Ara'kai Beauty Opiniões 31

TrustScore: 4 em 5

3,8

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Classificada 1 em 5 estrelas

I had a whole Body Massage in Arakai. When I arrived the massage therapist told me I am late which wasnt true, I got a message that I shall come 15min later. My friend who accompany me and I felt very... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ara'Kai have nice small studio in a good central location - but their yoga practice experience is incredibly poor. Every second class is cancelled without any explanation (and that is being gene... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The shopping experience at Ara'kai Beauty was very pleasant, navigation was very simple and the information was clear. I also consider that their selection of products is a guarantee of good taste a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Den bedste bodyolie jeg nogensinde har prøvet, den dufter så skønt at grapefrugt, gran ,bergamot på en meget fin mode. Den fugter huden og er hurtig absorberende.Dette produkt kommer jeg til at bruge... Ver mais

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Informações sobre a empresa

  1. Clínica de dermatologia
  2. Fornecedor de produtos de beleza
  3. Loja de cosméticos
  4. Loja de cosmética
  5. Spa de massagens
  6. Estúdio de pilates

Escrito pela empresa

Ara’kai is a Copenhagen-based beauty and wellness brand offering thoughtfully curated skincare, treatments, and rituals that support the body, mind, and spirit. At our core we are a serene studio where expert therapists deliver high-performance facials and body treatments using clean, effective products. Alongside the treatment space is the Ara’kai Practice Studio, which hosts weekly yoga, pilates, sound baths, and wellness classes designed to restore balance and presence. We also offers a curated retail experience, featuring our own in-house product line and a selection of consciously sourced beauty and wellness brands. Ara’kai is more than a beauty destination; it’s a space to reconnect, slow down, and care for yourself intentionally. Every detail, from service to product to atmosphere, is designed to cultivate trust, calm, and lasting wellbeing.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 1 em 5 estrelas

I had a whole Body Massage in Arakai

I had a whole Body Massage in Arakai. When I arrived the massage therapist told me I am late which wasnt true, I got a message that I shall come 15min later. My friend who accompany me and I felt very disciplined although we didnt do something wrong. The Massage was good but I felt never quite welcome because of this Beginning. Then in the end she told me I need to pay some extra Taxes which are not included in the credit card charge. I was unsure, but she didnt explain more. As my friend came we wanted to have a look for the beauty products and asked if we can come back the next day as she had another massage right after. She said no thats not possible which was incomprehensible for me.

24 de abril de 2026
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Dear Olivia,

Thank you for sharing your experience, and we're happy you enjoyed the massage.

We're sorry the start of your visit didn't feel welcoming. The arrival time confusion is something we'll look into internally.

The additional charge is VAT, required by Danish law on all services. Guests are informed and required to confirm this before completing their booking, but we'll make sure our team explains it more clearly in person going forward.

As your appointment was outside of our regular store hours, our therapist had another client immediately after and wasn't able to show you around. That said, we understand that's not the experience we want for our guests, and we'll work on handling that better going forward.

Our beauty space is open during store hours and you're always welcome to stop by and explore. We hope to see you again.

Warm regards,
Ara'kai

Classificada 1 em 5 estrelas

Ara'Kai Practice

Ara'Kai have nice small studio in a good central location - but their yoga practice experience is incredibly poor. Every second class is cancelled without any explanation (and that is being generous). Usually cancelled very short notice.

The instructors themselves are good but classes are cancelled so often that you will simply need to find somewhere else to go. I bought the mat class memberships to Ara'kai and ended up having to go to two different yoga studios instead.

Considering the prices they charge this is simply unacceptable. There are many other studios in CPH with proper management and scheduling. Don't fall into the trap of buying an 5 or 10 Mat Class card (that expire!) only to have all your classes cancelled each week over and over and over.

There are better studios. Very disappointing.

1 de abril de 2026
Opinião espontânea
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Thank you for taking the time to share this feedback, and we're genuinely sorry for the experience you've had. The level of cancellations you've described falls far below the standard we hold ourselves to, and we completely understand the frustration of investing in a membership only to find yourself looking elsewhere for classes.

We want to be transparent that we have recently brought on a new studio lead and made several operational changes to the team, with better scheduling consistency and communication being a direct priority. This is work that's already underway, and reviews like yours are exactly why it matters.

We'd love the opportunity to make this right with you directly — please don't hesitate to reach out to us at practice@arakaibeauty.com and we'll make sure you're taken care of.

