Astra Straps AU Opiniões 

7
•
TrustScore: 4 em 5

4,2

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

7 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(7)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service!

The support team was so helpful and kind when I ordered a watch strap for my girlfriends birthday, it ended up being to big for her to wear so instead of sending it back the team sent me voucher to order another watch strap and let me keep the other strap to regift to someone else. Amazing service quality help throughout and very happy with the entire experience. Thank you ASTRASTRAPS

13 de outubro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hi Sam,

Thank you for your lovely review!

We're glad our team could help you find a suitable solution and make your experience a positive one. We hope your girlfriend loves her new strap, and we truly appreciate you choosing Astra Straps!

Classificada 5 em 5 estrelas

Fantastic customer service

My watch band was not what I really wanted ( my mistake ). I contacted customer support & the ever efficient Michelle got back to me immediately and offered a replacement band, no blame just complete understanding. Michelle was helpful, polite & courteous in fixing what was really my mistake. I cannot recommend Astra Straps highly enough.

9 de outubro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hello,

Thank you so much for your wonderful review!

We’re delighted that Michelle was able to help you find a suitable slution with such care and understanding. We’ll be sure to pass along your kind words to her.

Your recommendation means a lot to us, and we truly appreciate your support for Astra Straps!

Classificada 5 em 5 estrelas

Customer Service from Astra Straps

Michelle from Astra Straps was so helpful and quick to resolve an issue I had. She was very professional and gave me confidence in the process as she communicated with me frequently. I would definitely buy through Astra Straps again.

11 de outubro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hello RJ,

Thank you for your lovely feedback!

We’re so glad Michelle was able to resolve your concern quickly and keep you updated throughout the process. We’ll be sure to share your kind words with her.

We truly appreciate your trust in Astra Straps and look forward to serving you again!

Classificada 5 em 5 estrelas

The customer service was exceptional…

The customer service was exceptional and emails were answered promotly. Highly recommend

9 de outubro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hello Pamela,

Thank you for your kind words and recommendation!

We’re glad to hear you had a great experience with our customer service and received prompt responses to your emails.

We truly appreciate your support!

Classificada 5 em 5 estrelas

5 STAR! Big thanks to customer service

Late at night I ordered a new band for my Apple Watch Series 10 but realized pretty much straight away that I’d picked the wrong size! I sent off a quick email to customer service hoping for the best, and by early the next morning Jerry had already sorted it all out for me.
Such a stress-free experience and absolutely fantastic customer service. Thank you so much, Jerry! Without a doubt I’ll be ordering again from astra straps.

29 de setembro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hi Ayesha,

Thank you so much for your wonderful review!

We’re thrilled Jerry was able to get the size corrected so quickly and make the whole experience stress-free. We’ll be sure to share your kind words with Jerry.

We truly appreciate your support and look forward to serving you again!

Classificada 5 em 5 estrelas

The customer service from Kyrene was…

The customer service from Kyrene was amazing!

22 de setembro de 2026
Opinião espontânea
logótipo da Astra Straps AU

Resposta da Astra Straps AU

Hello Aaron,

Thank you for the wonderful feedback!

We’re so happy to hear that Kyrene provided such an amazing customer service experience. We’ll be sure to pass your kind words along to her.

We really appreciate you taking the time to share this!

Classificada 1 em 5 estrelas

NOT Australian

NOT Australian: This business gives the impression of being Australian based with it's .com.au, but it's actually operating from China. I placed my order on 9 April and tracking showed it was shipped from China. The tracking claims it was delivered on 29 April, but as of 7 May, I still haven’t received my strap. They show customer reviews on their website, but these are moderated by the shop. We can only trust Trustpilot.

7 de maio de 2025
Opinião espontânea

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