Incompetent
These people could not get the scheduled time correct, then had the audacity to lie when we called them on it. When they finally did arrive, the following day, once again they got the time wrong, arrived early. They were supposed to call when they were "on their way", but didn't call, just showed up unannounced. We asked that they spray "around" our cameras and plants, since we had no time to cover them, they said they would do the best they could but could not guarantee that the cameras/plants would be subjected to the spray. We told them to leave our property, we were no longer interested in their "services", or should I say, lack thereof. This company did not even "advise" us when scheduling, to cover our plants and cameras.....we just know that we should, however, they should make that a courtesy policy advisement....tell the customer! And, arrive when you say you will. Don't lie about "we gave you an estimated window of arrival", NO you did not give us a window. Company employees were full of excuses and "I'm sorry". Arrow.....missed the bullseye on the target, they did not even hit the board that the bullseye was on. Arrow was a HUGE disappointment to us....never again! Thank you for your attention to this matter!








