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STAMP is the Tax Free platform that lets merchants in Spain and Italy apply VAT exemption to international tourists at the exact moment of purchase; the tax is never paid in the first place, with no paper forms, no airport queues, and no waiting. The tourist buys without VAT included from the very start, giving the merchant a decisive selling point over the traditional model, where the customer pays the full tax and only recovers part of it (minus a commission) weeks later. We work with fashion and luxury boutiques, multi-store retailers, and premium independent shops in Barcelona, Madrid, Milan, Florence, Rome, and Venice. Beyond Tax Free, we offer the Chinese Growth Suite: our solution for activating Chinese tourist spending through WeChat and Alipay payments, Xiaohongshu (Little Red Book) marketing, KOL campaigns, and DouYin presence; the channels where Chinese consumers decide what to buy and where. Our platform combines proprietary technology, real behavioral data, and hands-on experience in Spanish and Italian retail. We're not a generic agency: we're the team that solves Tax Free at checkout and connects your brand with the international consumer who spends the most per transaction. If your business wants to stop losing sales to a slow, outdated Tax Free process, STAMP is the platform that fixes it.
Espanha
4,1
6 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Ottimo servizio clienti, il processo di registrazione è stato rapido e semplice. Inoltre lo sconto dell'IVA è stato superiore alle mie aspettative. Non posso che raccomandarlo!
I work at a local art gallery in Chamberí, Madrid, and I’m currently using Stamp as a merchant.
What I like most is that it feels like they are actually thinking about loca retailers and our customers. In a small shop, the relationship with customers is really important to me. I want people to feel that they are getting something of value when they buy from us.
Being able to offer customers a discount without having to take that cost out of my own margin is really helpful, especially now when everything is getting more expensive for everybody.
I also think the idea behind the Stamp makes a lot of sense. From the customer side, I do think there needs to be more clarity about how much they are actually going to get back. It makes no sense that my customers don't know how much they'll get back until they do their refunds, and that it then turns out to be less than half of what they expected. That is why never paying for it it's just genius to me.
I see every day how much customers appreciate a good deal, especially in a small independent shop. So for me, anything that benefits my customers while still making sense for us is worth exploring.
I’m happy to be part of it and I really like seeing more attention being given to independent retail and the customer experience.
Honestly, the Stamp's tax free experience was quite easy and much cheaper than I thought! I'm very pleased with the services.
What I liked most about the service is that I didn't have to wait for a refund. The VAT was deducted at the time of purchase! Awesome!
I used STAMP while buying in a shop abroad and their real tax free solution worked good.
I think they are the only real tax free provider, the rest are tax refund. Good customer service and support and good experience overall.
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