I haven’t received my mirror yet. Also the tracking number which send me seems to be wrong on the site of dhl where they’ve send me. It’s supposed to received my order within 3-4 working days and I’m... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I haven’t received my mirror yet. Also the tracking number which send me seems to be wrong on the site of dhl where they’ve send me. It’s supposed to received my order within 3-4 working days and I’m... Ver mais
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I feel frustrated about buying that Come from your store. the mirrors I got do not fit well on the wall. The speakers always make an annoying noise when I press the light switch. And in general the... Ver mais
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Flawless, the mirror came in perfect condition, company ARTFORMA does really good job. I purchased the Ambient mirror Led model L01 Hight: 80 cm width:160 cm with Philips LED 6500K which are very br... Ver mais
I haven't received the mirror yet. It is supposed to come today. What I do not appreciate is the fact that I thought I was ordering the mirror via a Greek site with an estimated delivery of 4 days.... Ver mais
A empresa respondeu
Η εταιρεία Foram, γνωστή επίσης με την επωνυμία Artforma, είναι ένας κορυφαίος κατασκευαστής φωτιζόμενων καθρεφτών LED στην την Ευρώπη. Η συνεχώς βελτιωμένη διαδικασία παραγωγής και η πολυετής εμπειρία στον κλάδο, αποτελούν εγγύηση υψηλής ποιότητας προϊόντων με πρακτικά απεριόριστες δυνατότητες διαμόρφωσης.
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Είμαι πολύ απογοητευμένος από την εμπειρία μου με την Artforma.
Ο πρώτος μου καθρέφτης παρουσίασε ήδη προβλήματα ποιότητας κατά την παραλαβή. Στην περιοχή της οθόνης (ρολόι/μετεωρολογικός σταθμός), υπήρχε ένας εμφανής λεκές στην επιφάνεια του καθρέφτη και τα φωτιζόμενα γράμματα και οι αριθμοί φαίνονταν κοκκώδη αντί για καθαρά και ευκρινή. Παρόλο που το πρόβλημα τελικά επιλύθηκε, αυτό δεν δημιούργησε εμπιστοσύνη.
Δυστυχώς, η δεύτερη εμπειρία μου ήταν ακόμη χειρότερη. Αφού ολοκληρώθηκε η ανακαίνιση του σπιτιού μας, ανοίξαμε τη συσκευασία του ανταλλακτικού καθρέφτη, με αξία αγοράς περίπου 840 €, και διαπιστώσαμε ότι το γυαλί ήταν εντελώς σπασμένο.
Κατανοώ ότι ανέφερα τη ζημιά εκτός της περιόδου εγγύησης και εκτιμώ το γεγονός ότι η εξυπηρέτηση πελατών παρέμεινε ευγενική καθ’ όλη τη διάρκεια της επικοινωνίας μας. Ωστόσο, αντί να προσφέρει μια λογική λύση καλής θέλησης, η Artforma απέρριψε πλήρως το αίτημά μου και προσέφερε μόνο έκπτωση 8% για μια μελλοντική αγορά.
Μετά από δύο προβληματικές εμπειρίες με ακριβούς καθρέφτες, δεν έχω πλέον εμπιστοσύνη να παραγγείλω ξανά από την Artforma, επομένως μια τέτοια έκπτωση δεν έχει καμία αξία για μένα.
Δεν ζήτησα πλήρη επιστροφή χρημάτων ούτε δωρεάν αντικατάσταση. Ζήτησα μόνο μια λογική μερική αποζημίωση ως ένδειξη καλής θέλησης, αλλά ακόμη και αυτό απορρίφθηκε.
Με βάση την εμπειρία μου, δεν μπορώ να συστήσω την Artforma για ακριβούς καθρέφτες κατασκευασμένους κατά παραγγελία.
Is a good product carefuly designed,the electronics are extra fine, i would like also the miroor gave the touch open close switch ,and the weather option in display.
La livraison s'est bien passée, le miroir est arrivé en bon état. Il correspond à nos attentes et les finitions sont très soignées. Le seul point négatif est le prix un peu élevé.
An item of nice design and high quality. The packaging ensured adequate protection. Fully satisfied overall.
Flawless, the mirror came in perfect condition, company ARTFORMA does really good job. I purchased the Ambient mirror Led model L01
Hight: 80 cm width:160 cm with Philips LED 6500K which are very bright and met my expectations.
The touch panel is easy discoverable, the Wi-Fi station is cozy, the make up mirror with light is remarkable my wife is astonished, the heat membrane works, just one remark about Bluetooth speakers, they could be better I think. I definitely recommend the product with closed eyes to anyone interested in buying it !!!
My order came exactly the day they told me and it was perfect !
Great products and very safe transport of them
It worths a lot. I didn’t believe that a mirror would arrive at home from Poland intact! Excellent packaging, even more excellent service...
Excellent quality.
The only thing that bothered me was the delivery time and the information regarding the follow up of the order.
The mirror is wonderful. The package is really excellent! I heartily recommend artforma!!!!
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