Aptive Pest Control - TampaOpiniões 

Resposta da Aptive Pest Control - Tampa

13/04/2026

Hi Robin,

Thanks for taking the time to share this, we really appreciate the feedback. I’m sorry to hear the timing of the visit felt unexpected or like it wasn’t properly communicated.

At Aptive, we never want a service visit to feel “sneaky” or out of the blue. We aim to make sure you’re clearly informed ahead of time so you can feel prepared and comfortable with every appointment.

We’d really like the chance to look into this and make sure your communication preferences are fully handled the right way going forward. Please reach out to us at socialmedia@goaptive.com so we can review your account and help improve your experience.

-Jasmine

Resposta da Aptive Pest Control - Tampa

27/03/2026

Hi Brenda,

Thank you for sharing your experience! I’m thrilled to hear your service professional has been thorough, communicative, and attentive to your concerns. We’re especially glad our environmentally friendly approach gives you peace of mind, particularly living near a river.

At Aptive, we take pride in making sure every service is fully handled, from carefully addressing your needs to using treatments that are safe and effective. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!

-Jasmine

Resposta da Aptive Pest Control - Tampa

23/03/2026

Hi Vita,

Thank you for sharing your experience! We’re thrilled to hear that Javier delivered excellent service and made a positive impression.

At Aptive, we take pride in making sure every visit is thorough, professional, and handled the right way. We appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Resposta da Aptive Pest Control - Tampa

23/03/2026

Hi Raquel,

Thank you for sharing your experience! We’re thrilled to hear that Luis consistently provides thorough and kind service for both the exterior and interior of your home.

At Aptive, we take pride in making sure every visit is handled with care and professionalism, and it’s wonderful to know Luis delivers on that promise. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Resposta da Aptive Pest Control - Tampa

23/03/2026

Hi Mercy,

Thank you for your kind words! We’re glad to hear you’re pleased with our service. At Aptive, we make sure every job is handled carefully and thoroughly so you can enjoy a protected home with confidence. We appreciate you trusting us, we’ve got this handled!

-Jasmine

Resposta da Aptive Pest Control - Tampa

9/03/2026

Hi Danijela,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, as it’s always our goal at Aptive to provide thorough and effective service for every home we visit.

We take concerns like yours seriously and want to make sure any issues are fully addressed. Our service professionals document treatments to ensure consistency and accountability, but it’s clear that in your case we fell short of meeting your expectations.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and work to make things right. Your feedback helps us improve, and we appreciate you taking the time to share it.

-Jasmine

Resposta da Aptive Pest Control - Tampa

9/03/2026

Hi Ken,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professionals have been attentive to your concerns.

At Aptive, we take pride in providing thorough, reliable, and personalized pest control while ensuring our customers feel heard and supported. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and protected.

-Jasmine

Resposta da Aptive Pest Control - Tampa

6/03/2026

Hi Kymberly,

Thank you for sharing your feedback! We’re thrilled to hear that the Aptive service professional who visits your home is both efficient and friendly. Providing thorough, attentive service while making sure our customers feel comfortable is always our goal. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Resposta da Aptive Pest Control - Tampa

5/03/2026

Hi Rod,

Thank you so much for sharing your experience! We’re thrilled to hear that our Aptive team was able to identify and treat the midge issue effectively, and that your peace of mind has been restored. Taking the time to understand each customer’s unique situation and providing the right solution is exactly what we strive for. We’ll be sure to pass your kind words along to the team, and we truly appreciate you trusting Aptive to protect your home.

-Jasmine

Resposta da Aptive Pest Control - Tampa

4/03/2026

Hi Walter,

We’re thrilled to hear that Christalye provided proactive, customer-focused service. At Aptive, we take pride in having service professionals who listen carefully and respond effectively to pest concerns, and it’s wonderful to know that she helped address your ant issue. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide attentive, high-quality service.

-Jasmine

Resposta da Aptive Pest Control - Tampa

2/03/2026

Hi Ally,

Thank you for taking the time to share your feedback! We’re thrilled to hear that our service professional was knowledgeable and professional. At Aptive, we take pride in our team and their ability to provide both effective service and helpful guidance to our customers.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Resposta da Aptive Pest Control - Tampa

3/03/2026

Hi Winifred,

Thank you for sharing your experience! We’re thrilled to hear that our service professional keeps you informed, arrives on time, and provides a thorough final report. At Aptive, clear communication and professional, reliable service are top priorities, and it’s wonderful to know our efforts are making a difference for you.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Resposta da Aptive Pest Control - Tampa

27/02/2026

Hi there,

Thank you for sharing your experience with Aptive. We’re thrilled to hear Luis continues to provide pleasant, proactive, and thorough service. Our team takes pride in delivering attentive, customer-focused care, and we appreciate having you as part of the Aptive neighborhood.

