I do enjoy Astroflav products but the customer service is shoddy. I have been trying to get in touch with customer service to cancel my subscription but can’t seem to get hold of anyone. Everytime I t... Ver mais
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I’m only 3 bottles (3 months) in and have not noticed any significant changes in mood, physical performance or musculature. Have still been taking it religiously every day and while I haven’t noticed... Ver mais
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Informações sobre a empresa
Escrito pela empresa
AstroFlav - Health & Wellness Supplement company. We pride ourselves in bringing you premium supplements. That will help you become the best version of yourself. Along with Out Of This World Flavors™. We sell an experience rather than a product.
Informações de contacto
714 5th Ave, 07720, Bradley Beach, Estados Unidos da América
- 1-732-366-1525
- info@astroflav.com
- astroflav.com
3,6
Aceitável
160 opiniões
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Resposta da AstroFlav
Thank you for your kind words, Andres! We're thrilled to hear that you enjoyed our flavors and shipping times. We work hard to make sure both are exceptional so that you can enjoy the best possible vaping experience. Thank you again for choosing AstroFlav and we hope to see you back soon!
They advertise something totally…
They advertise something totally different than what you get. You pay for two weeks worth of product but they only send 5 days worth, then when you write them they say it’s an “error.” Super unprofessional! Products don’t even work. Waste of time and money.
25 de novembro de 2022
Resposta da AstroFlav
Hi Grace, thanks for reaching out to us. I'm sorry to hear that you were disappointed with the AstroFlav product and our customer service. Our team is working hard to improve our communication and make sure that all orders are filled accurately and on time. We value your feedback.
Thank you,
AstroFlav
Prompt response to my product questions.
29 de novembro de 2022
Resposta da AstroFlav
AJ, thank you for your AstroFlav review. We're glad to have prompt response to your product questions and that you're enjoying our product. If you have any further questions or suggestions, please don't hesitate to reach out to us. Thank you for choosing AstroFlav!
The product works as advertised
The product works as advertised. My husband's testosterone levels increased with use. Product ships quickly. I'm very happy with their customer service.
7 de novembro de 2022
Resposta da AstroFlav
Thank you for your kind words, Teresa! I'm so glad to hear that AstroFlav has been working well for your husband. We appreciate your business and are happy to hear that you're satisfied with our customer service. Thank you again for choosing AstroFlav!
-Mike
Everything was fine except the 3 day…
Everything was fine except the 3 day shipping that I paid extra for took 5 days. I'll save a few bucks next time and just get it sent slow-poke mail.
28 de outubro de 2022
Resposta da AstroFlav
Thank you for your AstroFlav purchase, G Baker. I'm sorry to hear that the expedited shipping didn't meet your expectations. Our team is constantly striving to get orders out the door as soon as possible, but we do occasionally experience delays during high-volume periods. We apologize for any inconvenience this may have caused.
If there's anything else we can do to improve your experience in the future, please don't hesitate to let us know. We value your feedback and appreciate your business.
Sincerely,
Mike
You guys combined my two orders and it…
You guys combined my two orders and it gets to me fast. Outstanding
25 de outubro de 2022
Resposta da AstroFlav
Thank you for your review, JP! We're glad to hear that you're happy with the service you've received. We aim to get orders out as quickly as possible and are glad that we were able to do so in your case. Thanks for choosing AstroFlav!
-Mike
Very pleased so far with MetaBurn which…
Very pleased so far with MetaBurn which I first received three days ago. I'm sleeping much better - significantly better than with other pills that I've tried.
Also lost some weight, but need a longer time to assess effectiveness.
31 de outubro de 2022
Resposta da AstroFlav
Thank you for your kind words, Chester. We're happy to hear that you are finding MetaBurn to be effective and that you are sleeping better. Weight loss takes time and patience, but we're glad to see that you are seeing some progress! Please keep us posted on your continued success.
-Mike
I’m only 3 bottles (3 months) in.
I’m only 3 bottles (3 months) in and have not noticed any significant changes in mood, physical performance or musculature. Have still been taking it religiously every day and while I haven’t noticed significant changes I have also made lifestyle/exercise changes so it is just difficult to determine what is causing what. However, I am still faithful in the product and excited to see what the months ahead have in store. Also, great customer service/support! Thanks guys!
12 de outubro de 2022
Resposta da AstroFlav
Hello Nick,
Thank you for your honest review of our product. We're sorry to hear that you have not yet seen significant changes in mood, physical performance or musculature but we appreciate your continued use of our product. It's possible that you may experience different results as you continue using AstroFlav.
We're grateful for your positive feedback about our customer service and support and we will pass on your kind words to our team. Thank you for being a part of the AstroFlav community!
