Ashley Neal Driving Instruction Ltd Opiniões 

413
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've just passed my test first time with Ashley Neal Driving. I only had 2 minors ! I found automatic lessons really easy to find with them as opposed to waiting weeks or even months before a star... Ver mais

Classificada 5 em 5 estrelas

I am due to give my driving test but just wanted to give a thumbs up here for Dave my driving instructor. He has always been very supportive and accommodating. I have heard of stories were driving ins... Ver mais

Classificada 5 em 5 estrelas

Passed this morning after fantastic lessons from Paul who couldn't have been more patient and put up with my nerves and worrying. Settled me down and always knew when to chat to keep things moving or... Ver mais

Classificada 5 em 5 estrelas

Passed my driving test first time today with 3 small minors. Had Chris an instructor from Ashley neil’s driving school. Very helpful and always reassured you when your were doing your lessons, your do... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Escola auto

Informação fornecida por diversas fontes externas

Driving Lessons in Liverpool and throughout Merseyside.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

413 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

Todas as opiniões

(413)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Passed yesterday with Eddie

Cannot speak highly enough of this driving school and my instructor Eddie. Was so nervous on my very first lesson, but just a few lessons in I had the confidence to buy my own car. Eddie was fantastic with me from start to finish, gave me all the skills and knowledge I needed to pass. More important, gave me the confidence to get through the test and I started to enjoy driving. Thank you so much Eddie!

19 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

My son & daughter are both with Ashley…

My son & daughter are both with Ashley Neal and we’re allocated a driving instructor local to our area, they both have their tests coming up in a couple of weeks, and their instructor has decided to take a couple of months break, my daughter contacted the office to be told they cannot fit them in with anyone else, what a horrid disgusting firm to have two young people now panicking as they have no instructor.

Maybe Ashley wants to get himself off YouTube and hire some reliable instructors or better still take on the lessons this idiot who needs a break has let down.

Avoid like the plague, unreliable and need to realise it is word of mouth which keeps your business going.

12 de janeiro de 2022
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Hi Lesley.

Due to data protection I cannot discuss any details of the situation with your children's lessons as they are both grown adults.
Neither of them have made any complaint to either The Instructor, or my driving school so there is nothing further I'm willing to do at this stage.
As I’m sure you know The Instructor has found your daughter another driving instructor who I am more than happy to personally recommend.
I would also like to take this opportunity to refer you to my Driving School’s terms and conditions https://www.ashleyneal.com/terms-conditions/
I will still endeavour to place your son with an instructor even though he is not one of our pupils as he went to the instructor directly.
I would also like to remind you that your “children” can both rearrange their tests for a later date if they feel they are not ready, which maybe a strong possibility knowing the frequency of their lessons.

Regards,

Ashley

Classificada 5 em 5 estrelas

I passed today with Donna

I passed today with Donna, I couldn’t of asked for a better driving instructor I wouldn’t of been able to do it without her. She makes you feel really comfortable, explains everything in detail so you have full understanding and goes above and beyond to help you. I couldn’t recommend her enough!

11 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Passed first time with my instructor…

Passed first time with my instructor Dan, couldn’t be more pleased with myself but it wouldn’t of been possible without him, really couldn’t recommend anyone better, made me feel really comfortable in my lessons and explains everything in great detail, very friendly person and always arrived on time for the lessons. Highly recommend!!

5 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Passed a couple days ago with Paul

Passed a couple days ago with Paul. Best feeling ever. Made the lessons so easy and broke everything down perfectly t, couldn’t have asked for a better instructor, got it on my second try and after the first one he said not to take more as there was nothing he could teach me and I got unlucky on the day, not like lots of instructors out there who string you on and keep you for longer so they can get more money out of you, cheers Paul!!

19 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I passed today with Donna 😊 she is the…

I passed today with Donna 😊 she is the best and I can’t recommend her enough. My sister is actually starting lessons with her now too! I started in august with no confidence that I would ever drive and she has been so patient and kind with me. She would never make me feel stupid for asking stupid questions or getting things wrong. I will miss seeing her each week. Thanks for everything! x

9 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Can't thank Eddie enough!

Can't thank Eddie enough!! Passed today at the widnes test centre first time and it was all thanks to Eddie for being so patient and helpful on our lessons genuinely can't recommend him enough! genuinely gutted our weekly lessons are now over! Credit to the company.

