Art of Where Opiniões 

58
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I am writing to express my severe dissatisfaction with this company’s shipping service and their complete disregard for their customers - mostly because its been pointed out to them the horrible shi... Ver mais

Classificada 5 em 5 estrelas

I have been working with Art of Where for several years and every year their product line and fabric selection gets better and better. They have been very patient with me and the learning curve involv... Ver mais

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Classificada 3 em 5 estrelas

Maybe I expected too much, but the production times were surprisingly long. I actually had to place my wholesale order while my samples were still being made, because waiting for them would have p... Ver mais

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Classificada 5 em 5 estrelas

AOW is one of the few POD companies to offer natural fabrics. Their cotton canvas pillow covers, cotton canvas market totes, and silk habotai scarves are of the highest quality and feel expensive. I a... Ver mais

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Informações sobre a empresa

  1. Impressão digital

Escrito pela empresa

Art of Where specializes in translating your artwork onto high quality products. Choose from our handmade printed kimonos, silk scarves, leggings, dresses, art prints, accessories and more. You can create your own store to sell your creations, buy wholesale starting at 6 items, or drop ship directly to your customers. Build your brand with our custom labels and artist cards. Create your design and let us handle the rest.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(58)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It was simple to design my pillows and…

It was simple to design my pillows and i my daughter loves that her drawings are sitting on our couch !

5 de maio de 2025
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

Thank you so much for this amazing review! We are happy to hear she loves seeing her artwork like this!

Classificada 4 em 5 estrelas

Beautiful scarves and fabrics

Beautiful scarves and fabrics. The printing quality is very good. I just wish the production and shipping process was quicker and more transparent. I lose credibility with my customers when their purchases do not arrive within the stated window, and it happens quite often. Fix that and you are golden!

1 de maio de 2025
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

Thank you so much for this positive review! We will work with our shipping services to find ways to improve the shipping options and times. We strive to provide exceptional experiences, and your feedback is motivation for us to continue doing so!

Classificada 5 em 5 estrelas

Very good quality

I always appreciated the marchandise I’ve acquired from this company. When needed customer service was very helpful.

5 de maio de 2025
Opinião espontânea
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Resposta da Art of Where

Thank you for choosing AOW and for taking the time to leave such a positive review! We appreciate it.

Classificada 5 em 5 estrelas

On-demand production that my business couldn't live without!

I ordered silk scarves and vegan leather purses to sell for my Etsy business and couldn't be happier with the results! I can double the price easily and make a good profit. I love working with Art of Where.

12 de maio de 2025
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

Thank you for consistently choosing AOW and for taking the time to leave such a positive review! We appreciate it.

Classificada 2 em 5 estrelas

Bad communication - not sure I would recommend

Their communication is terrible, items out of stock without being notified, told them we can cancel out of stock items as they will no longer be needed but they were still made printed resulting in extra costs, need to follow up several times to get a reply.
On the good side - the quality of their print and products is generally good.

31 de janeiro de 2025
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

We’re sorry to hear your experience with us was not up to standards and we take this feedback seriously. We would like the opportunity to address your specific concerns and make things right. Please feel free to contact us directly at info@artofwhere.com so we can discuss your experience further.

Classificada 1 em 5 estrelas

It's one of the worst print-on-demand I…

It's one of the worst print-on-demand I have ever worked with. I like their velveteen pillows, but the site is SLOW and the shipping takes forever.

31 de dezembro de 2023
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

We are sorry to hear that this has been your experience with us. Please feel free to reach out to us about any issues you may have with our website or concerns in regards to your orders directly at info@artofwhere.com, or call our customer service line for assistance.

Classificada 5 em 5 estrelas

Amazing detail, quality and customer service!

I have been ordering from Art of Where for over 7 years and have been extremely happy with their products and customer service. Any defects I've had have been promptly reprinted and when I've been on a time crunch for upcoming events, they have gone above and beyond to get my order to me, even if it was just a partial so I could get what I needed the most at an earlier date. I've also submitted recommendations that have been taken into consideration and implimented. We often hear from our customers at our events how amazing the detail and quality is on our products and have a high rate of returning purchases. We are proud to support a Canadian company, that lessens our footprint, and offers products worth the price! Highly recommended!

30 de setembro de 2024
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Resposta da Art of Where

Thank you so much for taking the time to leave us this wonderful review! We are so grateful to hear that you’ve had such a great experience working with us!

Classificada 1 em 5 estrelas

Good printing, horrible leggings

First I ordered a meter of swimsuit lycra, it was fantastic - printing and stretchiness was as described on the website.
Then I ordered leggings, which were described as very stretchy on the website. They are not at all stretchy, very uncomfortable, and the fabric content is not as stated on the website. I contacted Art of Where multiple times and they refused to refund or credit me, and ignored the actual issue (lack of stretch) stating that the size I ordered was shipped. I'm not sure why a company would not stand behind its product as stated on the website, thus losing a customer and getting bad reviews.
Edit: the leggings I received were the wrong fabric content, more than just a slight discrepancy. This is a manufacturer defect and should have been refunded, replaced, or credited by Art of Where, without having to get my credit card company involved.

10 de agosto de 2024
Opinião espontânea
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Resposta da Art of Where

We are truly sorry that this was your experience with us. The content of our fabric is as stated on our website, however we thank you for pointing out that there is a slight discrepancy between the information stated on our website and on our content label. Our team is working on having this corrected as soon as possible. We are sorry that you feel our yoga leggings are not stretchy enough. We do stand by our product as we sell thousands of pairs a year and our customers are very satisfied with them.

