Arc Comms Opiniões 113

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been a client of Arc Comms for a number of years now, and always found them efficient, prompt and helpful. This time, however, Nick went over and above in service. I changed providers and all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been dealing with Arc for over 15 years, probably since they opened their doors. The relationship is mainly over the phone, though in the early days we used to visit the office. They manage an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... Ver mais

A empresa respondeu


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sorted out our confused contracts

Our contracts really needed making sense of as we had become out of sync. Thanks to Steve for patience, clarity and savings.

30 de outubro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Sue,
Thanks for the lovely review. Really pleased that you have been happy with the service so far!

Classificada 5 em 5 estrelas

We have been clients for some years

We have been clients for some years and have just renewed our contract. The service we received is second to none and I would whleheartedly recommend Arc Mobiles to business customers for a simple hassle free process.

17 de outubro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Chris,
Thanks for the great review! If you need any future support or assistance please dont hesitate to contact us.

Classificada 5 em 5 estrelas

Have been with Arc Mobile for many…

Have been with Arc Mobile for many years and am totally satisfied with their efforts on my part. Have always been offered good deals which amounted to saving’s each month.

27 de setembro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Geoffrey,
Thanks for the great review. It's pleasing to hear that we have been able to keep saving you money over the years and hopefully that can continue into the future. Please get in touch if you need any future support.

Classificada 5 em 5 estrelas

Great service quickly dealt with what…

Great service quickly dealt with what we needed and saved us money. Mackenzie was great and communicated with us regularly. Would definitely recommend

26 de setembro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Leanne, Thank you for the great review! Please don't hesitate to contact us if you need any future support or assistance!

Classificada 5 em 5 estrelas

Mackenzie at Arc Mobiles has been so…

Mackenzie at Arc Mobiles has been so helpful, wouldn't go anywhere else for my phone now I've found Arc. Amazing deal on my new phone & next day delivery!!

24 de setembro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Dear Rebekah,
Thanks for the great review!
If you need any future support or service please dont hesitate to give us a call!

Classificada 5 em 5 estrelas

amazing service. very impressed

will never go elsewhere, Dave always goes above and beyond to get me the most competitive deals. Would recommend.

23 de setembro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Dear Alyvia, Thank you for the great review!

Classificada 1 em 5 estrelas

WE WERE UNABLE TO MAKE CONTACT WITH…

WE WERE UNABLE TO MAKE CONTACT WITH THEM ON ANY OF THE NUMBERS THEY GAVE. HAVE THEY CLOSED. THEIR SERVICE WAS VERY POOR. AVOID!!

29 de agosto de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Paul,
Sorry to see you felt the need to leave a bad review.
I understand that your Account Manager (Mackenzie) was off work sick on Friday, but Lee picked up your message and called you back and dealt with your query straight away on the same day.
As a result - Please can you remove this review?

Classificada 5 em 5 estrelas

Steve always offers me the latest and…

Steve always offers me the latest and best deals!

22 de julho de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Laura, thanks very much for the great review! It helps show new customers that we are authentic and do a good job for our customers. If you need any other support please dont hestitate to contact us.

Classificada 5 em 5 estrelas

Highly recommend

Mackenzie was helpful, helped reduce my bill. Would reccomend

17 de junho de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Josh, Many thanks for the great review!!

Classificada 5 em 5 estrelas

Steve at Arc has been fantastic, efficient patient and thorough.

Steve at Arc has been fantastic. Received a call from him today to let me know my business contract was due for renewal, not only did he reduce our cost per month for the service but my package was increased along with a new handset.
Steve had also gone through our account to ensure that the services we are using were correct and were at the best possible cost. Subsequently further reduction in cost for our services were made.

We have used Arc at our business for many years and will continue to do so for years to come.
Thank you.

14 de junho de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Thank you for the wonderful review. If you need any future support please dont hesitate to give us a call.

Classificada 1 em 5 estrelas

Unwanted spam

Unwanted spam. I received numerous emails from them. Each one is more annoying and more pushing. I never was their customers. Company who send aggressive spam to random people can’t be trustworthy…… if you want to investigate, best will be ask your managing director who send that spam: antony@

Let me know how your investigation will go on. My review is fair and based on experience with your company. You send SPAM to my work email account. And I don’t like it.

