be in the evening. I received a call the afternoon of the 24th from a tech (not Cory) who asked me if the time frame was correct. I said it was correct and asked if Cory was going to be doing the service. He said he had to “call (my) boss” and he would call me back. I never got a call back. No one showed up that day. Or the entire next day for that. Then I received an email saying my appointment was now rescheduled. I am so tired of the inability to communicate, the lack of ability for an appointment to go smoothly, and the lack of customer service I have experienced from the company. Cory is the only reason I have stayed with the company. I am thinking I will call tomorrow and cancel my service though. This has all been too much.

24 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi Jason and Michelle,

We truly appreciate you taking the time to share your experience. It is incredibly frustrating when expectations are not met, especially when you have made a specific request. We are sorry for the miscommunication and the inconvenience this caused -- it is not the level of service we strive for at Aptive.

Cory clearly has made a positive impact, and we would love the chance to make things right so you can continue to feel confident in our service. We would be happy to connect with you directly to address this and ensure a smoother experience moving forward. Please reach out to us at socialmedia@goaptive.com -- we want to help!

Thank you for being a part of the Aptive neighborhood. We value you and hope to regain your trust.

-Jasmine

Classificada 5 em 5 estrelas

Fast

Fast, friendly and professional service.

22 de fevereiro de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

Hi James,

Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you had a fast, friendly, and professional experience with Aptive. Our team works hard to ensure every visit is as efficient and pleasant as possible. If you need anything in the future, don’t hesitate to reach out – we’re here for you!

-Jasmine

Classificada 5 em 5 estrelas

Technician is always on time amd…

Technician is always on time amd performs well.

25 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

It's wonderful to hear that our team is consistently punctual and does a great job treating your home, Sharon! Your satisfaction is always what's most important to us, and we appreciate you sharing this feedback with us. Thank you for being the best part of Aptive!

-Alexis

Classificada 5 em 5 estrelas

Earl's Review

The technician was absolutely GREAT!

24 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

We love hearing this, Earl! It's absolutely wonderful to hear that our service professional made such a great impression with this treatment. Your feedback means the world to us, and we appreciate you being a part of the Aptive neighborhood!

-Alexis

Classificada 5 em 5 estrelas

Cris was very polite

Cris was very polite and asked if we had any areas of concern, and affirmed we only needed the outside done. He was very thorough brushing the eves, spraying and taking pictures. We hope to have Cris again!

17 de março de 2025
logótipo da Aptive Pest Control - San Antonio

Resposta da Aptive Pest Control - San Antonio

We're so glad to hear you had a positive experience with Cris treating your home, Sandy. It's wonderful to know he was thorough and attentive to your pest control needs. We strive to provide excellent service, and we're happy to hear that he met your expectations. Thank you for being a part of Aptive!

-Alexis

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