I am writing to express my severe dissatisfaction with this company’s shipping service and their complete disregard for their customers - mostly because its been pointed out to them the horrible shi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have been working with Art of Where for several years and every year their product line and fabric selection gets better and better. They have been very patient with me and the learning curve involv... Ver mais
A empresa respondeu
Maybe I expected too much, but the production times were surprisingly long. I actually had to place my wholesale order while my samples were still being made, because waiting for them would have p... Ver mais
A empresa respondeu
AOW is one of the few POD companies to offer natural fabrics. Their cotton canvas pillow covers, cotton canvas market totes, and silk habotai scarves are of the highest quality and feel expensive. I a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Art of Where specializes in translating your artwork onto high quality products. Choose from our handmade printed kimonos, silk scarves, leggings, dresses, art prints, accessories and more. You can create your own store to sell your creations, buy wholesale starting at 6 items, or drop ship directly to your customers. Build your brand with our custom labels and artist cards. Create your design and let us handle the rest.
Informações de contacto
5534 Rue Ferrier, H4P 1M2, Mont Royal, Canadá
- 514-876-9666
- info@artofwhere.com
- artofwhere.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was simple to design my pillows and…
It was simple to design my pillows and i my daughter loves that her drawings are sitting on our couch !

Resposta da Art of Where
Beautiful scarves and fabrics
Beautiful scarves and fabrics. The printing quality is very good. I just wish the production and shipping process was quicker and more transparent. I lose credibility with my customers when their purchases do not arrive within the stated window, and it happens quite often. Fix that and you are golden!

Resposta da Art of Where
Very good quality
I always appreciated the marchandise I’ve acquired from this company. When needed customer service was very helpful.

Resposta da Art of Where
On-demand production that my business couldn't live without!
I ordered silk scarves and vegan leather purses to sell for my Etsy business and couldn't be happier with the results! I can double the price easily and make a good profit. I love working with Art of Where.

Resposta da Art of Where
Bad communication - not sure I would recommend
Their communication is terrible, items out of stock without being notified, told them we can cancel out of stock items as they will no longer be needed but they were still made printed resulting in extra costs, need to follow up several times to get a reply.
On the good side - the quality of their print and products is generally good.

Resposta da Art of Where
It's one of the worst print-on-demand I…
It's one of the worst print-on-demand I have ever worked with. I like their velveteen pillows, but the site is SLOW and the shipping takes forever.

Resposta da Art of Where
Amazing detail, quality and customer service!
I have been ordering from Art of Where for over 7 years and have been extremely happy with their products and customer service. Any defects I've had have been promptly reprinted and when I've been on a time crunch for upcoming events, they have gone above and beyond to get my order to me, even if it was just a partial so I could get what I needed the most at an earlier date. I've also submitted recommendations that have been taken into consideration and implimented. We often hear from our customers at our events how amazing the detail and quality is on our products and have a high rate of returning purchases. We are proud to support a Canadian company, that lessens our footprint, and offers products worth the price! Highly recommended!

Resposta da Art of Where
Good printing, horrible leggings
First I ordered a meter of swimsuit lycra, it was fantastic - printing and stretchiness was as described on the website.
Then I ordered leggings, which were described as very stretchy on the website. They are not at all stretchy, very uncomfortable, and the fabric content is not as stated on the website. I contacted Art of Where multiple times and they refused to refund or credit me, and ignored the actual issue (lack of stretch) stating that the size I ordered was shipped. I'm not sure why a company would not stand behind its product as stated on the website, thus losing a customer and getting bad reviews.
Edit: the leggings I received were the wrong fabric content, more than just a slight discrepancy. This is a manufacturer defect and should have been refunded, replaced, or credited by Art of Where, without having to get my credit card company involved.

Resposta da Art of Where
Dog poop experience after 4 years with them.
They were just ok when I started using them four years ago. Now they're terrible. It takes 2+ weeks for them to ship orders making for very unhappy customers. When you speak to them on the phone, they're extremely abrasive and clearly don't care. I'm not sure what's happened to them, because their quality used to be great. But boy have they fallen. We'll be pulling out two of our businesses and finding another drop shipper.

Resposta da Art of Where
10 Years of Great Service & Quality Products
I've worked with Art of Where since before Covid. 99% of the time the quality is superior. The 1% of time where something didn't go right, they fixed immediately. I've received outstanding customer service and a recent large order they went above and beyond in production so I would receive it in time for a trunk show. They've even been gracious when I've voiced frustration or concerns.

Resposta da Art of Where
I am a new customer
I am a new customer. The designer does not work. It freezes all the time, not allowing me to go to the next option. I have contacted their customer service, and now they are asking me to replicate the problem. But how can I replicate the freezing? I logged in this afternoon (around 3 pm, and now I am experiencing a new problem. The image does not duplicate in the designer. I changed browsers and tried again, but no change. Something is seriously wrong with their application.

Resposta da Art of Where
Great work from Art of Where
I have had several items produced with this shop, which I sell online. I don't use the drop-ship option because I also sell in a retail space. Their journals are amazing, the silk scarves are lovely, and I am eagerly waiting on my first shipment of zipper bags! It takes some time, so patience is important, but I have never been disappointed with my order.

Resposta da Art of Where
Over 3 weeks shipping for a print…
Over 3 weeks shipping for a print within Canada
This used to be an awesome print shop…
This used to be an awesome print shop then they started cutting corners like not printing a prime layer when doing t-shirts. Their sizes run small so make sure you order a size or 2 up.
Their colours are off, along with their attention to detail.
This used to be my favourite printshop to work with, expensive but worth it. Now they're just expensive.
I am an artist that’s worked with Art…
I am an artist that has worked with Art of Where for many years. The products that they produce along with the art printing is of excellent quality. The colors are always on point, and I get many compliments from my customers. Also customer service is always responsive, and on time. I recommend this company.
Fantastic customer service!
I can't speak highly enough about Art of Where's customer service! I had difficulty with my Squarespace connections and their team was patiently worked with me over the course of a few days to ensure I could regain access to my account.

Resposta da Art of Where
Love their products AND their people!
Love their products! As an artist, I recently had an event that I needed to expedite an order for that I had already placed. I worked with Paige who expedited the production and worked to get me a DHL priority option upgrade which I was happy to pay for (not much more). My order arrived ahead of schedule, thank you so much!!

Resposta da Art of Where
Great partnership
"I print my scarves and bags using the services of "Art of Where". I am always amazed by the quality and the vibrant colors they produce. Their customer service is exceptional, they respond promptly to queries and are always helpful. I am delighted to have found and worked with their team."

Resposta da Art of Where
First orders
My new online shop is running and I got the first products delivered to my customers. It was a steep learning curve so far, but AoW was on my side. Helpful, professional, correct. The quality of the products is very good. I look forward to a long lasting business relationship with AoW. 5 stars from me

Resposta da Art of Where
Art of Where for my Canadian Manufacturing
I use Art of Where for the Canadian manufacturing of my products on Etsy and the local art/craft shows I attend.
The help desk has been incredibly helpful and the quality of products they produce has been amazing.
It took me years to find them and they make my print on demand business run smoothly and effectively.
Whatever problems that may come up, they have been able to help me and fix any issues I have.

Resposta da Art of Where
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