Classificada 1 em 5 estrelas

Dog poop experience after 4 years with them.

They were just ok when I started using them four years ago. Now they're terrible. It takes 2+ weeks for them to ship orders making for very unhappy customers. When you speak to them on the phone, they're extremely abrasive and clearly don't care. I'm not sure what's happened to them, because their quality used to be great. But boy have they fallen. We'll be pulling out two of our businesses and finding another drop shipper.

13 de agosto de 2024
Opinião espontânea
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Resposta da Art of Where

We’re sorry to hear your experience with us was not up to standards and we take this feedback seriously. We would like the opportunity to address your specific concerns and make things right. Please feel free to contact us directly at info@artofwhere.com so we can discuss your experience further.

Classificada 5 em 5 estrelas

10 Years of Great Service & Quality Products

I've worked with Art of Where since before Covid. 99% of the time the quality is superior. The 1% of time where something didn't go right, they fixed immediately. I've received outstanding customer service and a recent large order they went above and beyond in production so I would receive it in time for a trunk show. They've even been gracious when I've voiced frustration or concerns.

18 de junho de 2024
Opinião espontânea
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Resposta da Art of Where

Thank you so much for this amazing review, we are always happy to help!

Classificada 1 em 5 estrelas

I am a new customer

I am a new customer. The designer does not work. It freezes all the time, not allowing me to go to the next option. I have contacted their customer service, and now they are asking me to replicate the problem. But how can I replicate the freezing? I logged in this afternoon (around 3 pm, and now I am experiencing a new problem. The image does not duplicate in the designer. I changed browsers and tried again, but no change. Something is seriously wrong with their application.

15 de junho de 2024
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

We are sorry to hear your experience with our Design Lab was not the best. We can see that you were having issues with the “Template not covered” warning from our Design Lab that is in place to make sure the product you are designing gets printed correctly. Our priority is always to make sure your experience with us is as smooth as possible and we regret that we failed to provide the help you needed. Please feel free to call our customer service team so we might try to help you further or email us at info@artofwhere.com.

Classificada 5 em 5 estrelas

Great work from Art of Where

I have had several items produced with this shop, which I sell online. I don't use the drop-ship option because I also sell in a retail space. Their journals are amazing, the silk scarves are lovely, and I am eagerly waiting on my first shipment of zipper bags! It takes some time, so patience is important, but I have never been disappointed with my order.

13 de junho de 2024
Opinião espontânea
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Resposta da Art of Where

We thank you for this amazing review! We are glad to hear you enjoy our products.

Classificada 1 em 5 estrelas

This used to be an awesome print shop…

This used to be an awesome print shop then they started cutting corners like not printing a prime layer when doing t-shirts. Their sizes run small so make sure you order a size or 2 up.

Their colours are off, along with their attention to detail.

This used to be my favourite printshop to work with, expensive but worth it. Now they're just expensive.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I am an artist that’s worked with Art…

I am an artist that has worked with Art of Where for many years. The products that they produce along with the art printing is of excellent quality. The colors are always on point, and I get many compliments from my customers. Also customer service is always responsive, and on time. I recommend this company.

13 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service!

I can't speak highly enough about Art of Where's customer service! I had difficulty with my Squarespace connections and their team was patiently worked with me over the course of a few days to ensure I could regain access to my account.

10 de abril de 2024
Opinião espontânea
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Resposta da Art of Where

Thank you so much for this amazing review! We are always happy to help.

Classificada 5 em 5 estrelas

Love their products AND their people!

Love their products! As an artist, I recently had an event that I needed to expedite an order for that I had already placed. I worked with Paige who expedited the production and worked to get me a DHL priority option upgrade which I was happy to pay for (not much more). My order arrived ahead of schedule, thank you so much!!

19 de março de 2024
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

Thank you for this amazing review! We are thrilled to hear you had great experience working with us.

Classificada 5 em 5 estrelas

Great partnership

"I print my scarves and bags using the services of "Art of Where". I am always amazed by the quality and the vibrant colors they produce. Their customer service is exceptional, they respond promptly to queries and are always helpful. I am delighted to have found and worked with their team."

13 de março de 2024
Opinião espontânea
logótipo da Art of Where

Resposta da Art of Where

Thank you so much for this positive review! We strive to provide exceptional experiences, and your feedback is motivation for us to continue doing so!

Classificada 5 em 5 estrelas

First orders

My new online shop is running and I got the first products delivered to my customers. It was a steep learning curve so far, but AoW was on my side. Helpful, professional, correct. The quality of the products is very good. I look forward to a long lasting business relationship with AoW. 5 stars from me

2 de março de 2024
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Resposta da Art of Where

We are so grateful that you took the time to leave us a 5-star review. Thank you!

Classificada 5 em 5 estrelas

Art of Where for my Canadian Manufacturing

I use Art of Where for the Canadian manufacturing of my products on Etsy and the local art/craft shows I attend.
The help desk has been incredibly helpful and the quality of products they produce has been amazing.
It took me years to find them and they make my print on demand business run smoothly and effectively.
Whatever problems that may come up, they have been able to help me and fix any issues I have.

29 de fevereiro de 2024
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Resposta da Art of Where

Your continued support and the kind words you’ve shared in this five-star review mean the world to us! We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback.

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