-Jasmine

Resposta da Aptive Pest Control - Tampa

25/02/2026

Hi Sean,

Thank you for sharing your feedback! We’re so glad to hear that Benjamin provided helpful, accommodating, and professional service. At Aptive, we pride ourselves on having service professionals who not only get the job done effectively but also make the experience easy and reassuring for our customers. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.

-Jasmine

Resposta da Aptive Pest Control - Tampa

25/02/2026

Hi Kristy,

Thank you for sharing your feedback! We’re so glad to hear that your service professional was friendly, thorough, and attentive to the specific areas of concern in your home. At Aptive, we take pride in providing personalized service that targets problem areas while keeping our customers informed and confident in the protection we provide. We truly appreciate you choosing Aptive to care for your home.

-Jasmine

Resposta da Aptive Pest Control - Tampa

20/02/2026

Hi James,

Thank you for taking the time to share your experience. I can hear how frustrating this has been, especially when expectations around pricing and cancellation did not match what you experienced. That is not how we want anyone to feel after choosing Aptive.

At Aptive, we work hard to be transparent about service agreements, promotional rates, renewal pricing, and any applicable fees, so it is concerning to read that this did not feel clear in your situation. We also take concerns about cancellation and continued billing very seriously. You should always feel confident that your questions are being addressed and that your account is handled accurately.

If there was confusion around the initial discount, a price adjustment, or the cancellation fee, we would truly appreciate the opportunity to review your account in detail and walk through everything with you. If something was not communicated clearly or handled correctly, we want to make it right.

Your feedback about not seeing improvement with the pest control service is also important. Our goal is to provide effective, reliable protection and real peace of mind. If that was not your experience, we would like to understand what happened and see how we can help.

Please reach out to us directly at socialmedia@goaptive.com with your name and service address so we can personally review your account and work toward a fair resolution.

-Jasmine

Resposta da Aptive Pest Control - Tampa

16/02/2026

Hi Dennis,

Thank you for sharing your experience! We’re thrilled to hear that our team has been timely, polite, and thorough while addressing your specific needs. At Aptive, we take pride in delivering reliable, attentive service and making sure every home and yard receives the care it deserves.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Resposta da Aptive Pest Control - Tampa

13/02/2026

Hi Lorena,

Thank you for taking the time to share your feedback. I’m sorry to hear that your recent service didn’t feel attentive and that the pool area wasn’t cleaned to the level you expected. That’s certainly not the experience we want for you.

At Aptive, we strive to provide service that is both thorough and professional, and it’s important that every visit reflects the care we promise to our customers. Your comments are being taken seriously and should be reviewed so we can address what happened and help prevent similar concerns moving forward.

We would appreciate the opportunity to make this right. Please feel free to reach out to us at socialmedia@goaptive.com so we can look into your service, discuss your concerns in more detail, and work toward a better experience for you.

-Jasmine

Resposta da Aptive Pest Control - Tampa

13/02/2026

Hi Colleen,

Thank you for sharing your feedback! We’re glad to hear that our team is making the process easy and effortless for you. At Aptive, we strive to provide thorough, professional service while ensuring our customers can enjoy peace of mind with minimal effort.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Resposta da Aptive Pest Control - Tampa

12/02/2026

Hi Terri,

Thank you for sharing your experience. I’m sorry to hear that your time with Aptive didn’t meet your expectations, especially with scheduling challenges and inconsistent communication. I understand how frustrating it must have been when the inside service wasn’t completed as expected, despite your efforts to address it.

I’m glad to hear that the last service visit went well and that the service professional was able to complete the inside treatment properly. At Aptive, we truly value feedback like yours because it helps us improve both our service and the way we communicate with our customers.

If you’d like, I’d be happy to review your account to see where things fell short and ensure any concerns are addressed. Our goal is always to provide reliable, effective service and make the process as seamless as possible for every customer. Thank you for giving us the opportunity to learn from your experience.

-Jasmine