Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.
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Leia as opiniões dos outros
Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... Ver mais
My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... Ver mais
Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.
Informações sobre a empresa
Sobre Afroquarter
Escrito pela empresa
What is AQ Online?
The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair. Don’t let us convince you! Come and see for yourself.
About AQ Online
AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.
After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour.
This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise.
That is why AQ Online was built on the quote "Be the change you want to see"
Our aim
We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.
Informações de contacto
PA103 SP/ACE, Technology Centre, Glaisher Dr,, WV10 9RU, Wolverhampton, Reino Unido
- 07380178434
- Care@aqonline.co.uk
- aqonline.co.uk
4,7
Excelente
414 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very prompt delivery with item arriving…
Very prompt delivery with item arriving well protected and sealed.
14 de dezembro de 2023
I was so pleased to have found the…
I was so pleased to have found the product and it is great. I think that having a place where you can order black hair products is fantastic. The delivery time was within a week and the packaging was perfect. Thank you.
I have reviewed this company about this product before and I will not review it a third time.
12 de dezembro de 2023
It was quick and efficient.
12 de dezembro de 2023
Items not delivered to my actual…
My Items have not been delivered at all upon asking them to resolve apparently the delivery drivers coordinates say it was delivered to the right "area" with 6 flats in the coordinate area. Told to chase up with Royal mail no help
1 de dezembro de 2023
Opinião espontânea
Resposta da Afroquarter
Hi Marcia,
I apologise for the inconvenience caused by the issue you faced with your delivery.
However, I am glad to know that you were able to locate your parcel despite Royal Mail declining the claim.
Thanks,
Victoria
Second order with many more to come!
Think this is now my second review for AQ but they deserve it! The customer service is second to none. It has the customer service of a small company with the perks of a big company if that makes sense.
8 de dezembro de 2023
Opinião espontânea
Amazing service and quick delivery
1 de dezembro de 2023
Opinião espontânea
My parcel hasn’t arrived yet
27 de novembro de 2023
Resposta da Afroquarter
Hi Rasul,
I am so sorry about the delay with your order due to a delay with Royal Mail.
I have reached out to them and will send you an email as soon as I get an update from them.
I hope to get this resolved for you quickly.
Thanks,
Victoria
Fantastic prices
Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.
2 de dezembro de 2023
Opinião espontânea
Perfect transaction
Fast delivery, great tracking. Cant wait to use my products on my curly locks
23 de novembro de 2023
Officially my go to site for afro hair products
Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.
8 de novembro de 2023
Excellent service
1 de novembro de 2023
Great service!
Really pleased I ordered from here - product was well priced, dispatched quickly and communication was efficient.
1 de novembro de 2023
My order arrived on time.
My order arrived on time.
Yet to use the product, this is my first time buying this product, hopefully it does what it says it will do as per product specifications. Can't wait to try it 🤩
31 de outubro de 2023
Really good service
this is my first purchase,
I bought the avlon texture release shampoo and conditioner, that is almost available no where
and they delivered with 0 problems
I'll be back again next month to stock up 😊
30 de outubro de 2023
Quick and easy and loved the little…
Quick and easy and loved the little message card inside. Made me smile.
27 de outubro de 2023
Great service
Great service, great products. Will always shop there and the delivery is quick.
24 de outubro de 2023
Opinião espontânea
Great service as always
Great service as always. Swift dispatch and delivery. Thank you so much.
21 de outubro de 2023
Opinião espontânea
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