Astyla London Opiniões 

748
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Awesome company with great customer service. So happy with my purchase! They shipped it to me in the US in time for my vacation.

Classificada 5 em 5 estrelas

I never normally leave reviews but I had such a good customer experience so I feel obliged to! I ordered the FOG essentials tracksuit but it fit a bit too big. I contacted the customer services team w... Ver mais

Classificada 5 em 5 estrelas

Was worried this was a scam considering I couldn't find these boots everywhere, but after reading positive reviews I just went for it. I'm glad I did. Payed a little more than retail but that's to be... Ver mais

Classificada 5 em 5 estrelas

Perfect service from start to finish. Purchased a bag from Astyla and would highly recommend to others looking for luxury items. They took the time to send extra photos & videos, made sure I was 100... Ver mais

A empresa respondeu


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

748 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(748)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Took 10 days to ship parcel after me messaging 3 times asking where it is.

Took almost 2 weeks to even ship parcel and I had to chase it up 3 times for it to be shipped. Find it hard to believe I’d have even received anything if I didn’t chase up. Wouldn’t use this website again or reccomend it to anyone.

6 de março de 2024
logótipo da Astyla London

Resposta da Astyla London

Hello Abi,

Thank you for taking the time to leave feedback.

After looking into your order, I can see that your order was placed on the 24th February on a 3-7 working day basis. The timeframe is advised at checkout.

I have looked into the DPD tracking, it suggests that your parcel has been delivered on the 7th March - I am aware we sent an email on the 6th March explaining the reason for the small delay.

If you wish to return the item, as discussed via our email thread, please do send us a reply or return the item via the returns form provided.

We hope to hear from you soon.

Many Thanks,

Tom

Classificada 5 em 5 estrelas

What a great experience!

I had been looking for a Goyard St Louis for a while before coming across Sneakersfromtom. Not only did they manage to source the bag for the best price I could find, but they also had it shipped and delivered to me within 2 days of ordering, free of charge!! This was so important to me as I needed it in time to gift my girlfriend for our anniversary. I have been blown away by my experience with SneakerfromTom and how easy and seamless they make the shopping experience. I’m never one to leave reviews, but I felt on this occasion it had to be known just how amazing this place is!

15 de janeiro de 2024
Opinião espontânea
logótipo da Astyla London

Resposta da Astyla London

Hello,

Thank you for taking the time to leave us a review.

Many Thanks,

Tom

Classificada 5 em 5 estrelas

Great experience!

Was worried this was a scam considering I couldn't find these boots everywhere, but after reading positive reviews I just went for it. I'm glad I did. Payed a little more than retail but that's to be expected especially since they are so in demand right now. Came very quickly and the company was very proactive in communicating with me re my order. Definitely would recommend this site to anyone looking for those hard to find shoes!

19 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

great service

hi , i ordered size 5 uggs. 7 days had passed and no delivery - but just i opened my emails an email came in to apologise already. i then asked if i could swap the 5's for a size 6 and within 3 days i had the size 6 in the house in time for xmas. Thank you Helen for the service and taking accountability on the slow service, thats when businesses succeed . will definintely order from you again

14 de dezembro de 2023
Classificada 5 em 5 estrelas

Great service quick delivery and…

Great service quick delivery and quality product and easy to order looked all over for a size 5 everyone else was out of stock then I came across toms on Facebook was a bit reluctant at first as I’ve ordered off facebook before and it’s been a scam … I would definitely order from here again

24 de novembro de 2023

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