Excellent service received on the day from Lorenzo and Sunny. Appreciated their help when it was truly needed. Much better than the eservice I have received at other rival storage facilities.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent service received on the day from Lorenzo and Sunny. Appreciated their help when it was truly needed. Much better than the eservice I have received at other rival storage facilities.
A empresa respondeu
With less than 24hrs to move all my families worldly possessions out of our home I was relieved with Attic storage, and especially the help of Kapil Paul to get me set up in record time. Unlike other... Ver mais
Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more di... Ver mais
A empresa respondeu
Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted m... Ver mais
A empresa respondeu
Escrito pela empresa
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quote3A Claps Gate Lane, Beckton, E66JF, London, Reino Unido
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service received on the day from Lorenzo and Sunny. Appreciated their help when it was truly needed. Much better than the eservice I have received at other rival storage facilities.

Resposta da Attic Self Storage - Beckton
Attic Self Storage Beckton is excellent – clean, secure, and easy to use. Huge thanks to Adel, who was super friendly, professional, and went the extra mile to help. Great service all round!
Hi I would like to send my gratitude and appreciation that kapil and sonnie showed me when registering for a storage in attic the mannerisms and respect they showed me made me felt welcomed and happy to be apart of the attic family. they showed me excellent communication skills and clear understanding when registering and applying for a storage facility at attic definitely well recommended for future users. also a big thank you and a honourable respect and gratitude for Karl who was the first person that signed me up for the storage 5 star definitely due to the staff of bow attic many thanks much obliged.🙏🏻🙏🏻🙏🏻🙏🏻
With less than 24hrs to move all my families worldly possessions out of our home I was relieved with Attic storage, and especially the help of Kapil Paul to get me set up in record time. Unlike other places that close at 9pm, Attic is open 24/7 and that unlimited access is what I needed desperately. The facilities are clean and the easy to navigate and Kapil was able to get me the best storage for my needs. I would not have achieved what I needed to in the limited time frame I had without Kapil’s help for which I am extremely grateful
These guys are solid. Josh, Shah and Chad have always been mega helpful. Always welcoming and ensure you feel supported at the storage unit. They are never frustrated or annoyed at requests. Top team and great storage service.
Darren went out of the way and explained the facility and options to rent for various tenor. The facility itself was very clean and automated.
Amazing experience! Fantastic customer service! Darren, Josh and Adel were very nice and helpful. The place was very clean and fancy!

Resposta da Attic Self Storage - Beckton
Adel and Shah were very helpful despite a few issues on setup. They managed to get the issues resolved promptly

Resposta da Attic Self Storage - Beckton
Following a quotation online, I contacted Beckton store to understand the full details of the contract. The person was very friendly and professional however, they advertised online that the minimum stay is 2 weeks but the gentleman says no the minimum stay in Beckton is 4 weeks. When I mentioned that I do not need 4 weeks, I've been told oh but 2 weeks are free. If it's free why don't you keep it and let me pay for the only 2 weeks I need? False advertisement and misleading quotation.

Resposta da Attic Self Storage - Beckton
Shah and Yassin have gone above and beyond to help me. They are a testament to the reasons attic storage is amazing. Their service and attention to customer needs is exceptional.

Resposta da Attic Self Storage - Beckton
Nurul was top tier in his customer service he treated me with respect and patience. i struggle with the pace of my speaking and it frustrates people but he was so kind and explained everything even though it was my daughter who took the storage. honestly having people like him there makes me feel comfortable and im happy to pay more knowing attic have people like him there.
Site was very clean. The staff members that helped me Shah, Adel, Mo and Nurul were all great help and got everything done quickly
Mohammed and shah was great customer service
Shah was fantastic. Will defainetly recommend to family and friends
Amazing customer services. Thanks to Shah and Mo, everything was explained throughly including the price. Highly recommend.
Excellent service and the prices are better than anywhere else. Security system is fantastic and staff are very helpful with giving you all information. I would definitely recommend the public to use Attic self storage.

Resposta da Attic Self Storage - Beckton
I wanted to move my storage unit to one closer to home. Asked for an online quote and within minutes received a call from Adel asking about my requirements and outlining the process and prices if I used Attic.
I visited the branch at Beckton that day and met with Adel who showed me the unit and offered a variety of storage sizes.
I completed the online sign up later that week and visited again to confirm payment etc.
Not so savvy with my phone but Adel helped me download the correct app, connect and then showed me how the app worked for access to my unit.
Extremely happy with my experience so far. Everyone has been polite and helpful and the moving of my items went well.
Special thanks to Adel for his calm and patient manner and for all his help.

Resposta da Attic Self Storage - Beckton
Stacey and Adina were very helpful and an accent to the company

Resposta da Attic Self Storage - Beckton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.