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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a Half-Banded Spiny Eel Very satisfying order, delivery arrived 3 hours earlier than expected which was a pleasant surprise. Stock in perfect health and ate the day after being added to the... Ver mais

Classificada 5 em 5 estrelas

Fish and shrimp were well packaged in excellent condition, other than 2 RCS which unfortunately didn't survive the journey. Impossible to tell why but the Post Office aren't renowned for being great w... Ver mais

Classificada 5 em 5 estrelas

Really happy with my purchase from Aquatropics, my fish arrived very well packaged and all very healthy looking. You can’t beat there prices will definitely be buying from them again

Classificada 5 em 5 estrelas

Placed an order and just had delivery from Aquatropics, no nonsense process from start to finish. The packing and care for the crabs was excellent, delivery dates and info provided was spot on. Would... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

At Aquatropics, we are passionate about bringing the beauty of tropical fish and aquatic life right to your home. Based in London, we specialise in sourcing and supplying a wide variety of high-quality tropical fish, invertebrates, plants, and aquarium essentials. Whether you are a beginner or an experienced aquarist, our goal is to provide you with healthy, vibrant livestock and the support you need to build and maintain your dream aquarium. We carefully handpick our fish from trusted suppliers and ensure they are properly quarantined and cared for before shipping. Every order is packed with the utmost attention, using heat packs, insulated boxes, and “live fish” handling labels to ensure safe delivery across the UK. Customer satisfaction is at the heart of what we do. That’s why we offer professional support, clear advice, and after-care guidance to help our customers succeed. We believe that aquariums should bring joy, relaxation, and natural beauty into any space, and we are here to make that possible. Aquatropics is more than a store – it’s a community. With many repeat customers and 5-star reviews, we are proud to be one of the UK’s trusted online destinations for tropical fish and aquatics.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

331 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely brilliant

I am a regular customer and highly recommend this company.

All fish arrive healthy and I have never had any DOA.

Fair prices and good customer service, an example to other aquatics businesses

19 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

heallthy fish

the price of the fish is good, fish are very healthy and seller is easy to contact.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a Half-Banded Spiny Eel

Ordered a Half-Banded Spiny Eel

Very satisfying order, delivery arrived 3 hours earlier than expected which was a pleasant surprise. Stock in perfect health and ate the day after being added to the tank (Eels normally go a week or two without eating while setting). Came in a really good size which was roughly 3 inches and packed really safely, double bagged and had heat packs.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I would recommend this company

I would recommend this company, my puffer was perfect bright and happy ,my fish were thriving on arrival, my my african dwarf frogs were lively very happy with my order everything was packed perfectly will definitely use aquatropics in future 5 star service thankyou

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good service no issues, good communication.

Fish and shrimp were well packaged in excellent condition, other than 2 RCS which unfortunately didn't survive the journey. Impossible to tell why but the Post Office aren't renowned for being great with parcels. A partial refund was promptly received, so no issues. Prices are good, but you have to factor delivery. For large orders this would still be better value than local stockists whose prices have rocketed. Ordering and email updates are excellent.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience! The customer service was excellent—friendly and helpful every step of the way. The fish arrived in perfect condition and are top quality. Highly recommend this shop!

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is the second time I have…

This is the second time I have purchased from Aquatropics.
The first time was three years ago. All the original fish are still doing well. So when it came time to purchase more fish it was a no brainer to purchase from them again.
Andy was great at communication about delivery.
All the fish arrived safely and are doing well.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First time ordering fish online

This was the first time ordering live fish online since my local fish store didn't have the fish I wanted (celestial pearl danios). The fish arrived next day early morning all alive and well. Floated the bags and drip acclimated the fish for an hour and a half and put them in my tank. It's been 2 days and all the fish are in good health and very active. Will definitely order from them again

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cichlids

Well packaged, on time.
Had a minor issue but was delt with quickly and showed what a decent company they are.
Well done . Thank you

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Placed an order and just had delivery from Aquatropics, no nonsense process from start to finish. The packing and care for the crabs was excellent, delivery dates and info provided was spot on. Would not hesitate recommending them or using them in the future

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I placed my order for 8 Lamprologus…

I placed my order for 8 Lamprologus Multifasciatus (Multi Shelldwellers) on 24th March 2026. A week later, they arrived as promised, healthy and happy.

I have deliberately left my review till now so I can fairly and accurately report on the health and wellbeing of my fish after some time has passed.

The fish were packaged extremely well with a carbon sachet and plastic ribbons which, I presume, reduce water sloshing and reduce stress. Although the box was not labelled as containing fish, it was clearly marked as fragile.

Communication was excellent throughout and the fish arrived when promised.

The fish were juvenile and fairly small but are growing fast and are all in perfect health. I have no issue with the size as it is reflected in the great price and I think being smaller would surely make shipping safer for the fish (more room and reduced water fouling).

I did have reservations about ordering fish via post but had difficulty sourcing these specimens locally however, this has been a very positive experience and I would not hesitate to order again in the future.

24 de março de 2026
Opinião espontânea

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