23 de novembro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Great job Amy! Thanks for Eddie’s review

Classificada 1 em 5 estrelas

I took lessons from the instructor of…

I took lessons from the instructor of this company who had no patience to teach. He was shouting at me and making me so nervous while driving. The company doesn’t seems to believe the learners that instructor behaviour is wrong against the learners instead send you the link of video which says why learners shout. I explained them shouting is okay at one point but not constant that makes you freeze on the road but they have nothing to do with how as a customer we feel. I am so unhappy that first the instructor made me feel that way and I learnt nothing and secondly when asked helped from the company they haven’t help either. Worst experience. I would recommend not to pay for your 10 lessons at first but try if you like the instructor because you will have your own conversation with instruction regarding your routine and cancel the lessons but if you decide on the middle that you don’t want to carry taking lessons due to their behaviour they will charge for your cancelled lesson too and then they will remind you about company policies and rules also company will not support you at all because I have lost money and had experience so sharing to protect whoever reading my comment .

8 de novembro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Hi again Reetu.
As I have explained to you on a number of emails and on the post on Facebook you wrote, you have received the correct amount for your refund. You have admitted to cancelling one of your lessons late notice which you have been charged for. You paid for a block of 10 lessons but have decided against continuing with them therefore you have been refunded on a pro rata basis for the lessons you have had. I have advised you to get in contact with trading standards if you are unhappy with this refund but instead you decide to write yet another post on social media because you are disgruntled. I also advised you to look up one of my videos on YouTube that is titled “Have you got a shouty instructor” which may help you understand why sometimes instructors have to raise their voice. It's also interesting that you advise other people to not pre-pay for 10 lessons initially but to try the instructor first as this is exactly what you did. You had one lesson at the start and then prepaid for your block of 10 lessons. I wish you all the very best with your further driving.
Kind regards,
Ashley.

Classificada 5 em 5 estrelas

Best driving school in Liverpool

I passed my test first time today with Ashley Neal Driving school. Thank you so much to Chris, you have been amazing, you calmed me down and kept me laughing even today. Best driving instructor there is :)

2 de novembro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Amazing job Megan 👏 I’m glad Chris was able to help in calming you down and kept you smiling 👍🏼

Classificada 5 em 5 estrelas

The best to learn with!

The best to learn with!! thanks to my instructor Paul Hooper for getting me through my test, highly recommended this learning school.

25 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Congratulations Amy! Well done Paul! Great teamwork!

Classificada 5 em 5 estrelas

Highly recommend - Eddie is a fantastic instructor

Would recommend to anyone learning to drive. I was extremely nervous and reluctant to learn to drive for a long time. I started lessons in July with no prior experience at all and passed in October which is something I never would’ve imagined. Eddie was an excellent instructor who was patient and extremely helpful and accommodating, and helped me become a confident and competent driver. Thank you so much!

25 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Amazing job Emily! Thanks a lot for recommending Eddie from our driving school.

Classificada 5 em 5 estrelas

Fantastic

Would highly recommend to anyone. My driving instructor Donna was brilliant 👍🏼

22 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Thanks a lot Tom, I agree Donna is brilliant! Keep safe.

Classificada 5 em 5 estrelas

Today I passed my test with Ashley Neal…

Today I passed my test with Ashley Neal Driving School. My instructor was Uli and I highly recommend this school. She helped me to pass and be a confident driver, she also helped me with my English

22 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Great result Nawaf! Great work Uli!

Classificada 5 em 5 estrelas

i had a first time pass with eddie…

i had a first time pass with eddie today in widnes. couldn’t recommend more!

20 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Amazing first time pass Liv! Another happy customer from Eddie!

Classificada 5 em 5 estrelas

Great school!

I drove with Tenny in 2019 when i was a student, just wanted to say he taught me everything i know and really built my confidence driving! I was such a nervous driver before starting with him and he really made my whole experience behind the wheel better! After waiting out the pandemic i finally passed today with 2 minors back in my hometown! Really couldn’t have done it without Tenny’s great lessons pre-covid! Hope this message reaches him! I 100% recommend Ashley Neal to any Liverpool learners!

17 de outubro de 2021
Opinião espontânea
logótipo da Ashley Neal Driving Instruction Ltd

Resposta da Ashley Neal Driving Instruction Ltd

Thank you so much Rebecca. Congratulations 👏

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