Arthurhendon Opiniões 

46
TrustScore: 2.5 em 5

2,4

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Classificada 1 em 5 estrelas

Do not buy from this company. I ordered an item that was delivered in good condition although the quality of the product was poor. I immediately followed their return procedure which was to email th... Ver mais

Classificada 1 em 5 estrelas

I ordered 3 dresses. They arrived 4 weeks later & are all cheap crap fabric & nothing like what I thought I’d ordered. They are just ripoffs of someone elses beautiful creations. Do not order from thi... Ver mais

Classificada 5 em 5 estrelas

My package arrived in 10 days which matched what I expected. The items were folded nicely and nothing had that odd factory smell. The striped shirt has already gone into my regular rotation. I like th... Ver mais

Classificada 1 em 5 estrelas

The product received (underwear) was at least 2 sizes too small. The return policy was useless to me, because my choices were (a) 15% refund (almost nothing); (b) get another size product for free (I... Ver mais

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2,4

Mau

TrustScore: 2.5 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as opiniões

(46)

44 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

A SCAM

The shoes were poor quality, shipping took two weeks, sizing was incorrect, the colors didn't match the website, and they had a chemical smell. And to return them to China (had no idea they were being shipped from China) would cost more than I paid. They did offer a partial refund of 15%. It's a total scam. I learned my lesson.

10 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a pair of Hobibear Size 7…

I ordered a pair of Hobibear Size 7 women's sandals, when they finally arrived they are a European size 40. in USA size 7 women's is a 38. the sandals are 2-3 inches too large for me to wear. Arthur Hendon wants to offer a 15 refund to keep the shoes. With some push back they offered a 25% refund and or I could at my expense send the shoes back. I t is a estimated cost of $40-$50 US dollars to return the $46 pair of sandals. The company sent me the wrong size!!! Bad Business!!!

11 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The product received (underwear) was too small and the return policy useless

The product received (underwear) was at least 2 sizes too small. The return policy was useless to me, because my choices were (a) 15% refund (almost nothing); (b) get another size product for free (I was already rejecting their largest size as too small); or (c), pay for return shipping to China for a full refund. The only positive thing I can say is customer service person was polite.

11 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

FRAUD / SCAM

FRAUD ! Scam!! They seem legit initially with their apologetic customer support interactions and delayed shipping/ tracking story. They show bogus tracking and do not deliver. Had to dispute and inform credit card provider for a refund.

21 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I picked the verona slip ons because I…

I picked the verona slip ons because I wanted something comfortable but still nice enough to wear outside the house. They feel light the sole has a soft bounce to it and they worked well for a full day of errands. Delivery took 7 days which was exactly what I expected.

23 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a pair of waterproof rubber…

I ordered a pair of waterproof rubber boots and the sizing was completely off. The size 13 boot was about 1" shorter from all of my size 13 shoes. The return process and cost for a $55 order is as much as the original purchase price because you have to ship back to China. And I know how complicated shipping to China is from a customs perspective. Needless to say I would never buy anything from this company. Beware!

10 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My package arrived in 10 days which…

My package arrived in 10 days which matched what I expected. The items were folded nicely and nothing had that odd factory smell. The striped shirt has already gone into my regular rotation. I like that it feels casual but still decent enough to wear out.

13 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam! Garbage!

I ordered Comino Orthopedic leather brown/cognac woven loafers in a size 11 W for $79. I received —20 days after buying — beige rubber garbage shoes that were 2 sizes too small and have no support. No branding. A sticker on the bottom with a 42 (size.) tracking was supposedly shipped from China but then drop shipped from Wisconsin.

When I asked about a return I got this:
Option 1 – Keep the Item & Receive a 15% Refund
You’re welcome to keep the item and receive a 15% refund. No return is required.
Option 2 – Return for a Full Refund
You may return the item to our international fulfillment center in China. Please note that return shipping costs (typically $40–$50 USD), as well as any customs duties, taxes, or import fees, are the customer's responsibility in accordance with our Return & Exchange Policy.

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scandalous Chinese storefront website

This is a scandalous Chinese online store front. They sell cheap fabricated clothes that do NOT look like their online photos. The photos seem AI generated. The blouse I ordered was ornate and intricate with mixed materials and cotton blend. What I received took 3 weeks to reach me. They sent me a cheap, poorly replicated version. The online shirt is collarless and what I received had a collar. The detailed material was a cheap screenprint. Lastly, it was a polyblend shirt instead of cotton.

Anna from customer service is telling me that it will cost more than the amount of the shirt to ship it back to China or keep the shirt at a 15% discount.
I won't be doing that.

7 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Never delivered

My purchase was never delivered nor was it refunded as promised by Anna Frederick, Customer Support for Arthur Hendon. I'm wondering if AI is responding to customer emails. I noticed a review below also had Anna Frederick as a Customer Support Rep.; that's an interesting coincidence.

29 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Product

Should have seen this website before I ordered.
Site is a scam. Product shipped from China. It took 3 weeks. The quality is very low. Disposable junk.

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading website

Misleading website. Reviews are not real or for the actual products. Notice each image is different. Like drop ship product images. Does not ship from US. Product was cheap looking and did not match the website photos. Cheaper on Amazon and better quality. Returns either get 15% back or ship back to china at your cost.

3 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is definitely a scam

This company is definitely a scam, The product took over 3 weeks to ship. No where on their site do they mention the product ships from China and if you want to return it the cost is $50-60. They will tell you you can keep the poor quality product for a 15% refund,

23 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute rubbish

Absolute rubbish. These are pressed rubber slip ones, and way too small. Not woven leather as advertised. They make their money on “returns” of a percentage of the price. You can ship them back to China for a charge of $50. Really a rip off. HORRIBLE

4 de julho de 2026
Opinião espontânea

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