Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C.... Ver mais
A empresa respondeu

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C.... Ver mais
A empresa respondeu
Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!
A empresa respondeu
Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate
A empresa respondeu
Technician was great. Very pleasant and cared about the customer. He made the whole process better. Would recommend to anyone with hvac issues.
A empresa respondeu
Blue Dot Services of Maryland has delivered trusted HVAC and plumbing solutions in Baltimore and the surrounding areas for nearly 50 years. Our skilled technicians provide expert heating, air conditioning, and plumbing repairs, installations, and maintenance, always backed by a 100% satisfaction guarantee. With 24/7 emergency HVAC and plumbing service, upfront pricing, and background-checked professionals, we prioritize your comfort, safety, and peace of mind. From furnace repair to drain cleaning to air quality solutions, count on Blue Dot for reliable service you can trust. Contact us today to schedule your appointment.
125 Industry Lane, 21050, Forest Hill, MD, Estados Unidos da América
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The technicians were very professional and completed the installation in a very timely manner.

Resposta da ARS/Rescue Rooter - Blue Dot Services
The requested service initially was more difficult than anticipated originally. However, the service person took it upon himself to go above and beyond to make the result perfect.

Resposta da ARS/Rescue Rooter - Blue Dot Services
The staff was very courteous and knowledgeable. The technicians that did the installation were professional, friendly and knowledgeable. The entire experience from start to finish was pleasant and stress free.

Resposta da ARS/Rescue Rooter - Blue Dot Services

Resposta da ARS/Rescue Rooter - Blue Dot Services
I have been a customer of Blue Dot for quite a few years. I have always received very good service.

Resposta da ARS/Rescue Rooter - Blue Dot Services
Very responsive and great communications! Knowledgeable and efficient service.

Resposta da ARS/Rescue Rooter - Blue Dot Services
The tech was very friendly, well informed and knowledgeable. I was very pleased with the service he provided

Resposta da ARS/Rescue Rooter - Blue Dot Services

Resposta da ARS/Rescue Rooter - Blue Dot Services
The techs did not light my hot water heater!!

Resposta da ARS/Rescue Rooter - Blue Dot Services
They got here on time. Did what was asked and did not take all day.

Resposta da ARS/Rescue Rooter - Blue Dot Services
Got the AC working plus updated the thermostat

Resposta da ARS/Rescue Rooter - Blue Dot Services
Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate

Resposta da ARS/Rescue Rooter - Blue Dot Services
Technician was great. Very pleasant and cared about the customer. He made the whole process better. Would recommend to anyone with hvac issues.

Resposta da ARS/Rescue Rooter - Blue Dot Services

Resposta da ARS/Rescue Rooter - Blue Dot Services
Quick arrival. 4 1/2 hours from call to arrival.
Explained everything he was doing.
Didn't try to make up any problems.
Great service and Great tech.
Thanks

Resposta da ARS/Rescue Rooter - Blue Dot Services
Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!

Resposta da ARS/Rescue Rooter - Blue Dot Services
Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C. Available telephone numbers to call for info on progress or for customer relations to complain were hard to come by. Tech Reggie finally got A/C working. We would like to adopt him for future service needs.

Resposta da ARS/Rescue Rooter - Blue Dot Services
April I had you come out and do seasonal.check up He did that than in May I seen a leak from pipe outside
that you installed So I called to have someone come out to correct it Scheduled it for Thursday between 12-4 No show I called back again they scheduled it Friday 8am-12 No show Reschedule it for 12-4 Calked it above where it was leaking I called back I wanted refund for 40.00 I paid for seasonal check up Not for 3 no shows I spend 11 hours waiting and when I called they were short handed I am the customer at least they could have not scheduled me if they were not gonna show up I am very disappointed on how I was treated
I was not impressed by the car lot mentality and trying to sell me a new unit. How do you give me a qoute of 24,000$ than a 5000$ return customer discount. 24 hours later send me a qoute for 12,000$$. So if we are playing games with pricing, what else is going on? I will never call Bluedot again.
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