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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing adjustable dumbbells Bought the 41.5kg silver adjustable dumbbells with heavy-duty stand. The dumbbells themselves are top quality — solid, robust, and feel very durable during workouts. They... Ver mais

Classificada 5 em 5 estrelas

Ordered an adjustable kettlebell from stealth (also 5 stars by the way, usable straight out of the box and super solid). Want to give Assassin a shout out though as DPD pulled a howler on first delive... Ver mais

Classificada 5 em 5 estrelas

Bought the adjustable dumbbells and stand… nice Black Friday saving…delivered within a couple of days. Unfortunately, the incompetent assembler dropped them and snapped a couple of weight fixtures.... Ver mais

Classificada 4 em 5 estrelas

Finally pulled the trigger on these and glad I did. The courier company was poor but Assassin support were great. Thankfully they arrived undamaged although on assembly a couple of the plates had... Ver mais

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

248 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fun bit of kit

Bought a loadable flipper in the black friday sales.Fun bit of kit. Solidly built and speedily delivered at a great price.

6 de dezembro de 2021
Classificada 5 em 5 estrelas

Super company glad I found them

Bought many items from Assassin goods and always had great service. Good prices, high quality equipment and superb service.

My home gym is better for the equipment I purchased from Michael and Assassin

11 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great product, great customer service!

Ordered the 24Kg adjustable dumbbells from Assassin.
Product arrived very well packaged and in perfect condition.
Great dumbbell, with easy adjustment, solid base and a top quality feel for an accessible price.
Head and shoulders above everything else on the market, and efficient, fast and reliable service.
What more do you want?

7 de novembro de 2021
Classificada 5 em 5 estrelas

Great product.

This was the second batch of bags that I ordered, I was so impressed with the first ones I bought, I got some other sizes. Great value.

4 de novembro de 2021
Classificada 1 em 5 estrelas

Unprofessional Company

I came across a Leg Curl/Extension Machine on FB Marketplace at half its RRP, the link took you to Assassingoods.com.

The advertisement seemed to good to be true.

I asked a few questions regarding dimensions, weight stack and delivery period before agreeing to purchase in writing via their online chat service.

I asked which was the best way to complete the purchase (equipment in the cart, credit card details completed and ready to hit the confirm button) in which Michael, owner & director of the company, told me to hold off and request a quote so I could get the equipment on next day delivery.

At this point I was happy and I thought that I had reserved the equipment pending a delivery quote.

I waited the whole day, checking my emails constantly but the email never came through and no other communication via their chat service, which I kept active throughout.

The next morning, I got back in touch via their chat service in which they replied the quote was sent straight after I had confirmed I would purchase the equipment.

No such email was ever received, I have a full trail of all communication between myself and Michael.
This is the only email that's missing which is strange.

I was then told the quote would be sent through once Michael got back to the office. This was mid afternoon and I started to think something wasn't right.

An email then came through to say the machine was sold already to someone else.

The last response I got from Michael was "the quote was sent to your given email address at 14:01 yesterday, it could be that your email provider blocked or spammed our email"......every other email got through without any issue

I would not recommend this company to anyone after this experience.

21 de outubro de 2021
Opinião espontânea
logótipo da Assassingoods

Resposta da Assassingoods

Hi Derek,
As mentioned in our conversations I am sorry you missed out on our sale item.

After speaking on the chat (Wed 20th), you requested next-day pallet delivery which is not a standard option through our website, in order for us to offer next-day delivery a quote must be raised for us to manually offer the service, which I suggested you do. Once you raised the quote we updated it to include the next-day delivery and sent it back to you via the email given in the quote (Wed 20th @ 14:01). We received no bounce back from the email address and no further questions from you.
The following day (Thur 21st), unfortunately, I (Michael) was away from the office attending a funeral of a family member and so was working remotely in the morning. I replied to your question in the morning confirming that the quote was sent on Wednesday and that I could resend it as soon as I was back in the office, once I got back to the office, I went to resend the quote and found that the item had already been sold (late early Thurs morning 00:41, the time was not specifically mentioned) to which I informed you and apologized.

Unfortunately without a deposit or an order, we are not able to reserve items due to the nature of people backing out of orders.

I do not know exactly the reason you did not receive the email, potentially due to our chat service emails and our quote emails being sent through separate 3rd party plugins/apps, or the fact that the quote emails include a PDF quote which was blocked by your provider, but as we were not notified of an issue at our end we didn't contact you.

It is unfortunate that a failed email has led to you missing out on our deal and I hope you are able to find an alternative.

Kind Regards,
Michael and the rest of the Assassin Team

Classificada 5 em 5 estrelas

Quality gear at great prices

Quality gear, quick delivery and very very affordable, especially with the sale price on the items will defo use them again. If you ever need someone to trial stuff or you do a giveaway keep me in mind….✌🏻

14 de outubro de 2021

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