ArrangeMe Opiniões 

5
•
TrustScore: 2.5 em 5

2,5

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Informações sobre a empresa

  1. Editora de música
  2. também em
  3. Gestão e promoção musical

Escrito pela empresa

ArrangeMe, owned and operated by Hal Leonard, is the global platform designed to enable songwriters, composers, and arrangers to sell their arrangements of popular songs, public domain works, and original compositions through the world's most-popular sheet music retailers. Via integrations with retailers including Sheet Music Plus, Sheet Music Direct, and Noteflight, sheet music published through ArrangeMe is available for purchase by millions of musicians worldwide. No membership fees, distribution fees, or publishing fees are required to participate in ArrangeMe. Members who publish through the ArrangeMe platform earn money for every piece of music sold, while ArrangeMe handles logistics including distribution, commission payments, and copyrighted song licensing. The ArrangeMe platform works with songwriters, composers and arrangers in conjunction with the world's largest music rights-holders to make the world's music available to musicians of all instruments, styles, and skill levels. Through licensing agreements with music publishers including Universal Music Publishing, Sony Music Publishing, Downtown Music, Kobalt Music, BMG/Chrysalis, Concord Music, and many others, ArrangeMe allows for composers and arrangers to not only publish their own original compositions, but also their own arrangements of over six million popular, copyrighted titles. By working together with arrangers, songwriters, consumers, and publishers, ArrangeMe ensures all parties involved in the creation of music are rewarded fairly for their work, and that the music sold through ArrangeMe is readily available to any musician in the world.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(5)

5 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

My ArrangeMe account was marked…

My ArrangeMe account was marked “Disabled,” and I can no longer log in.
My published music is still available for purchase, and I continue to receive sales notification emails. I emailed ArrangeMe Support more than a week ago and followed up a second time, but I have not received any response at all—not even a confirmation that my emails were received.
I am simply trying to find out:
Whether sales made while my account is disabled are still being credited to me;
• What is happening to my unpaid commissions;
• Whether my titles should still be available for purchase.
I understand that some account issues may require investigation, but going more than a week without any response is unacceptable, especially when my music is still being sold and generating sales.
ArrangeMe needs to provide a clear explanation of my account status and confirm that all sales and commissions are being properly recorded. I hope someone from the company will respond and address this issue.

2 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Waiting a month for my initial payment

Waiting a month for my initial payment, with multiple emails back and forth with auto-generated responses from the "ArrangeMe Support Team"...feels very "scamy"

3 de setembro de 2026
Opinião espontânea
logótipo da ArrangeMe

Resposta da ArrangeMe

Hi Tom,

We completely understand your frustration, and we’re sorry that the payment delay and communication have left you with that impression. Your payment issue is currently being worked on, and we appreciate your patience while we get it resolved.

We also want to assure you that you are communicating with real members of the ArrangeMe team when you contact Support. While some of the initial messages you receive may use automated templates to help us respond quickly, your inquiries are reviewed and handled by actual members of our support team.

We appreciate you bringing this to our attention and hope to have your payment issue resolved soon.

Classificada 1 em 5 estrelas

Exactly the same experience not payment either as the…

Exactly the same experience as the other reviewers that have not been paid. Same standard answer to me email "we are working on it"and then crickets. And, of course, you cannot call them because they are too chicken to post a phone number. No payment in years. Do not trust them !!!!!

15 de julho de 2026
Opinião espontânea
logótipo da ArrangeMe

Resposta da ArrangeMe

Hi Deva,

Thank you for the honest feedback, and I'm sorry to hear about your experience. I understand the frustration this has caused.
We'd like to look into your account specifically and get this resolved.

Could you reach out once more to support@arrangeme.com with your account details so we can investigate what happened?

Thanks for your patience.

Sincerely,
ArrangeMe Support

Classificada 1 em 5 estrelas

ArrangeMe has failed me Big Time.

Until the end of 2025 Arrangeme (and its outlets SheetMusicPlus and SheetMusicDirect) did what they promised: they paid 50% commission over sold Originals and 10% commission over Arrangements. However since the end of 2024 the Affiliate program from SheetMusicPlus stopped with pay outs. Next to that the system is without notice changed into a Rebate system (you get credits for SheetMusicPlus) but even that doesn't work anymore). The company promised a solution for over a year, but in reality, nothing happens.

Next to that, they stopped paying out commissions from 2025 Q2 and further from"subscription views" for Sheet Music Direct Pass and Musescore. Also for this problem they promised a solution that never came.

