I contacted Alaur for some advice on a structural survey required on my property. It was for a specific structural report. Alaur was exceptional in the advice he provided. Even though he was unable t... Ver mais
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Amazing service. Extremely helpful on the phone from initial contact through to after the survey. Extremely detailed report which described in detail all major and minor defects and what action to tak... Ver mais
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I booked ARC for a L2 survey in March 2026 so a little delayed in my feedback. I chose ARC firstly because following an initial inquiry into their service I was bombarded with a barrage of follow up... Ver mais
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This company was a breath of fresh air to work with. Easy to contact, open and honest, their ethical approach saved me £405. They really cared! Despite me paying them nothing, they went above an... Ver mais
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Informações sobre a empresa
Escrito pela empresa
ARC is a niche and independent practice of Chartered Surveyors based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include local authorities, private individuals, companies, insurers, adjusters etc Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.
Informações de contacto
Wigston, LE18 2HR, Leicester , Reino Unido
- 07984956785
- info@arcconsult.co.uk
- arcconsult.co.uk
I had a fantastic experience
I had a fantastic experience. I felt that everything was explained to me in depth and i felt comfortable asking any questions. The advice was professional and honest. I would highly recommend using Arc consultants.
3 de novembro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your wonderful feedback.
We're glad to hear that you felt comfortable throughout the process and found the advice clear and honest. It’s always our goal to make things as straightforward and reassuring as possible.
We really appreciate your recommendation and look forward to helping again if needed in the future.
Highly recommended!
A brilliant service from start to finish. A very thorough report and I particularly appreciated the call to discuss the report and the offer of a follow-up call later if required. Very competitive pricing too! I have no hesitation in recommending Alaur and ARC Consultants for RICS surveys.
4 de novembro de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Thank you so much for your generous feedback, we're really pleased to hear you were happy with the service and found the report thorough and helpful.
It was a pleasure discussing the findings with you, and we're always happy to offer follow-up support whenever needed.
We truly appreciate your recommendation and your kind words about ARC Consultants.
Alaur from ARC Consultant was very…
Alaur from ARC Consultant was very professional and very helpful with a survey on my new property.
He went out his way to help me as doing a purchase on my own.
High recommend this company
24 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your kind words and recommendation, we're really glad we could support you through your property purchase.
We understand how important it is to feel confident when navigating the process on your own, so we're pleased to hear the service felt helpful and reassuring.
It was a pleasure working with you, and we truly appreciate your trust in us.
Good experience
Quick, effectient
Good answers
Not shy for a phone call either.
A nice change in a process that can be impersonal
29 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you for your kind feedback, we're really glad you found the process efficient and easy to navigate.
We always aim to keep communication clear and personal, so it’s great to hear that made a positive difference.
We appreciate your support!
Did a great job!
26 de setembro de 2025
Resposta da ARC Consultants Ltd
Many thanks for taking the time to leave us a review, your feedback is appreciated
10/10 would recommend!
Alaur knew his stuff, made everything really easy to understand, is friendly and professional, doesn't spam with email and calls. An excellent service from start to finish
28 de outubro de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Thank you so much for your kind words, we're really glad you found the service clear, professional, and easy to work with.
We always aim to provide helpful insights without overwhelming communication, so it’s great to hear that struck the right balance.
We truly appreciate your recommendation and wish you all the best in your new home.
Thanks
Fantastic Service!
Alaur has been absolutely brilliant. He carried out a level 2 survey for a house purchase, and produced a very detailed and informative document explaining the results. He then called on the same day to summarise the results, as well as offering a video call to go through any concerns/run through the results in greater detail. Through all of this, Alaur has been super easy to communicate with, very kind, and also been so helpful in answering any questions. We’d absolutely recommend him! Oh and very fair pricing for such service too!
1 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your kind and thoughtful review, we're really pleased to hear that you found the service detailed, informative, and easy to engage with.
It was a pleasure supporting you through your home purchase, and we're glad the report and follow up calls helped provide clarity and confidence. We always aim to be approachable and thorough, so it’s great to know that came across.
