Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have never seen a platform that does not have an option to permanently delete your account. I had to contact their customer support since there is no such account setting that would ini... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Incredibly structured process from the start and an easy to use platform . The teachers provided were suited to my needs and competent. My mentors were always there to help with anything I might need... Ver mais

Classificada 5 em 5 estrelas

Filo is a best place to work interms of salary, clear guidelines, informed rules and respectful environment. The team is very supportive especially during class hours, so we can run a smooth, hastle f... Ver mais

Classificada 5 em 5 estrelas

Nice Experience. Filo is very helpful to the students, all the features like instant tutor help and ai support works very well I would recommend every student to atleast try it once.

Informações sobre a empresa

  1. Serviço de aulas particulares

Escrito pela empresa

Filo is the world's only instant tutoring platform that connects you to a live tutor in just 60 seconds, 24X7 - yes even at 4 a.m. on a Sunday. So whenever you get stuck while studying, you can simply speed dial to a tutor for a one-to-one interactive video session. More than 3.5 million students across 15 different countries trust Filo everyday, from preparing for the toughest exams to improving their grades in school exams. With over 60,000+ expert tutors, Filo is the largest community of tutors in the world.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nice Experience

Nice Experience. Filo is very helpful to the students, all the features like instant tutor help and ai support works very well I would recommend every student to atleast try it once.

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Filo refuses to delete my account

I have never seen a platform that does not have an option to permanently delete your account.

I had to contact their customer support since there is no such account setting that would initiate the closure of your account.

Now this is where it gets interesting.
According to them "we are required to retain certain information for auditing purposes." While this may be true to a limited extent, under Art. 17 GDPR, I have the "right to erasure," which does not equal to simply setting my account to "private," something that has not happened to this day.

However, Art. 17 GDPR clearly sets out that a platform cannot refuse the deletion of personal data.

Keep this in mind before signing up!

If my account is not permanently deleted, I shall be forced to consider formal legal action.

24 de março de 2026
Opinião espontânea
logótipo da Filo

Resposta da Filo

Hello Vencel Wutka,

Thank you for your feedback. We take data privacy and GDPR compliance very seriously. To clarify, we offer users two distinct paths: making a profile 'Private' (limited to internal Filo members) or a full 'Removal' from our web platform.

Following your request, we can confirm that your profile has been permanently removed from our web database. We apologize for any misunderstanding during the support process, as our goal is always to provide the specific level of privacy our candidates prefer. We wish you the best in your future endeavors.

Classificada 5 em 5 estrelas

Experience with filo

Incredibly structured process from the start and an easy to use platform . The teachers provided were suited to my needs and competent. My mentors were always there to help with anything I might need . Filo helped me alot in my boards preparation

12 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Filo doesn’t provide quality that it…

Filo doesn’t provide quality that it promises.Teacher don’t give slots and it needs constant follow up and when asked for refund they simply denied saying that they don’t have refund policy.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Filo

Resposta da Filo

Hello Manjari,

Thank you for your feedback. We have conducted a thorough investigation into your concerns and would like to provide clarity regarding your journey with Filo.

History of Satisfaction: Your journey with us began in September '25 with a single subject. It was only after you were satisfied with the quality of those initial classes that you requested to add additional subjects to the student's curriculum. Our records show a consistent and successful attendance of classes for over six months following this expansion.

Proactive Scheduling: Our team has always been ready to support the student’s learning. In response to your specific requests, we arranged extra classes tailored to your ask, though you ultimately declined to attend them.

Refund Policy: Our "No Refund" policy is pre-communicated and is always available for review on our website at askfilo.com/cancellation-and-refund.
Our moderators are also available to clarify these terms before any purchase.

Current Status: Your classes remain active and available. Had there been a failure in our teaching quality or a lack of available resources on our end, we would have certainly addressed the matter differently., but as the sessions were provided and remain accessible, we encourage the student to resume their learning.

We remain committed to the student's academic success. If you wish to deep dive further into this matter, please reach out directly to nishit.gupta@askfilo.com.

Happy to help,

The Filo Team

Classificada 5 em 5 estrelas

Filo is best plateform to provide best…teaching plateform for student and also provide earning plateform for tutors .

Filo is best plateform to provide best education by selected or enthuistic energetic teachers where it gave me opportunity to give my best and I am doing my best for student and also I earn from this plateform. All members of filo are very supportive and carefully helped in every aspects.my experience is well in this plateform.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Filo

Resposta da Filo

Hi Abhay,

This made our day!

We truly appreciate the positive feedback and love having you in the Filo family.

It’s wonderful to know you’ve had such a great experience since the time you have joined us.

Thank you for your commitment to our students and for being a valued member of the team!

Team Filo

Classificada 5 em 5 estrelas

I have been teaching at filo since july…

I have been teaching at filo since july last year, experience always been great

21 de fevereiro de 2026
Opinião espontânea
logótipo da Filo

Resposta da Filo

Hi Aakash,

This made our day!

We truly appreciate the positive feedback and love having you in the Filo family.

It’s wonderful to know you’ve had such a great experience since joining us last July—thank you for your commitment to our students and for being a valued member of the team!

Team Filo

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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