I bought this vacuum cleaner in January 2024. I wish I had seen the other reviews before I purchased it. It is totally useless and picks up hardly anything. It doesn't keep it's charge either needing... Ver mais
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Leia as opiniões dos outros
Totally concur with the previous poster. Do not waste your money on this product! Very poor suction - might just pick up a few bread crumbs, if that! Customer service - dire!! Had a couple of polite e... Ver mais
Please… I urge you not to purchase from this company. I bought a vacuum which I can only compare to a child’s toy. For the last 2 weeks I have been liaising daily with Joy to no avail. She informs me... Ver mais
Please do not purchase from this customer No warranty, hoover was rubbish, terrible suction, started spitting out the dust even after cleaning everything out. Did manage to email customer service, b... Ver mais
Informações sobre a empresa
Escrito pela empresa
Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect NordiVac for you and your home…
Informações de contacto
Grace PL, 90022, COMMERCE, Estados Unidos da América
- support@aspirato.co.uk
- aspirato.co.uk
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
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Stofzuiger besteld en dezelfde dag…
Stofzuiger besteld en dezelfde dag geannuleerd, ik had al een slecht voorgevoel qua betrouwbaarheid. Jammer genoeg site niet eerst gecheckt. Stofzuiger zou al verstuurd zijn, echter dit betwijfel ik! Bij het aanbieden van de koerier, deze geweigerd. Geld van CC was al afgeschreven. Mail gestuurd, echter ze brengen 35 Euro in mindering op de terugbetaling, schandalig. Voorwaarden zijn in het Engels. Annies: bestel hier NIETS!!!
This company is a disgrace
This company is a disgrace. Paid 179 pound for a cordless vacuum cleaner, when arrived plugged in did not work, emailed Aspirato sent a new battery still did not work this was on 16th June , sent videos & picture they wanted getting the same emails back from them every time I get in touch with them , one big SCAM 16th June
All in all
All in all, this is a great performing and great looking vacuum that is perfect for a small household. I'm very pleased with its performance and portability and would highly recommend it to any home!
Worst Customer Service ever
Worst company ever lie about dispatch lie about returns send constant auto macro messages without actually reading customers requests. 37 emails both ways to no avail. Sent to bank now to try and resolve do not go there
Not worth the money
So so disappointed it absolutely rubbish regards use on carpets, okish on hard floors. Avoid if you have pets and a cat/dog or both! Total waste of money
exceeded my expectations
Well, this one exceeded my expectations. It's a beast at picking up dirt, and the HEPA filter is a huge plus for cleaner air.
Do not buy this terrible product!
Do not buy this terrible product!
The vaccum is poorly made with small parts easily breaking. A clip was missing from 'the host' where the battery connects so it only works intermittently. Their customer service is awful with them mostly ignoring my emails or repeating previous offers of discounts to keep the broken vaccum. They will not give a returns address or help in anyway.
Do not even think of buying this Aspirato item
I purchased the vacuum cleaner as a housewarming gift for a friend. However, she didn’t need it so returned in original box. It was never removed from the box. Returned it by Roral Mail to address found on website. Emailed company to explain return, company replied saying it needed to be sent back to China, despite a Uk address displayed on the box.
They even tried to persuade me by offering two different discounts!
I fear I have been stupidly scammed.
Moreover, like others, purchased it because I’d read a glowing review… what a con!
Do not buy this. Can’t believe I was so stupid.
Aspirato co uk
I would give this zero stars if I could. Same problem as many have already stated - suction is extremely poor and certainly not fit for purpose.
Been offered 5%, 10% and 15% refund if I keep the vacuum cleaner. Same old rubbish as they have tried to fob everyone else off with re returning to china but the return address on the box is Dunstable?? They are now saying they have to return it to china to determine if any man made damage or if it can be resold.
Avoid this company and please do not purchase this vacuum cleaner😡
This is a drop shipping company from…
This is a drop shipping company from China, the product is not fit for purpose do not purchase from this company Google and Klarna are currently still supporting this fake company. If you purchase you will loose minimum of £45. It is scandalous that this company is allowed to advertise 😡😡😡
Bad bad bad
Bad bad bad.
Hard to believe someone can actually do this to so many people. Payed for a child’s toy and there’s no way to return.
SCAM COMPANY AVOID THEM
This company is nothing more than a scam company - the product is wildly underpowered and lacks any real suction power. I have tried to return this item well within the 14 day return window and they would not provide me an address to return to and they stated that i will incur large shipping fees and duty fees returning the Item to China all in the effort to make me keep the product and not refund me. Underhanded and very dirty tactics !!!
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
Item arrived weeks late and did not work. Tried to engage with Aspirato and the best they would offer was a 5% discount on something that did not work. Refused the 5% so the best they would offer was for me to ship to China at my cost. They informed me that I would also be liable for any custom fees and responsible to ensure item arrived. Also caveated that I would only receive a partial / no refund based on their inspection
More fool me!
Having read reviewS about this cordless vacuum, I ordered one.
Yes, the delivery was fine. But.
It came with 55% charge, smashing. So I did start to vacuum. Turned the power up, with yes, a bit more power, yet hardly what I was expecting.
Then I noticed the roller NOT rolling. So I thought ok, maybe something I haven't done. Wrong. All assembled correctly.
I will use this review in an email I will send, expecting a nothing response.
Money wasted.
Don't buy one of these.
The 2*? It does function as a poor vacuum.
This is a scam company that operates from China.
This is a scam and not a legitimate company.
Please don't use.
This is a fake company that operates in china.
It is nor has it ever been a company in the UK.
SCAM
Just an update trustpilot should take down the false "great " reviews it's a scam my bank has registered a dispute with them.the hoover is cheap rubbish the company don't want to know do not waste your money
AVOID!!!
I ordered a vacuum cleaner from Aspirato on the strength of the glowing (fake) review from David Brown. After reading all the negative reviews on Trustpilot I contacted Aspirato and asked them to cancel my order and refund my money. They said it was not possible as the item had already been sent. This was 3 minutes after placing the order, so clearly a lie. I will refuse delivery when/if it arrives and take it from there. DO NOT ORDER FROM THESE PEOPLE!!!
Edit -They returned £152 of the £179 that I paid. Not great but better than some have managed. Lesson learned!
Not worth 1 star
Not worth 1 star, couldn’t pull the skin off a rice pudding
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