Astir Care Opiniões 

33
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

You can only receive one of certain items , and VAT is added to the bill where necessary . So not inclusive . Web page confusing . Paying extra for next day delivery doesn't work might as well pay... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Well our parcel was delivered to the wrong house but they did everything to put things right and the 2nd parcel was delivered so no hard feelings

A empresa respondeu

Classificada 5 em 5 estrelas

Great seller,order dispatched in super fast time, everything well packaged and arrived undamaged. If I could give this seller 10 out of 10 I would. I will certainly buy from them again

A empresa respondeu

Classificada 5 em 5 estrelas

Product is good, and although the post was not delivered into the customer's hands, it was stored in a safe space easy for them to locate.

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. também em
  3. Fornecedor de fragrâncias e aromas
  4. Loja de equipamento fitness

Escrito pela empresa

Astir Care is improving the way you shop online for personal care and health essentials in the UK. Since its inception in 2015, Astir Care has focused on having consumers enjoy easy access to high-quality products at affordable prices. We believe in a hassle-free shopping experience that caters to needs as diverse as baby and child care to beauty, skincare, and wellness products. Astir Care is a trusted platform for all your beauty and health needs. Skincare products, cosmetics, baby care goods, quit-smoking products, incontinence products, vitamin supplements, everything you can name. We are pledged to quality and convenience that assures you the best from popular brands delivered to your doorstep in no time. Our Heritage Astir Care was created with one clear objective, to completely change how UK consumers buy and access goods, services, or products. Since the beginning of Astir Care, innovation and continuous improvement have come to be and build an agency determined to be above standards of customer experience and satisfaction. Here at Astir Care, we are committed to making your shopping easier by offering you a trustworthy and easy-to-use platform for all personal care and health needs. Our Commitment At Astir Care, online shopping runs in the veins because we are into providing all the conveniences of online shopping with much sustainability. By embracing innovative retail models with ingenious strategies, we rediscover how you shop for your everyday essentials. We remain committed to affordability and quality to give you nothing but the best products when you shop with us. It means joining Astir Care, which is committed to excellence and improving mankind’s lives through various trusted products.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(33)

32 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Problem free purchase

19 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Ronald,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support and hope to have the opportunity to provide you with a better experience in the future.

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Absolutely brilliant price and delivery…

Absolutely brilliant price and delivery within 24 hours. Amazing service. Will definitely order again

20 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Christine,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery great item will use again

13 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear David,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas
logótipo da Astir Care

Resposta da Astir Care

Dear Pauline,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Well our parcel was delivered to the…

Well our parcel was delivered to the wrong house but they did everything to put things right and the 2nd parcel was delivered so no hard feelings

11 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear William,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 1 em 5 estrelas

The package didn’t arrive

The package didn’t arrive

7 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Miaherman,

We’re very sorry to hear that your package hasn’t arrived, and we sincerely apologise for the inconvenience caused. We’ve sent you an email with a proposed resolution, so please check your inbox and get back to us at your convenience. We’re keen to resolve this matter for you as quickly as possible. Thank you for your patience and understanding.

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Good fast service and value for the…

Good fast service and value for the money

18 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Chris,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

The service was excellent the product…

The service was excellent the product came within 2 days of ordering packaging was very well packed highly recommended to buy price was good to

18 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Merl,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Exactly what I was looking for

Exactly what zi was looking for, good price and quick delivery.

17 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Kate,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Great seller,order dispatched in super…

Great seller,order dispatched in super fast time, everything well packaged and arrived undamaged. If I could give this seller 10 out of 10 I would. I will certainly buy from them again

16 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Lily,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas
logótipo da Astir Care

Resposta da Astir Care

Dear Janet,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas
logótipo da Astir Care

Resposta da Astir Care

Dear John,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 1 em 5 estrelas

Items missing

There is nothing wrong with the product its great, but I order 12 and only received 10

15 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Louise,

Thank you for your feedback! We’re glad to hear you’re happy with the product, but we sincerely apologise that you received 10 items instead of the 12 ordered. We’d like to put this right for you, so we’ve sent you an email with a proposed resolution. Please check your inbox and get back to us when convenient. We apologise again for the inconvenience and appreciate your understanding.

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Great pricing

Great pricing. Delivered quickly. Excellent packaging

15 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Pauline,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Great Service

Very fast delivery!

15 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Stephen,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Product is good

Product is good, and although the post was not delivered into the customer's hands, it was stored in a safe space easy for them to locate.

7 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Jayanthiny,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 5 em 5 estrelas

Pleased with the product.

Pleased with the product.

6 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Freda,

Thank you for taking the time to share your feedback. We’re committed to providing our customers with a reliable service, quality products and a positive shopping experience. We truly value all customer feedback and are always looking for ways to improve. We appreciate your support

Best Regards,
Astir Care Support Team

Classificada 3 em 5 estrelas

Not impressed

You can only receive one of certain items , and VAT is added to the bill where necessary . So not inclusive .
Web page confusing .
Paying extra for next day delivery doesn't work might as well pay standard . Your response was very generic . But it doesn’t matter as i would never use you again for any purchases

13 de outubro de 2026
logótipo da Astir Care

Resposta da Astir Care

Dear Max,

We’re sorry to hear that your experience didn’t meet your expectations. We apologise for any confusion caused by the information on our website regarding item quantities, VAT charges and delivery options. We understand how frustrating it is to pay extra for next-day delivery and not receive the service expected. Your feedback is very important to us, and we’ll take it on board as we continue to improve our website and customer experience. Please accept our sincere apologies for the inconvenience caused.

Best Regards,
Astir Care Support Team

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