I’ve used ask the answer for several years but have had to be been specific about which psychics I contact as they’re not all the same. My experience is mixed: Some truly have a gift and have predicte... Ver mais
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I’ve used this web site a few times I recently had a reading with Ali she had 5/5 reviews …. My reading was really so wrong I’m not sure how she had such amazing reviews I do know as ATA make sure on... Ver mais
Informações sobre a empresa
Escrito pela empresa
Looking for real spiritual insight, clarity, and peace of mind? At Ask The Answer, we connect you with experienced, trusted psychic readers offering powerful guidance through phone, instant message, and email readings anytime you need it. If you're seeking answers about love, relationships, career, family, or simply navigating life's changes, our gifted readers are here 24/7 to help you tune into your inner wisdom and the energy around you. We’re not just a psychic service - we’re a spiritual family. Our community is filled with heart, healing, and higher wisdom. With over 20 years of experience, we’ve helped thousands find clarity and confidence through compassionate readings. Join the Purple Hearts Club and get even more from your experience: loyalty benefits, exclusive reader insights, free minutes, and priority access to your favourite readers. Visit our website to find the reader that feels right for you and take the next step toward the answers your soul is searching for. You don’t have to face life’s questions alone. Ask. The Answer will come.
Informações de contacto
Communications House, Station Court, CB22 5NE, Cambridge, Reino Unido
- 0333 030 2098
- help@asktheanswer.com
- asktheanswer.com
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56 opiniões
Respondeu a 85% das suas opiniões negativas
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Terrible service
I was charged for £39.95 for call didn’t happen and tried getting a refund.. woman was rude and unhelpful and basically tried make out I was lying after all money I have spent on this company.. DO NOT use this as you are can get charged full amount even if you don’t get a reading!
22 de novembro de 2022
Opinião espontânea
Resposta da Ask The Answer
Dear Lindsay,
Thank you for sharing your experience with us. I’m really sorry that the authorisation happened, as you were only on the line for a few seconds your card was authorised but not charged, like when you go to a hotel. This means the funds were set aside for us to use, but were not taken as you didn’t have a successful call.
Our computer sends an electronic message to your banks computer and asks if there’s enough funds on the card. Your bank sends us a message with confirmation that they will set the money aside for us (authorisation), so we go ahead and try to put the call through. If the call fails for any reason, you haven’t paid for the call but the funds are still pending.
Authorisations are lifted by your bank and can take between 3-5 bank workings days or even longer. Each bank is different. The ‘debit’ can either disappear or a ‘credit’ will show on your account. It will be showing as ‘pending’ on your account. As soon as your call failed to connect we confirmed to your bank that we will not be completing the transaction.
Once again, I apologise for the inconvenience caused. If you still require further assistance please email help@asktheanswer.com.
Warm regards,
Ask The Answer
These is a reap off..i have made 3…
These is a reap off..i have made 3 calls today to 3 diff readers they say hello and then cut of call..i have money deducted from my account for the full call..dont your readers know the moment they answer we are billed...i have sent a complaina nd this time i have taken pics of my call, mints of call and bank statemnt deduction becoz i have had tese trouble many times just with some readers and dont get my full minutes or refund..these time i want my full money..so readers are cutting calls n they get full bill??
26 de novembro de 2022
Opinião espontânea
Resposta da Ask The Answer
Dear Caroline,
Thank you for sharing your experience with us. I’m really sorry to hear that the authorisation happened for the 3 calls where you were cut off. As you were only on the line for a few seconds your card was authorised but not charged, like when you go to a hotel. This means the funds were set aside for us to use, but were not taken as you didn’t have a successful call.
Our computer sends an electronic message to your banks computer and asks if there’s enough funds on the card. Your bank sends us a message with confirmation that they will set the money aside for us (authorisation), so we go ahead and try to put the call through. If the call fails for any reason, you haven’t paid for the call but the funds are still pending.
Authorisations are lifted by your bank and can take between 3-5 bank workings days or even longer. Each bank is different. The ‘debit’ can either disappear or a ‘credit’ will show on your account. It will be showing as ‘pending’ on your account. As soon as your call failed to connect we confirmed to your bank that we will not be completing the transaction.
If you would like to get back in touch with customer services please email help@asktheanswer.com.
Kind regards,
Ask The Answer
The readers seem OK.
The readers seem OK.
I never experienced such a bad customer service.
When you call Cs nobody answered the phone. The customer service form from the website doesn't work. Sent 4 requests and never received an answer.
Finally I managed to find an email and sent my query. I paid £15 for an offer for credit which I never received. The answer was not helpful, and after 3 email, I was was told, " what is wrong with you". Very shocking indeed. Not to mention never received the credit
So I asked to delete my account and it was deleted, Finally, but no confirmation email was sent.
Also ask for a refund, which I never received.
If you after okish readers and the worst customer service ever, go for this site.
6 de junho de 2022
Opinião espontânea
Expensive compared to other Psychic…
Expensive compared to other Psychic sites..
4 de agosto de 2021
Opinião espontânea
Resposta da Ask The Answer
Dear Nick,
Thank you for sharing your experience with us. Our site is slightly different to other UK psychic websites as our readers have the choice of 4 prices to market themselves at. Whilst some could be considered expensive (our most expensive is £40 for 20 minutes), we have many readers who only charge £15 for 20 minutes, so our site offers someone for everyone, and you can get readings even cheaper by using our members area voucher codes.
Warm regards,
Ask The Answer
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