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Art.com Opiniões 

2867
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First time ordering from the company. The prints were absolutely stunning. The colors are so vibrant. Simply beautiful. Can't wait to display them. The delivery arrived less than a week after my purch... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a print from Art.com with a nice frame and a UV resistant acrylic front. The quality of the print I received was great. The packaging it came in is top notch, with plenty of padding and spac... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Disappointed. The copy I received is way too dark! I don't like it at all and will not use. Unfortunately because I was away during the refund time period I can not return it.

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering our print was easy. The options were easy to understand and selecting choices was simple. The delivery process was well explained. Our print arrived on time, safe, and very well wrapped. We c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Decoração e Design de Interiores
  2. Loja de móveis
  3. Loja de artigos domésticos
  4. Loja de molduras
  5. Loja de posters

Escrito pela empresa

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(2867)

2568 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Customer Service

Art.com was great with my returns and concerns.

29 de maio de 2026
logótipo da Art.com

Resposta da Art.com

Your feedback is incredibly valuable to us—thank you for being a part of our journey.

Classificada 2 em 5 estrelas

Ordered a print and was not was…

Ordered a print and was not was satisfied with the product. Emailed the customer contact and have not heard back about refund. So far not impressed with customer service.

1 de junho de 2026
logótipo da Art.com

Resposta da Art.com

I'm truly sorry for your experience. A member of our Customer Care team will be reaching out to assist you. Thank you.

Classificada 1 em 5 estrelas

I think the copy is pretty bad

I think the copy is pretty bad. The color is wrong and the image is so flattened.

29 de maio de 2026
logótipo da Art.com

Resposta da Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Classificada 5 em 5 estrelas

Perfect in every way

Perfect I every way

29 de maio de 2026
logótipo da Art.com

Resposta da Art.com

Thanks a ton—your thoughts help us keep improving for awesome customers like you.

Classificada 1 em 5 estrelas

After 9 months the corner of the frame…

After 9 months the corner of the frame in the upper right hand corner is separating.

5 de setembro de 2025
logótipo da Art.com

Resposta da Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Classificada 3 em 5 estrelas

The print I ordered was framed crooked

The print I ordered, framed, was framed crooked.

4 de junho de 2026
logótipo da Art.com

Resposta da Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Classificada 2 em 5 estrelas

The quality of the picture was…

The quality of the picture was disappointing. I thought it would be higher quality.

27 de maio de 2026
logótipo da Art.com

Resposta da Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Classificada 3 em 5 estrelas

Quality Issues but Good Customer Support

I purchased a framed piece of artwork from Art.com to spruce up my guest bathroom after a remodel. The price was higher than I expected, but I found a piece I loved and decided it was worth the splurge.

When it arrived about two weeks later, I noticed two quality issues. First, the bevel cut on the mat wasn't as clean as I would have expected. More significantly, the black metal frame wasn't perfectly aligned at the corners, allowing the white mat to show through in a few spots. Because of the high contrast between the frame and mat, the issue was quite noticeable.

I contacted Art.com, and they immediately offered either a replacement or a full refund. Before pursuing either option, I disassembled the frame to investigate and discovered that the glass appeared to be slightly oversized, preventing the frame corners from closing completely. Rather than attempting to modify the glass, I used a black Sharpie to color the exposed corners of the mat. The fix worked surprisingly well and made the issue virtually unnoticeable.

I informed Art.com of the solution and explained that I didn't think a replacement would necessarily be any better, but that a full refund seemed excessive given that I was happy with the final result. I suggested a partial refund instead. They told me they don't offer partial refunds, so I accepted the full refund they offered.

The bottom line: quality control could be better, especially considering the price, but Art.com's customer service was excellent. If something arrives with an issue, they stand behind their products and make it right.

26 de maio de 2026
logótipo da Art.com

Resposta da Art.com

I'm very sorry your order didn’t meet your expectations. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Classificada 4 em 5 estrelas

They quickly fixed my mistake!

The first time I placed an order I incorrectly measured the print that I needed. Staff. There was extremely helpful and quickly sent me the proper print. Excellent service online.

1 de junho de 2026
logótipo da Art.com

Resposta da Art.com

We value every customer—and your feedback truly makes a difference. Thank you!

Classificada 1 em 5 estrelas

2nd order prints bent from poor…

2nd order prints bent from poor handling. My framer did not even want to frame one because she said the bent paper will never lay properly.

So disappointing.

27 de maio de 2026
logótipo da Art.com

Resposta da Art.com

I'm so sorry to hear your order arrived damaged. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

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