But the biggest problem started in January 2026. In 2026, monthly download commissions still aren’t being paid properly. Some payouts have come through, but they’re far lower than expected. Support tickets have only say ‘we are working on it.’ Payments are delayed, inconsistent, and there are still no reports showing what we’re actually being paid for.

Any mails to the support desk only leads to standard replies: "We are working on it." And lot's of excuses, failing systems, a new crew, etc. etc.

I don't know of I ever will receive the money the owe me. But I have withdrawn all my original compositions recently. This is not a company to be trusted.

20 de abril de 2026
Opinião espontânea
logótipo da ArrangeMe

Resposta da ArrangeMe

Thank you for taking the time to share your experience. We understand how frustrating the payment delays and reporting issues have been, and we appreciate your patience as our team worked through them.

We are pleased to let you know that the commission payment and reporting issues you described have since been fully resolved. All outstanding download commissions have been processed and dashboard reporting has been updated to accurately reflect payments and account activity.

Regarding the Sheet Music Plus affiliate and EZ Rebate program, we want to clarify that this program is managed by Sheet Music Plus directly and is separate from ArrangeMe's operations. We can share that the team at Sheet Music Plus has also resolved those outstanding issues.

We hope that with these issues now behind us you might consider returning to the platform. If you have any outstanding questions about your account or payments, please do not hesitate to reach out to us at support@arrangeme.com and we will be happy to help.

Warm regards,
The ArrangeMe Team

Classificada 1 em 5 estrelas

No longer pay out commissions earned

Arrange Me started out great - as the largest platform for self-published arrangers and composers, it's the best platform for selling your music scores. However, since Muse Group took over Hal Leonard, they've increasingly stopped honouring their agreements to pay us our accumulated commissions.

First the affiliate link earnings stopped being paid out sometime in 2024. The Sheet Music Plus website has quietly been updated to state that the "EZ Rebate" program no longer pays out cash, but credits for purchases on Sheet Music Plus, without notifying any of us of that change via email, but they don't even pay that out. Any enquiries about the status of this program is met with reassurance to keep using the affiliate links as they claim they are still recording these sales, but there's no information as to why no one has been paid out their commissions in a very long time.

Then they offered the ability to opt in to paid commissions on "subscription views" for Sheet Music Direct Pass and Musescore Pro views. This started out great, but likewise we weren't paid out for 2025 Q2 MuseScore views, and the 2025 Q3 Sheet Music Direct views (which at the time of this review still haven't been paid out), and now reports haven't been provided for 2025 Q4 views, so none of us have any idea what has or has not been paid, and that particular payment was a good 6-7 weeks late. The payment per view appears to have dropped to being just 1c or less - requests to clarify how this all works are ignored.

And now in 2026, we haven't been receiving the monthly payments for our download sale commissions. Some people have received some commissions, but report that they have been significantly less than what they should have been. I should have been paid out a download sale commission for January 2026, but have not received it, and despite lodging several support tickets, am still waiting to hear back from them other than "we're looking into it". Any commissions that are paid out are significantly later than they should have been, and again, no one has been receiving any reports to show what they have been paid for.

Any enquiries as to what is going on has been met with excuse after excuse - their "retail partners" (who are all part of Muse Group) haven't been reporting correctly; commissions have been paid late because of tax time (which has never been an issue in previous years); they are having to train new staff...

I've now unpublished my arrangements, as there's no point making sales if I'm not going to be paid out the commissions that I'm owed.

12 de abril de 2026
Opinião espontânea
logótipo da ArrangeMe

Resposta da ArrangeMe

Thank you for taking the time to share your experience, and we want to sincerely apologize for the frustration and uncertainty you encountered over the past several months. Your concerns were valid, and we understand how damaging payment delays and lack of communication can be for someone who depends on this platform.

We are pleased to let you know that the commission payment and reporting issues you described have since been fully resolved. All outstanding payments have been processed and dashboard reporting has been updated to accurately reflect member accounts. We recognize this took far longer than it should have, and we are committed to ensuring the reliability and transparency of payments going forward.

Regarding the affiliate program and EZ Rebate earnings, we want to clarify that this program is managed by Sheet Music Plus and falls outside of ArrangeMe's direct purview. We are glad to share, however, that the team at Sheet Music Plus has also resolved those outstanding issues as well.

We genuinely hope you will consider giving ArrangeMe another chance. If you have any remaining questions about your account or outstanding payments, please do not hesitate to reach out to us directly at support@arrangeme.com. We would love the opportunity to make this right.

Warm regards,
The ArrangeMe Team

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