I Love AstroFlav!
Supremely fast shipping, great customer service, and great products. This company has the best protein shakes on the market!
2 de setembro de 2022
Resposta da AstroFlav
Thank you for your review, Tera! We're so happy to hear that you love our products and appreciate our fast shipping and great customer service. We strive to provide the best possible experience for our customers and it sounds like we're succeeding! Thank you for choosing AstroFlav and we hope to serve you again in the future.
Resposta da AstroFlav
Thanks for the great review Mike! I'm glad you've had a positive experience with our products. We're always striving to make the best possible product and it's great to hear that we're succeeding. Thanks again for your business!
Love the new upgrade in flavors
Love the new upgrade in flavors. Not only that, shipping time totally exceeded my expectations. Had my product within two days of ordering. You guys continue to put out amazing product and the best customer service to go with it.
Thanks!
1 de setembro de 2022
Resposta da AstroFlav
Thank you for your kind words JJ, and for being an AstroFlav customer! We're so happy to hear that you love our new flavors, and that we exceeded your expectations with shipping time.
We strive to put out the best product possible, and we're glad that we were able to do that for you. We appreciate your business, and we hope you'll continue to enjoy our products!
Resposta da AstroFlav
Thank you for choosing AstroFlav protein, KB! I'm glad to hear that you're enjoying the taste and texture of our product. We work hard to make sure our protein is both delicious and nutritious.
I'm also happy to hear that you've had a positive experience with our customer service. Our team strives to provide the best possible experience for each and every one of our customers.
Thank you for your support, and I hope you'll continue to enjoy our products.
Protein 10/10
Best tasting protein I’ve had in a long time. Definitely will be ordering again.
1 de setembro de 2022
Resposta da AstroFlav
Thank you for your kind words, Brittany! We're so glad you enjoyed the taste of our protein and that you'll be ordering again. We appreciate your business and look forward to serving you in the future.
Would Recommend
Really enjoy the protein flavors (chocolate is my favorite) and excellent customer service.
9 de agosto de 2022
Resposta da AstroFlav
Thank you for choosing AstroFlav, April! I'm glad to hear that you enjoy our protein flavors and that our customer service was able to assist you in a helpful manner. We appreciate your business and hope that you'll continue to choose AstroFlav as your go-to source for high-quality protein powders.
Great customer service
8 de agosto de 2022
Resposta da AstroFlav
Thank you for your kind words, Nate. We're glad to have you as a customer and we'll do our best to continue delivering great service.
Brandon C
Brandon C. recommended this product and honestly. Ah-mazing! Tastes great too!
8 de junho de 2022
Resposta da AstroFlav
Thank you for your kind words, Valeria! We're so happy you love our AstroFlav and that it tastes great, too. :) Thanks for recommending us to your friends and family.
Great company with great products
Great company with great products. Everything is quality and taste great. I’ll always shop with Astroflav!!!
8 de junho de 2022
Resposta da AstroFlav
Thank you for your support of Astroflav, Anthony! We're so happy to hear that you enjoy our products and that you'll continue to shop with us. We appreciate your business and look forward to continuing to serve you in the future.
Best customer service I have ever had!
Best customer service I have ever had!! Thank you!
8 de junho de 2022
Resposta da AstroFlav
Thank you for your kind words, Merissa! We're so happy to hear that you had a great experience with our customer service. Our team strives to provide the best possible experience for our customers and it's great to see that we were able to do that for you. Thank you for choosing AstroFlav and we hope to serve you again in the future!
My go to for all things supplement
Friendly and fast service and complete transparency. Great price points and they really strive to educate people on the products they’re selling and how they work (via blogs and such). Creates a lot of trust. Oh yeah. And the products work; huge fan of their preworkout Flip Mode and their A Pump product. I’ve tried countless other brands but none with the results of Astroflav products.
1 de junho de 2022
Resposta da AstroFlav
Thank you for choosing AstroFlav for all of your supplement needs, NLCOS. I'm glad to hear that you appreciate our fast and friendly service as well as our complete transparency. Our goal is to always educate our customers on the products we sell and how they work, and it's great to know that this has created a lot of trust between us. I'm also happy to hear that you've had great results with our preworkout Flip Mode and A Pump product. Thank you for your continued patronage and we look forward to serving you in the future.
Very simple process
Very simple process, excited about starting the product. Everything arrived when they said. Very Happy
1 de junho de 2022
Resposta da AstroFlav
Thank you for your order of AstroFlav, Peter. We're excited to have you as a customer and we appreciate your kind words about our process and delivery. If there is anything else we can do to make your experience better, please don't hesitate to let us know.
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