We hope to welcome you back to the mat under very different circumstances.

Warmly,
The Ara'kai Practice Team

Classificada 2 em 5 estrelas

Disappointing Experience

I was disappointed with my experience. The space does not reflect the premium, curated environment presented on the website, and the overall hygiene standards were concerning.

The towels provided were worn, with frayed fibers and a damp smell, suggesting they had not been properly dried. When I raised this, the response was dismissive, attributing it to “residue from face masks,” which is not a hygienic explanation—especially if the same towels are used for both facial treatments and massages.

The service itself did not justify the price. Despite the strong branding and “results-driven” positioning, the treatment felt quite standard and somewhat rushed, lacking the level of professionalism and attention to detail expected at this price point.

Since my visit, I have been to another spa, which gave me a clearer point of reference. After some time to reflect, I feel confident in saying that this experience did not meet the standards it promotes.

Additionally, the environment did not support relaxation. During the post-treatment tea, there was noticeable noise from staff and clients in the lobby. At checkout, I was left waiting while staff continued their conversation, which felt unprofessional.

Overall, the experience did not meet expectations, and I would not return.

28 de março de 2026
Classificada 5 em 5 estrelas

Sofie is the best facialist ever

Sofie is the best facialist ever! Highly recommend!

27 de outubro de 2025
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Dear Antonia,

Thank you for your feedback. We are happy to hear you enjoy your treatments with Sofie. She is indeed a high-skilled facialist.

We are happy to welcome you back at Ara´kai soon <3

Warm regards,

Ara´kai Team

Classificada 5 em 5 estrelas

One big, warm hug after a busy week

Such a relaxing experience! The Arakai space is beautiful, and feels like coming home to a big hug when you had a busy week.

1 de novembro de 2025
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Dear Josefin,

Thank you for sharing your feedback.
We are very happy to hear you had a relaxing experience at Ara´kai Beauty.

Have an amazing day and we will be happy to welcome you back for a treatment soon <3

Warm regards,

Ara´kai team

Classificada 1 em 5 estrelas

Utryg oplevelse pregnancy massage

Jeg er noget skuffet over pregnancy massage for et par uger siden og vil gerne dele min oplevelse med jer.

Jeg havde valgt at booke behandling hos Arakai da jeg tidligere har haft gode oplevelser og har oplevet et højt professionelt niveau ved behandlinger hos Arakai.

Jeg er gravid i 6 måned og havde booket pregnancy massage som jeg tænkte ville være relevant for mig i håb om en behagelig og afslappende behandling til min gravide krop i anledning af min fødselsdag.

Da behandlingen starter bliver jeg bedt om at lægge mig på maven på massagebriks hvor der er en særlig pude, som tilsyneladende skal gøre at der er plads til maven. På denne pude oplever jeg bare alligevel at jeg får pres på maven og jeg er meget bekymret for at ligge med vægt oven på baby, jeg ligger derfor meget anspændt for at forsøge at kompensere for dette. Jeg udtrykker min bekymring overfor behandleren men jeg oplever ikke at jeg får tilbudt en måde at ligge hvor jeg kan føle mig tryg og slappe af. Efter noget tid spørger behandleren om det er bedre at vi afslutter den maveliggende position så jeg kan vende mig om og det siger jeg ja til. Derefter bliver jeg bedt om at ligge mig på ryggen og får en pude under benene. Jeg kan dog rimelig hurtigt mærke at denne position heller ikke er særlig god for min gravide krop og maven og jeg er fortsat bekymret og anspændt ved at ligge i denne position på ryggen. Gravide anbefales ikke at ligge på ryggen i længere tid efter uge 25 fordi det kan hindre blodtilførsel både til mor og barn. Jeg spørger derfor om der er mulighed for at jeg kan komme til at ligge på siden inden behandlingen i stedet for. Behandleren svarer nu at hun har en kilepude som jeg kan få under ryg og hoved så min overkrop er skråt løftet. Dette hjælper en del og jeg ligger ok. Her er vi dog temmelig fremskredet i behandlingen. Jeg ligger ok den sidste del af behandlingen og der er også elementer af behandlingen der er rar som fx skrub af underben og varmebehandling af nakken. Men min oplevelse er at jeg går fra behandlingen med ondt i maven og flere spændinger der end da jeg kom, og at selvom der også har været gode dele af massagen, så har det langt fra været den afslappende behandling som jeg havde ønsket og forventet.