23 de maio de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Artur,
I'm sorry that you have left a 1 star review of arc mobiles. Have you had an email from arcmobiles.co.uk or was it from someone else?

Within your review you state that you have never been a customer of ours and have never spoken to us. We don't feel that it is fair for you to leave a 1 star review of our company without using our services and without ever speaking to us. Please can you give us your contact details to resolve any issue you have regarding an erroneous email so that we can investigate? Or alternatively please can you remove this review?

Classificada 5 em 5 estrelas

The best part about Arc Business…

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. Keep up with the good work with the rest of the team. Thank for your ongoing support throughout. Kind regards Roger Smith.

21 de maio de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Roger, many thanks for the great review!!

Classificada 5 em 5 estrelas

Steve is very helpful

Steve is very helpful, speedy and efficient!
thanks for your Help with our account.

24 de janeiro de 2024
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Ben, Thank you for the great review! Any future queries or questions please don't hesitate to get in touch.

Classificada 5 em 5 estrelas

I needed a new handset and a sim only contract for my business…

I needed a new handset and a sim only contract.
David called me from Arc Mobiles to discuss my requirements and spent all the necessary time to find exactly which handset and deal options would suit me best.

I now had a brand new handset on the way, and also had a deal better than I had previously with 3 even after 8 loyal years of being a customer.

There was a delay with my delivery, and the guys at Arc Mobilrs worked tirelessly to locate it. It was discovered to be a courier error, and so the guys made sure to get me another sent out as a priority.

Anthony and his team at Arc Mobiles are so friendly and professional.
Their approach to services delivery is always very personal. Anthony and his team at Arc Mobiles are always available and very generous with their time.
I always measure great customer service by the time a service provider grants you without charge.

I highly recommend Arc Mobiles for all your business communication requirements.

25 de julho de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Thank you for sharing this great review about our service :)

Classificada 5 em 5 estrelas

Contract renewal and Upgrade

Great communication with Steve, really helpful and talked me through the best options for my upgrade and ongoing contract. They have always been very helpful when me or my work colleagues have any issues in setting up phone or when travelling abroad.
Highly recommend Arc Mobile

24 de outubro de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Jon, Many thanks for the great review!!

Classificada 5 em 5 estrelas

Excellent communications provider

I spoke to arc mobiles about my needs to a Voip office phone system and some mobiles for my team. They came back with a good price and and even better customer service. Since that date if I have had any problems I can contact them round the clock and they sort it quickly.

15 de setembro de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Andy, Thanks for the great review! It's lovely to hear you have been happy with our service! Many thanks!

Classificada 5 em 5 estrelas

Receiving excellent customer services…

Receiving excellent customer services gets rarer these days but this is what I received from Arc Mobiles recently.
Their communication is responsive and attentive, every query answered. This together with the after sales support means I would highly recommend this company when supplying mobile solutions.

12 de julho de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Dear Haidee, Thank you for the lovely review of our service! If you have any future queries or need any advice or support, we are always happy to help!

Classificada 5 em 5 estrelas

Personal service with great attention…

Personal service with great attention to detail. Really go out of their way to look after my business. Lee and David have been especially helpful. Thankyou!

11 de julho de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Thank you for sharing your experience with our customer service team! If you need any future support or assistance please don't hesitate to get in touch!

Classificada 5 em 5 estrelas

The perfect phone system

Lee took the time to explain exactly what type of phone system we needed and supplied a seamless transfer of our current number over to the new system. Nothing was too much trouble despite my numerous questions. Thank you.

3 de maio de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Andy, many thanks for sharing your review of our service for your new phone system! If you need any future support please do get in touch!

Classificada 5 em 5 estrelas

One short call

One short call, one text message and my new phone is en route. Dealing with Arc is uncomplicated and I always receive a fantastic service that cannot be bettered.

30 de maio de 2023
Opinião espontânea
logótipo da Arc Comms

Resposta da Arc Comms

Hi Garry, Thank you for sharing your experience. Happy to help with any future queries. If you need anything, please dont hesitate to call.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais