First class service, no nonsense, claims processed efficiently and without lengthy dispute. Gave me the option of using my chosen repairer, an OEM service repair. I was hugely frustrated when my car w... Ver mais
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First class service, no nonsense, claims processed efficiently and without lengthy dispute. Gave me the option of using my chosen repairer, an OEM service repair. I was hugely frustrated when my car w... Ver mais
A empresa respondeu
Our car was damaged by Maple Parking at Heathrow, and our complaint resolution was forwarded to ARH. Santino from ARH immediately phoned me the next day. When I couldn’t answer, he left me a vo... Ver mais
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Car damaged while parked at Leeds Bradford Airport. Accident repairs sorted this straight away, Santino was in contact on the Monday, agreed the quote from a local repair shop and got the invoice paid... Ver mais
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I can't praise enough how great ARH were with my issue. I had an issue with my car after leaving it at Heathrow airport Valet parking. Once ARH got involved, it was probably the best customer servic... Ver mais
A empresa respondeu
We are an accident management company responsible for resolving damage in airports around the UK. We work directly with the parking companies to get damage issues resolved quickly and painlessly. Making sure the parking client's problems are resolved with no hassle and distress.
Accident Repairs Heathrow ARH (Ltd) Rourke House, Watermans Business Park, The Causeway,, TW18 3BA, Staines Upon Thames, Reino Unido
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Very good comms and very efficient

Resposta da Accident Repairs Heathrow (ARH Ltd.)
First class service, no nonsense, claims processed efficiently and without lengthy dispute. Gave me the option of using my chosen repairer, an OEM service repair. I was hugely frustrated when my car was damaged and cannot afford the inconvenience that the claims process normally brings but fair play to Accident Repairs Heathrow, job well done 👏

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Very happy that ARH chased up the repair and resolved the costs straight away. Max was very helpful. Would surely recommend ARH…. Absolutely top class
Although having your car damaged is obviously really frustrating, I have to say that Max at ARH was professional and proactive in ensuring that what followed the accident was first class. Max and the team handled the whole thing quickly and without any fuss.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
I can only thanks to Mr. Max Angliss for his big implication to help me with the clame for my Maxus Mifa 9
We finally been agreed on the amount to repair the car.
Thank you.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Max is so helpful, leaving my fleet in his trusty hands is one less thing I need to worry about!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
With our car damaged by Maple Parking at Birmingham Airport, they immediately took responsibility and had Max at ARH manage the repair.
Max from ARH immediately phoned me the next day. and left me a voicemail and emailed me with the process that would be followed. Every correspondence with Max was dealt professionally with a swift response.
When as quote was provided with my local garage, he immediately authorised it and prepaid it directly so the garage could get on with the work and liaised with Maple to provide a like for like courtesy car from Maple directly (thanks Adrian A from Maple in sorting this out too 👍).
The entire process was quick, efficient and totally painless. It took away the trauma of the damage that had occurred.
Thanks very much Max!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Amazed by the professionalism and care throughout. I didn't actually bother to purse the matter as I got too busy. However a long time after, Max contacted me and it was sorted within 24 hours. Way beyond what i expected so thank you!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Had an issue with a dent that occurred when using an airport parking company, the claim was passed to ARH to resolve. It was an incredibly quick and efficient process with quick and clear communication throughout. No complaints whatsoever.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Excellent customer service, they resolved my issue promptly and efficiently.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Simple!
Fully expected this to be a nightmare as most of these things are but no issues at all and resolved fairly/quickly.
Thanks

Resposta da Accident Repairs Heathrow (ARH Ltd.)
This company deals with the claim after the car park has agreed that there is damage. It's a great set up because ARH can focus on customer service and the repair.
The communications were good and everything was resolved to my satisfaction. Thank you

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Car damaged at Heathrow T5, and Santino dealt with the repair and paying for it as soon as I emailed the details across. Superb service! Thank you.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Car damaged while parked at Leeds Bradford Airport. Accident repairs sorted this straight away, Santino was in contact on the Monday, agreed the quote from a local repair shop and got the invoice paid straight away, couldn’t have been better!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Max went out of his way to help me with this claim I was impressed by the service.

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Really great efficient customer service

Resposta da Accident Repairs Heathrow (ARH Ltd.)
I had initially decided resolving this issue was more effort than it was worth but as the complaint was still unresolved I received a call from max at ARH to follow up and was offered a financial settlement as a resolution which was in my bank account the very next day. Was a very welcome and unexpected call with a speedy resolution, fab service!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
I had initially decided resolving this issue was more effort than it was worth but as the complaint was still unresolved I received a call from ARH to follow up and was offered a full refund as a resolution which was in my bank one working day after I had sent the necessary details. Was a very welcome and unexpected follow up with a speedy resolution, great service!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
Brilliant handlers from start to finish and my issue that happened at Gatwick Airport was resolved in a speedy manner
5 stars from me 👍

Resposta da Accident Repairs Heathrow (ARH Ltd.)
After initially being messed around by the booking company ARH contacted me and made sure they could close the case by going out of their way to resolve the issue!

Resposta da Accident Repairs Heathrow (ARH Ltd.)
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