Ordering process was easy and I liked that you could select each product to create a specific hamper. It was for a birthday gift and being able to select each product ensures that nothing will be wast... Ver mais
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Leia as opiniões dos outros
I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared a... Ver mais
Excellent ordering experience and very easy to navigate. Was kept informed on the status of the order and delivery right the way through. This is a great independent hampers business with excellen... Ver mais
I really enjoyed choosing the gifts for my hamper to make it special and individual and the choice of items was excellent: Ordering and sorting delivery dates was very easy and I was kept informe... Ver mais
Informações sobre a empresa
- Loja de lembranças
- Fornecedor de brindes corporativos
- Comida, bebidas e tabaco
- Fornecedor de produtos alimentares
- Loja de cabazes
Escrito pela empresa
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Escrito pela empresa
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Informações de contacto
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, Reino Unido
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Exactly the hamper I was looking for
So easy to order the perfect hamper from a wide range of items. The only company I could find that offered both Prosecco AND beer together in the same hamper which I wanted.
Fantastic efficient service and excellent communication. The recipient was very happy!
I like the simple, elegant (and reusable) packaging too.
choose your own hamper
ordered a choose your own hamper as a gift. it was all delivered on time and extremely well received. All the products were a great hit!
Perfect gift and great customer experience
I am located in theUS and sent a gift to my dear friend that resides in England and she absolutely loved it. It arrived on time and I was notified about its progress along the way.
Delivered on time
Delivered on time, recipient was very happy to receive his gift, thanks to the team
Exceptional
Exceptional! My friend loved the hamper, it was delivered exactly as promised and the contents were delicious. I made a mistake when ordering and it was so easy to have that corrected. How unusual, and how refreshing. Thank you.
Great service
Great service. Delivered on time and kept me in the know.
Fast efficient service
Fast efficient service - hamper delivered in plenty of time for a friend's birthday. She was very happy with the contents too!
Delicious treat box & on time delivery
Delivery on the correct date, a deli treat box that included items enjoyed by various family members including manchego cheese & crackers, Iberico ham, great olives
loved it!
The gift arrived on time and it was as on the website. My friend loved it. They were prompt and helpful when I requested to fix my personal message on the card. Also, there was constant updates on the status of my order so I was at ease of the package arriving in time for her birthday.
Lovely delicious gift hamper for the win!
Easy and accessible ordering, quick delivery and very happy recipient. Couldn’t ask for more!
I don't usually like to leave bad…
I don't usually like to leave bad reviews but unfortunately, I feel compelled to do so on this occasion. I placed an order for my hamper at the end of November after a great deal of thought specifically for the reason that I could choose specific products that I knew the recipient would enjoy. The cost of the hamper was just under £170. On December 23rd the hamper arrived as promised. The wicker hamper itself was excellent, very nice quality, unfortunately that was the only positive. Of the sixteen items ordered, two were completely missing and six had been substituted for completely random products leaving only fifty percent of the hamper as ordered. There was no paperwork with the order so I contacted customer service as I thought there must have been some sort of picking error. The response I received was terrible. I was told they were very sorry but there had been an issue with products running out in the run up to Christmas, and then referred me to their terms and conditions. Apparently they can send you any product in place of what you order as long as the value is similar. I pointed out that fifty percent of my hamper wasn't as ordered and wasn't acceptable for the recipient and surely this wasn't acceptable. I was offered an undisclosed discount off a future order (which I declined) and was then thanked for my feedback with no other option to resolve the problem. The overall impression was that they couldn't have cared less.
In summary if you are building your own hamper with this company the products you order aren't necessarily the products you'll receive and if you complain, the customer service is non existent. I also haven't receive a refund for the missing items.
Un gran servicio
La formalidad en las fechas de entrega.
La continua información sobre la situación del pedido.
La buena presentación de la cesta solicitada.
La sencillez y claridad del manejo de la página con una amplia gama de productos.
I love the options
I love the options, 3 different containers and many options for savory, sweet and drinks which can all be selected individually.
I have previous experience where I had to choose from preselected options only and you always end up with something you don’t want.
The gift recipient was delighted and loved the gift as a whole.
Nice range of interesting produce
Nice range of interesting produce, easy to order online, very quick from order to delivery, good communications. All in all, I’d happily recommend Artisan Deli Market
The experience was exemplary
The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine and other goodies. I’m so glad I found this company as I normally send a Fortnum & Mason (who can’t hold a candle to Artisan Deli).
My annual hamper order will be placed with this company from now on.
Great customer service and first-rate…
Great customer service and first-rate quality! Verity was incredibly helpful, answering all our questions to ensure we selected the perfect hamper for the FW team. It was delivered on time and arrived beautifully presented. The team loved working their way through all the delicious treats!
Happy hamper 🤩
The hamper was a congratulations gift which the couple i sent it to loved, every item was a fave. The presentation was lovely, as was the quality of the products, delivery bang on time. Everyone’s happy 🤩
Great Experience
Great experience. Easy to order and put a hamper together. Great communication throughout as I was kept up to date with progress. Delivered on the chosen date and recipients were very pleased. Recommended.
Good selection of food
Good selection of food. It was sent as a gift and after ordering I needed to change the delivery address and ADM were helpful and flexible enough to do this. The hamper was well received too, so all in all a good experience.
The service was outstanding
The service was outstanding! Even though I ordered late online, their swift phone response made all the difference. They talked me through the available options and essentially handled everything. Grateful to the patient lady who helped me place the order.
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