Artico Interiors Opiniões 1160

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant service and products. I had to ask them to keep my sofa back for me to move home and nothing was too much trouble. I even made a mistake with my new postcode which meant communication requir... Ver mais

Classificada 5 em 5 estrelas

Dear Artico, I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that sta... Ver mais

Classificada 5 em 5 estrelas

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay f... Ver mais

Classificada 1 em 5 estrelas

I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the wa... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de camas
  3. Loja de mobília para quartos
  4. Decoração e Design de Interiores
  5. Designer de interiores
  6. Loja de mobília para sala de estar

Escrito pela empresa

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 73% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Brilliant service and products

Brilliant service and products. I had to ask them to keep my sofa back for me to move home and nothing was too much trouble. I even made a mistake with my new postcode which meant communication requirement between Artico and the courier which happened quickly and efficiently. I now have a lovely sofa with ample character making my living room complete. Couldn’t be happier. Thank you for your patience and professionalism.

9 de abril de 2026
Classificada 1 em 5 estrelas

Two-month wait for a damaged unit and insulting customer service

I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the warehouse.
The defects are endless:
• The wood is damaged on the side.
• There is a massive dip in the top panel.
• The doors are completely uneven and won't align even after adjusting the hinges.
When I complained, they offered a pathetic £20 refund. When I told them that was an insult, they said I could return it. Why should I have to spend my own time dismantling and repacking a heavy, "sh*t" product and waiting around for a courier because they sent me a damaged item?
It is disgraceful to make the customer do the work to fix the company’s incompetence. I shouldn’t have to waste another minute on this. Avoid this company at all costs.

1 de abril de 2026
logótipo da Artico Interiors

Resposta da Artico Interiors

We’re very sorry to hear that you feel disappointed with your order, Umair.

We’ve carefully reviewed both your correspondence and the images provided. While we understand your concerns, we were unable to identify the “shoe prints” mentioned from the photos shared. If you’re able to provide any additional images of this, we would be more than happy to investigate this further for you.

As outlined previously, this piece is part of our handmade solid wood range, where natural grain variations and characteristics are an inherent feature of the design rather than defects. Additionally, slight door misalignment can occasionally occur during transit due to the weight of solid wood, and can be easily adjusted,
we provided guidance to assist with this.

That said, we did offer multiple resolutions, including a goodwill gesture and the option of a full return and refund, which remain available should you wish to proceed.

We always aim to resolve any concerns fairly and promptly, and our team remains on hand to assist you further.

Artico Interiors

Classificada 5 em 5 estrelas

Dear Artico,

Dear Artico,

I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that stands out in the best possible way.

From the craftsmanship to the attention to detail, everything about it exceeded my expectations. You can really see the care and dedication that went into creating it. It has already become a centerpiece in my home, and I’ve received so many compliments on it.

I also want to thank you for your professionalism and the smooth communication throughout the entire process—it made the experience even more enjoyable and reassuring.

Thank you so much once again for everything. I truly appreciate your work and wouldn’t hesitate to recommend you to others.

Warm regards,

Monika Potyka

4 de março de 2026
Classificada 5 em 5 estrelas

Beautiful stunning furniture

Beautiful furniture each piece I have is absolutely stunning ,service and delivery excellent I would definitely recommend artico to friends and family or anyone wanting truly unique and extremely well made furniture very very pleased with my purchases and I will definitely be adding to it in the future

31 de março de 2026
Classificada 5 em 5 estrelas

We bought dining chairs from Artico…

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay for and these exude quality. The delivery was much quicker than expected too!

1 de abril de 2026
Classificada 5 em 5 estrelas

Very nice quality sideboard

First off yes we did have to wait for 3 months to get it but good communication from the company made it work. Delivery guys very good and I would definitely make another order with confidence .the sideboard we purchased is a really nice piece for the money,

31 de março de 2026
Classificada 5 em 5 estrelas

Excellent quality furniture

I had to wait a few weeks for my sideboard but now it’s here I am thrilled and plan to buy the matching TV unit. There was a problem with the delivery company but I had a refund processed the same day for that. I would definitely recommend Artico. The quality of the sideboard is excellent.

31 de março de 2026
Classificada 1 em 5 estrelas

Received damaged base

Received damaged base , contacted Artico who wasn’t helpful and failed to get another replacement.
Thankfully I just order the dining table and not all the kitchen furniture.
I don’t think I’ll be going back to them

I did contact Artico when request a payment to replace the base , despite sending g emails I did not receive any reply

12 de abril de 2025
logótipo da Artico Interiors

Resposta da Artico Interiors

Hi Nasir,

Thank you for your feedback.

We’re sorry to hear you were disappointed with your experience. We take all concerns seriously and always aim to resolve issues fairly and promptly.

In this case, your order was delivered on 16 April 2025, and our records show that the concerns raised were reported over six weeks after delivery. As outlined in our terms, any damages or issues must be reported upon receipt to allow us to investigate and resolve them effectively.

That said, despite this being outside of our standard reporting timeframe, we still made an exception and offered a solution by sourcing replacement parts at a significantly reduced cost as a goodwill gesture.

We always strive to support our customers where possible, even beyond policy, and we’re sorry that this resolution did not meet your expectations.

If you would like to revisit this, please feel free to contact us directly.

Kind regards,
Artico Interiors

Classificada 5 em 5 estrelas

Excellent service

Excellent service . I wanted to buy a sideboard but for the delivery to be delayed as moving house. This was done without any issues and delivery was easy and well organised . Thanks

10 de março de 2026
Classificada 4 em 5 estrelas

Floating dinning dresser

The floating dinning dresser was delivered well packaged and fully assembled. It is well crafted and looks wonderful in its location. As with all floating elements it does require attaching to a wall. The brackets and fittings were also well crafted and a person with a reasonable level of diy would not find it difficult.

13 de março de 2026
Classificada 5 em 5 estrelas

An absolutely brilliant company

An absolutely brilliant company, so helpful and informative. Nothing was too much trouble, they helped with the information I needed , as the item was going in the back of our car. They responded with incredible speed. I needed 2 of the items but I could only transport 1 at a time in our car, they suggested 1 buy the 2 have the second one delivered when it was convenient for me. Storing it in their warehouse. Amazing all with free delivery. WOW .delivery went smoothly and I was kept up to date the whole time, perfect. Highly recommend.

13 de março de 2026
Classificada 5 em 5 estrelas

Great communication, Great product

I made an enquiry about a folding chair and received a video the same day containing all the information I needed. The chair arrived within a few days and was really well packaged and is of superb quality and great value compared to others we looked at.

12 de março de 2026
Classificada 5 em 5 estrelas

Very happy with the service

Excellent service - accurate in their delivery estimate and time slot on the day. Kat at Artico responded to all my emails straight away and was totally on top of supply and delivery. Love the piece that I ordered which was exactly right for the spot - additionally the delivery Company could not have been more helpful and friendly - took everything away, set it up where we wanted. Very professional - so all excellent in my book thank you!

5 de março de 2026
Classificada 5 em 5 estrelas

Lovely Dining table & Chairs

We bought Extendable Sintered Stone Dining Table (Apollo Volcanic Marble) and Glamour Elegant Grey Dark Brown Velvet Chair
The stone tables from them did stand out as they offered vibrant ones which was not found else where when we were shopping. Good looking, classy, heavy table.
Chairs are comfortable as well.
Really happy with service and delivery as well.
Thank you Paul.

25 de fevereiro de 2026

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