Art & Soul Opiniões 

420
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a lovely shop! We were buying online and were delighted with the range of arts and crafts to choose from. Lovely website and fast delivery of our chosen item, which was fragile but packed careful... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katinka en haar geweldige team hartelijk dank voor deze experience bij Art&Soul. Vanaf het moment dat je binnenkomt een warme ontvangst in een mooie studio. Volledig in de watten gelegd en mooie vi... Ver mais

Classificada 5 em 5 estrelas

Ik werd warm onthaald bij Art & Soul door Katinka en Melanie. Ik voelde me echt in de watten gelegd. Melanie heeft mijn haar en make up perfect verzorgd waardoor ik vol zelfvertrouwen de shoot i... Ver mais

Classificada 5 em 5 estrelas

Our order has been safely and speedily received ready for our great niece’s christening. I’m sure her parents will love the gift as much as us, and Primrose, as she grows, will treasure the picture c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças
  2. Artes manuais
  3. Centro comercial outlet

Escrito pela empresa

Art & Soul offers a diverse range of Art & Photography, Gifts, Jewellery, Home Fragrance, Greeting Cards, Prints, Bath & Body, Homeware & Stationary for shoppers to buy. By providing permanent, shared retail spaces for artists & makers to display and sell their work in high street locations we provide a unique shopping experience for visitors to our stores in Leeds, Beverley & Hull, Yorkshire. Art & Soul is a growing community of over 300 resident artists and 20,000+ products where shoppers can find something very different to other high street locations.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

420 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(420)

50 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly, efficient service.

Rapid response by email to question and clarify order. Fast response to final order and shipment.

26 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thank you for leaving us a review. We're delighted our customer service met your expectations & we hope to welcome you back (either online or in store) soon!

Classificada 5 em 5 estrelas

Very straightforward

Very straightforward, quick delivery and lovely items:)

18 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review Helen - the whole team appreciates it!

Classificada 5 em 5 estrelas

I love purchasing items from Art and…

I love purchasing items from Art and Soul. The choice and quality is spot on. We live in South Yorkshire and every chance we get we visit Beverley and the shop . Such talent contained in this shop.

24 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review Lynn. We look forward to welcoming you back to Beverley again soon (you'll also get a warm welcome in our Hull store if you fancy popping in any time!).

Classificada 5 em 5 estrelas

Fabulous products

Fabulous products
Fast delivery
Well packaged

20 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review Nicky. We aim to give our fabulous customers the service they deserve!

Classificada 5 em 5 estrelas

Fabulous website with great shops!

Absolutely brilliant place to buy online. I bought some wax melts and they are divine. Smell amazing. Great service, super quick delivery and packed really well so no breakages. Thoroughly recommend Art & Soul and the gorgeous independent shops. Have lots more items on my wish list!

20 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us such a great review Sam. We're delighted you are happy with our service and thank you for recommending us!

Classificada 5 em 5 estrelas

Excellent

Excellent customer service, speedy delivery. Can't wait to order again soon!!

15 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review Liv. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service; ordered a gift and it arrived very well packaged the next day.

16 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks you for leaving us a review Nic. We're delighted you were happy with our customer service & hope you love your gift!

Classificada 5 em 5 estrelas

Great online shop

Great website with lots of choice. Order arrived within timeframe given and packaged well
Will definitely order from this company again

7 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Michael, the team here really appreciate your review. We're delighted you had a good experience using our online store!

Classificada 5 em 5 estrelas

Beautiful Individual Items

I have been in the shops and I love all the beautiful individual items so I knew if I ordered online it would be perfect. The bracelet is very pretty and the pulse balm will be useful for my friend. The website was easy to navigate and the items arrived quickly

1 de outubro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Sue, thank you for taking the time to leave us a review. We're really delighted you found something on our online store. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Wonderful gifts and art

Wonderful gifts and art. Great service and quick delivery. Can't fault.

19 de setembro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Angela, thanks so much for your review. We're delighted that you are happy with our service!

Classificada 5 em 5 estrelas

Fast and safe delivery of a fragile…

Fast and safe delivery of a fragile item I bought from Art and Soul. Recommend all round.
There is an extensive range of crafter’s makes to choose from, so have a look 👍

19 de setembro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review Lisa. We now have over 10,000 lovely items for our customers to choose from across our stores - something for everyone!

Classificada 5 em 5 estrelas

Great products, fast shipping

I ordered cards and a dog bag holder item (plus some wrapping paper).
The items were delivered really swiftly and were really lovely. The wrapping paper was unavailable and the owner emailed me and refunded the amount promptly and kept in touch re this. Will be using again!

6 de setembro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Dianne, thank you for taking the time to leave a review. We're open 24/7 online for you to come back again soon!

Classificada 5 em 5 estrelas

Just what I was looking for

Easy to order and responded to questions quickly.
Lovely product just what I wanted and altered into landscape as requested. Will definitely buy from again - great gifts

10 de setembro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Michelle, thanks for leaving us this review. We're delighted you got in touch, we're always happy to help you find your perfect gift!

Classificada 5 em 5 estrelas

Great service, unique gifts

Really happy with my purchase. Arrived quickly and packaged well. Really unusual gift for a friend's birthday and nice to have something hand made and a bit different.

3 de setembro de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Lesley, thank you for leaving us a review. We're delighted you found something different with us and we hope your friend loves it!

Classificada 5 em 5 estrelas

Super independent shop in Hull

Super independent shop in Hull. Have bought things in store and now for the first time online. Super service.

21 de agosto de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Thanks for leaving us a review! We're really delighted you've found us online. Why not try our Beverley store too?!

Classificada 5 em 5 estrelas

Great online sales experience

Great online sales experience - requested a quick processing if possible because of circumstances - came the very next day well-packaged. Thanks!

13 de agosto de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Ann, thanks for taking the time to leave us a review. We're so pleased you had a great experience with us and we look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

A unique gift

A lovely christening gift. Different from anything I have seen elsewhere. Second purchase of postage stamp art and it makes a unique gift.

10 de agosto de 2023
logótipo da Art & Soul

Resposta da Art & Soul

Hi Angela, thank you for leaving us a review. We're really delighted you found a unique gift at Art & Soul.

Classificada 1 em 5 estrelas

Would not buy from again

Would not buy from again. The photos on the website are not what you receive in certain cases (mine!). I purchased a mug with a mouse, as shown on the photo, or so I thought. What I got was something completely different and their responses were less than favourable. Offered for me to return, but that's not what I wanted. Seems that the item I did want was not in stock. Had they told me that I would have cancelled the order. I definitely would not buy from these people again and definitely would not recommend to friends and family. Be aware. What you see is not what you get.

16 de agosto de 2023
Opinião espontânea
logótipo da Art & Soul

Resposta da Art & Soul

To clarify the situation – a mug was ordered with a clear, short description that read 'A coffee mug, glazed in blue or green with a little mouse on the side or handle'. A mug with a mouse on the handle was received (not something ‘completely different’ as suggested). The customer was not happy with the item so a full refund plus free return was offered. The customer then advised that they would like to order an alternative but would like a discount. 'Even a small discount would be a nice gesture on your part. I am sure you don't like receiving negative customer feedback'. As the item was as described and not damaged or faulty a discount on an alternative purchase to prevent a negative review was not offered.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais