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Classificada 5 em 5 estrelas

Impeccable customer service from the AGO team! I needed to amend my order and that was completed promptly without any hassle. The next day delivery was smooth and I was kept updated throughout the who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First experience with AGO was fantastic. Making order online was easy with large range for items that you will usually find at any Asian grocers. Items arrived properly packaged with protection for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery is always prompt, great service and excellent communication. If and when there is an issue, they resolve it quickly and are always easy to communicate with. David, particularly, goes above an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de entrega de alimentos ao domicílio

Escrito pela empresa

Being proud Asian Australians, we happily shoulder the responsibility of bridging our two cultures by bringing the unique flavours of Asia into Australian homes. With over 3000 products to choose from (many of which can only be found in Asia), you’ll be able to choose a dish which showcases the fresh, bold and comforting flavours of our cuisine with friends and family in no time. We believe that your money and time should be well spent with loved ones, so we strive to offer the lowest prices, best products and an easy shopping experience without any stress. Asian Grocer Online is a labour of love, starting with our family and ending with yours.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(161)

1 opinião nos últimos 12 meses

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Classificada 4 em 5 estrelas

I was able to get a great price for…

I was able to get a great price for good products in bulk. Though the delivery driver let me know, the salt had a hole in it and I'm not sure if any came out. The delivery areas are also very limited and I had to drive to a family members house out west to pick it up.

20 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Hi Paige,

Thank you for taking the time to leave us a review! We appreciate your kind words and also the constructive feedback. We take all feedback seriously and strive to provide the best possible service to our customers. Please feel free to contact us directly should any future issues occur and we will strive to come up with a resolution.

Best regards,
AGO Team

Classificada 5 em 5 estrelas

We are really impressed by AGO's very friendly customer service

We are really impressed by AGO's very friendly and prompt customer service. We also find AGO as a very reliable online grocery supplier, with prompt and on-time delivery. Fresh produce and pantry goods delivered are as advertised in the online catalog which by the way is impressively comprehensive and easy to use.

26 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Hi Anthony,

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.

Best regards,
AGO Team

Classificada 5 em 5 estrelas

Good service and fast delivery

I have been searching for these biscuits/crackers for a while and finally found them.
Great price, reliable and cheap delivery service.
I am impressed thanx
Definitely will purchase from again.

21 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Hi Sylvia,

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.

Best regards,
AGO Team

Classificada 4 em 5 estrelas

On time

On time, reliable, good communication, solid and consistent service. Products esp veggies exceptionally fresh. One star less due to meat delivery I suggest to be put in an insulated bag to keep it fresh.

28 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Hi Beth,

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words. We take all feedback seriously and strive to provide the best possible service to our customers. We will discuss the meat process with our team.

Best regards,
AGO Team

Classificada 5 em 5 estrelas

I have always got my deliveries before…

I have always got my deliveries before time and no issues with my order.

25 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Hi Rangana,

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us and we appreciate your kind words.

Best regards,
AGO Team

Classificada 5 em 5 estrelas

Fast and Fresh Great range

Fast, fresh and well packed

24 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you! Glad you enjoyed our fast, fresh, and well-packed service. We appreciate your positive feedback!


Classificada 5 em 5 estrelas

The driver made sure he left it at the…

The driver made sure he left it at the right door and confirming with me by giving me a call.

25 de outubro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you! We're pleased to hear our driver ensured a smooth delivery and confirmed with you. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

good range of products and well priced

good range of products and well priced. most of the time, most of the items i want are in stock. delivery is quick and easy and food arrives in good condition.

20 de setembro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you! Delighted to hear you appreciate our range, prices, and quick delivery. Your satisfaction is our priority. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Brilliant

Always on time, very polite delivery people, by far the best quality produce for the best prices.

26 de setembro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

We're thrilled to hear that you're enjoying our service and products! Thanks for the glowing review and for choosing us. We appreciate your support!

Classificada 3 em 5 estrelas

Two items you can click and it says…

Two items you can click and it says added to cart but whne you check the cart its not showing.. that needs to be fixed to give best customer experience.

Beifang beef and beifamg pork

6 de setembro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you for bringing this to our attention. We're working on resolving the issue to improve your shopping experience. We appreciate your feedback!

Classificada 5 em 5 estrelas

Easy transaction from start to…

Easy transaction from start to delivery. Goods are delivered promptly.
Thanks again.
Suugestion, If you can add more Filipino goods in your inventory, that would be great..then it will certainly be a 1 stop shop for me.. :)

14 de agosto de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you for the positive feedback! We're glad your experience was smooth. Appreciate the suggestion—we'll consider adding more Filipino goods. Thanks for choosing us!


Classificada 5 em 5 estrelas

Outstanding shop

Great product range, delivery is superb and excellent price

25 de agosto de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you for your kind words! Delighted you love our extensive product range, superb delivery service, and excellent prices. We appreciate your support!

Classificada 5 em 5 estrelas

A great discovery

I like how the website is easy to navigate. I like the use of icons for the product categories; the individual tick boxes for denoting allowing substitutions; how I can compile a favourites list; how I can get inspo for meals in their recipes section (and auto add ingredients to my cart) and; how I can opt for eco friendly packaging.

It would help me if there was a clear, large over-riding ‘X’ to exit/close the drop down list of my cart items as I seem to click X to accidentally remove cart items instead of exiting my cart.

I really appreciate the next day delivery option available as I see this feature as part of the convenience of online shopping.

I love the variety of items on offer, esp Asian specialty ingredients like nam seasoning, cha lua, kbbq meats, Vietnamese mint, fresh pandan leaves, fresh rice noodles, tofu chips and more. I also love the range of options within each product (like the number of options available for fish sauce and rice). The more items the better! Would love to see even more fresh veg and Korean/Japanese products.

Would love a guide on storing the fresh meat, its best before date and whether it is fresh or frozen.

Option to leave with authority is critical for me as there’s a lot of stress if I’m told my order cannot be left unattended.

The ability to track my estimated delivery arrival is GOLD. It allows me to use my time more efficiently and arrange for items to be put away quickly after they are delivered. Big delivery windows with no order tracking is a big deterrent when it comes to online shopping for me.

The team members I have interacted with behind this business have always been very helpful and sincere in their service, from ordering to invoicing and on-site delivery.

31 de agosto de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

Thank you so much for your detailed feedback and kind words! We're thrilled to hear that you're enjoying our website features and variety of products. Your suggestions are invaluable, and we'll certainly work on improving the user experience. We appreciate your support and look forward to serving you again soon!

Classificada 5 em 5 estrelas

Best online asian grocery delivery in Sydney

A wide range of asian products, prompt delivery, eco friendly packaging.

I used them during the pandemic and have ordered from them ever since

3 de setembro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

We're incredibly grateful for your kind words and loyalty! It's been a pleasure serving you with our wide selection, fast delivery, and eco-friendly packaging. Thank you for your ongoing support!

Classificada 5 em 5 estrelas

A reliable company with good service

A reliable company with good service. The delivery of my groceries is always ON TIME.
Thank you.

1 de setembro de 2022
logótipo da Asian Grocer Online

Resposta da Asian Grocer Online

We're thrilled to hear that your grocery deliveries are always on time. Your satisfaction is our top priority, and we look forward to continuing to serve you!

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