Det ville have gjort alverden for mig hvis behandleren helt fra starten havde sikret sig at jeg følte mig tryg. Når jeg kommer som gravid har jeg netop brug for at kunne føle mig holdt.
Jeg vil derudover tilføje at jeg savnede at behandleren mod slutningen sørgede for at tjekke ind med om jeg havde det varmt nok, da jeg lå og frøs til sidst men ikke vidste om vi var ved at være færdige hvorfor jeg ikke sagde noget.
Samt at det var ret generende at der sad to personer og talte sammen akkurat lige uden for døren til behandlingsrummet som var ret forstyrrende.

Dette bliver nok ikke en behandling jeg kommer til at anbefale og jeg ville i bagklogskabens lys have foretrukket at få en massage behandling hos en behandler der er mere kompetent i forhold til den gravide krop. Jeg oplevede ikke at denne behandling levede op til det kvalitetsniveau jeg ville forvente hos Arakai.

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Det er ren velvære

Det er ren velvære, og de er super dygtige!

27 de setembro de 2025
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Kære Mette,

Tusinde tak for din feedback.
Vi er glade for at du har haft en god oplevelse i Ara´kai Beauty :)

Varme hilsner,

Ara´kai Team

Classificada 5 em 5 estrelas

Dejlig oplevelse

Det er en dejlig oplevelse hver gang jeg besøger ara Kai.

26 de agosto de 2025
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Hej Mette-katrine,

Tak for din feedback. Det er vi meget glade for at høre :)
Vi håber at se dig snart igen i Ara´kai.

Varme hilsner,

Ara´kai team

Classificada 5 em 5 estrelas

Virkelig dejlig oplevelse og skøn…

Virkelig dejlig oplevelse og skøn ansigtsbehandling. Elizabeth er fantastisk

9 de agosto de 2025
Opinião espontânea
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Kære Helena,

Mange tak for din feedback. Vi er glade for at høre, at du har haft en dejlig ansigtsbehandling med Elizabeth. Vi håber vi kan byde dig velkommen igen snart i Ara´kai Beauty :)

Varme hilsner,

Ara´kai team

Classificada 2 em 5 estrelas

Disappointing service

Beautiful marketing and lovely space, but the service consistently disappoints.
I’ve had two “sculpting facials” here, but both turned out to be just standard facials—no visible sculpting technique was used at all. The full-body massage was equally underwhelming. It didn’t include my arms or head, and the therapist had cold hands when starting, walked in and out of the room several times, and gave the impression that she just wanted to be done quickly.

There was nothing relaxing or holistic about the experience. It felt rushed and unprofessional. Unfortunately, the place seems to rely more on aesthetics and influencer marketing (mainly promoted by Copenhagen ‘it’ girls) than on delivering genuinely high-quality treatments.

They clearly have no real understanding of what a proper facial or massage should be.

4 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wau… skøn skøn skøn

Super lækker og virkelig god behandling. Ro og behandling der kan mærkes og ses var smeltet sammen i én. Meget anbefalesværdigt.

21 de julho de 2025
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Kære Malene,

Tusinde tak for at dele din oplevelse i Ara´kai Beauty.

Vi er meget glade for at høre, at du har haft en god oplevelse. Vi håber på at se dig igen snart til en behandling :)

Varme hilsner,

Ara´kai team

Classificada 5 em 5 estrelas

Virkelig lækker ansigtsolie der smelter…

Virkelig lækker ansigtsolie der smelter ind i huden.

16 de maio de 2025
Opinião espontânea
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Kære Line,

Tak for din positive feedback. Det sætter vi pris på :)

Vi håber på at se dig igen snart i Ara´kai Beauty.

Varme hilsner,

Ara´kai team

Classificada 5 em 5 estrelas

Så dejligt og beroligende

Så dejligt og beroligende. En oplevelse lige til at afstresse kroppen fra dagligdagens strider. Jeg fik en lækker restorative behandling af søde Tina. Helt klart en kæmpe anbefaling!

12 de abril de 2025
Opinião espontânea
logótipo da Ara'kai Beauty

Resposta da Ara'kai Beauty

Kære Ingrid,

Mange tak for din fine feedback.
Vi er glade for at høre, at du have en dejlig og beroligende oplevelse med Tina.

Vi håber på at se dig igen snart til en behandling i Ara´kai Beauty :)

Varme hilsner,

Ara´kai team

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