Your recommendation means a lot, and we're grateful you found the pricing fair too. If you ever need anything in the future, we’d be more than happy to help again.
Would use no one else for this service!
I hired Arc Consultants to complete a Level 2 survey for my new property purchase after receiving three referrals, including this one from my real estate agent. From the very beginning, Alaur was highly professional and transparent about the entire process. He clearly explained how the survey would be conducted, how the results would be presented, and even provided his direct phone number and email so I could reach out with any questions at any time.
Alaur completed the survey well ahead of schedule and delivered a detailed, well-structured report. What truly stood out was the level of detail — the comprehensive photographic evidence, clear observations, and practical recommendations for addressing each highlighted issue. Having previously used another survey provider for a different property, I could clearly see the difference in the quality and professionalism that Arc Consultants deliver.
Their reports are not only thorough but also personalized and easy to understand. I also appreciated that Alaur offered to arrange a Teams call to discuss any open questions — a level of service that’s rare to find.
I can confidently say that if I ever need a survey service again, I will turn to Arc Consultants without hesitation. I strongly recommend them to anyone seeking a professional, 360° Level 2 survey and consulting service.
9 de outubro de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Thank you so much for your thoughtful and detailed review, we truly appreciate your kind words and the trust you placed in ARC Consultants.
It was a pleasure working with you, and we're really glad the service met your expectations from start to finish. We always aim to provide clear communication, thorough reporting, and ongoing support, so it’s great to hear that came through.
We're especially pleased that the level of detail and structure in the report stood out, and that the offer of a Teams call helped provide a further level of comfort.
Your recommendation means a lot, and we’d be more than happy to assist again in the future should you need anything
Review Oct 2025.
Review Oct 2025.
Good price, phoned me as soon as the survey was completed to give update. I also got the report sent to me within the time frame given. Nice and friendly. Helpful. I was unable to follow up with a conversation due to working hours.
13 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you for your kind feedback, we're really glad you found the service prompt and helpful.
We always aim to keep clients informed throughout the process, so we're pleased the quick update and timely report delivery were appreciated.
We completely understand how busy schedules can make follow ups tricky, especially when you have long working hours. We're always happy to work around that wherever possible, and as advised, we are still more than happy to arrange a call that suits.
Thanks again for choosing ARC Consultants
Great experience and would strongly recommend
Great experience using this company .Very prompt communication from start to finish .Alaur explained the written report to me very well and remained patient with all my follow up questions .He is clearly very knowledgeable in this field!
15 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your kind feedback, we're really pleased to hear that you found the communication clear and the report explanation helpful.
We always aim to be thorough and patient, especially when it comes to any questions or queries you may have, so it’s great to know that made a difference.
We appreciate your support and recommendation
Thanks again
I contacted ARC for a home survey
I contacted ARC for a home survey. Everything was explained to me and I received the report very quickly. Very nice and polite guy who went above and beyond 😊 100% recommended 👌
2 de outubro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your lovely feedback, we're really glad we could help make the process smooth and straightforward for you.
We always try to go the extra mile and ensure everything is clearly explained, so we’re pleased to hear that you received that level of service.
We truly appreciate your recommendation and support.
Thank you once again.
Great communication from start to…
Great communication from start to finish. A nice personal touch with a teams meeting to discuss the report page by page in detail.
24 de setembro de 2025
Resposta da ARC Consultants Ltd
Thank you for your kind feedback, we're really glad you found the communication clear and appreciated the Teams video meeting to go through the report in detail.
We always aim to provide a personal and thorough service, so it’s great to hear that made a difference for you. If you ever need support again in the future, we’d be happy to help.
Thanks again
Very good service!
Clear communication and detailed report was given! Fabulous service!
12 de setembro de 2025
Resposta da ARC Consultants Ltd
Thank you for your kind feedback.
We're really glad you found the communication clear and the report detailed. We always aim to provide a smooth and informative experience, so it’s great to hear that reflected in your review.
We appreciate your support!
Brilliant service provided by Alaur
Brilliant service provided by Alaur, full of knowledge and experience. Really amazing care provided.
18 de setembro de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Thank you so much for your kind words, we really appreciate your feedback. It’s great to hear that you felt well looked after and that the service reflected the knowledge and care we aim to provide. Supporting clients through such an important process is something we take seriously, so we're glad that came through.
If you ever need assistance again, we’d be more than happy to help.
Thanks again for choosing ARC
Great service really professional
Great service really professional, really wouldn't suggest any other.
4 de setembro de 2025
Resposta da ARC Consultants Ltd
Thank you so much for your kind words and support, we're really glad to hear you were happy with the service. It means a lot to know you’d recommend ARC Consultants so highly.
Thanks again
Professional, polite and honest.
We had a Level 2 home survey done with Arc Consultants. Alaur was very professional and approachable throughout the service. He is very thorough with his work, including the report he provided and during our subsequent meetings. I have no hesitation in very highly recommending him.
2 de setembro de 2025
Resposta da ARC Consultants Ltd
Thank you very much for your kind words and recommendation, we're really pleased to hear that you found the service thorough and approachable.
It was a pleasure working with you, and we're glad the report and our meetings helped provide clarity and confidence during your home buying journey.
Thanks again for choosing ARC Consultants!
Friendlyand helpful with questions after survey
Alaur was very thorough and detailed in his survey and report and has been responsive to any questions, however small, throughout with a consistently polite and friendly manner. Would definitely recommend to friends and family and would use if buying in future too :)
18 de agosto de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Thank you so much for your lovely feedback, we really appreciate your kind words. It was a pleasure supporting you through the process, and we’re glad to hear you found the report thorough and the communication helpful. We always aim to make things as clear and ensure we are as approachable as possible, so it’s great to know that came across.
If you ever need assistance again in the future, I’d be more than happy to help.
Thanks again for your recommendation, it truly means a lot!
I recently used Arc Consultants for a…
I recently used Arc Consultants for a house survey and I’m really happy with the whole experience. From start to finish it was smooth and completely stress-free.
Alaur was brilliant – he answered all my questions at the beginning, gave really helpful advice, and was very quick to reply to emails. He even dealt with the estate agents and vendors directly to arrange the visit, which made things much easier for me. After the survey he rang me straight away to talk me through the key points, and then sent a really detailed, honest report shortly after.
I honestly couldn’t have asked for better service and would happily recommend Arc Consultants to anyone.
29 de agosto de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Hi
Thank you so much for your kind words and thoughtful review, we truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we're really glad to hear that the process felt smooth and stress free. At ARC, we always aim to make things as straightforward and transparent as possible, so it’s great to know that came through.
If you ever need anything in the future, whether it’s advice or another survey, please don’t hesitate to get in touch. Thanks again for your recommendation, it means a lot!
Excellent Experience…
I had an excellent experience with Alaur from ARC Consultants, who carried out a Level 2 Homebuyer Survey for me.
Initially, I thought I needed a Level 3 survey, but Alaur took the time to understand the property and advised that a Level 2 would be more appropriate — saving me unnecessary cost without compromising on detail.
He understood the urgency of my situation and went out of his way to carry out the survey quickly. The report was delivered the very next day, and it was both clear and detailed, giving me full confidence in my next steps.
I really appreciated the honesty, responsiveness, and professional insight. I’d definitely use ARC Consulting again and highly recommend them.
— Sukhdeep Gill
22 de agosto de 2025
Opinião espontânea
Resposta da ARC Consultants Ltd
Hi
Thank you for taking the time to leave this review, your kind words mean a lot to us.
We're thrilled that you were satisfied with our approach and service, something we absolutely pride ourself in.
We wish you all the best, and you know where we are if you ever need us again
Thanks
All round satisfaction with ARC’s service and survey
As our intended purchase was over a hundred years old we thought it advisable to have it surveyed. We found the survey by ARC very helpful with its detailed description and very useful advice. We would not hesitate in recommending ARC,
13 de agosto de 2025
Resposta da ARC Consultants Ltd
Many thanks for your kind words, it means a lot to us.
We hope you settle and enjoy your new home
Thanks again
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