ATTITUDE Opiniões 

111
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Items are all in recyclable containers and can b refilled. Scents are not too strong. No glass containers and paper used to stuff unfilled boxes. We use many of the products - shampoo, conditioner,... Ver mais

Classificada 4 em 5 estrelas

Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. Loja de produtos de beleza
  3. Fabricante de cosméticos
  4. Loja de cosméticos
  5. Loja de cosmética
  6. Clínica de dermatologia

Escrito pela empresa

ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 61% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(111)

100 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Would DEFINITELY recommend

Aside from all the email reminders to rate the product everything was amazing! I love that this is a Canadian brand that is non-toxic. They have such mesmerizing sense for their hand, soaps, and all their packaging is sustainable.

11 de maio de 2026
logótipo da ATTITUDE

Resposta da ATTITUDE

Thank you so much for the lovely feedback and for supporting a Canadian brand! We're so glad you're loving the scents and our sustainable packaging. We'll take note of your feedback on the email reminders and work on finding the right balance.

Classificada 1 em 5 estrelas

I put in a very large order for…

I put in a very large order for everything, shampoo, conditioner, sunscreen and body wash and for some reason i only got 7 items. I am certain if I didn’t reach out and ask where my other products were, they would not have bothered to notice that the order was incomplete. This happened to be before and and I must be a glutton for punishment because I ordered again. It is a shame that they can’t send the items in a complete order! And I could not use the coupon that they send with the items. Basically, you have to send them an email for everything that is wrong and can’t call customer for support. Then they don’t respond for 3 days. I wish I didn’t like most of their products because it’s just a pain to order online and not have quicker response for something that goes wrong!

11 de maio de 2026
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Resposta da ATTITUDE

Hi Jill,

Thank you so much for taking the time to share your experience with us. We truly appreciate your loyalty despite the challenges, and we're sorry it wasn't a smooth experience.

I did want to reach out to you privately and clarify a few things. When an order is packed and sent out multiple shipments, we do not have visbility once the packages are in the carrier's hands. We unfortunately have no way of knowing if both boxes will be delivered at the same time — this is something that is outside of our control.

Regarding your order #USD265415 from May 11th, we can confirm that a loyalty code (LOY6B2UIGMI) for $15 was applied and a $10 refund was also issued.

As a gentle reminder, our customer service team is available Monday to Friday 8:00am- 5:00pm, and we do our best to catch up on weekend inquiries at the start of each new week.

We truly hope to deliver a better experience for you going forward! If you have any questions please don't hesitate to contact us.

Have a great day.

Classificada 2 em 5 estrelas

Products are great

Products are great! Customer service no stars. Have been trying to get a business account and they will not even answer!

11 de maio de 2026
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Resposta da ATTITUDE

We love that you love our products! 🙏 We're really sorry our CS team hasn't gotten back to you, this is absolutely not the experience you deserve. Please keep an eye out in your inbox for a message from our Customer Service team!

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Always helpful and replies quickly!

11 de maio de 2026
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Resposta da ATTITUDE

We're so grateful for the lovely feedback! Our team works hard to ensure every interaction is as smooth and helpful as possible, so this truly warms our hearts. Thank you for taking the time to share your experience with us. We're always here whenever you need us!

Classificada 5 em 5 estrelas

Attitude products are wonderful

Attitude products are wonderful! They are high quality and clean products. Their customer service is excellent. I am very happy with them. Attitude’s products have exceeded all of my expectations.

10 de maio de 2026
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Resposta da ATTITUDE

Thank you so much for this wonderful review! We put as much care into the quality of our products and the service we provide, so knowing we've exceeded your expectations means the world to us. We're so happy to have you as part of the ATTITUDE family!

Classificada 1 em 5 estrelas

I love attitude products and have…

I love attitude products and have gotten them from the website 4 years ago then have been getting from wal mart and amazon when I need something. This time I had a larger order so I placed it on the website to support this Canadian company even more. After almost 2 weeks my order never showed up. A shipping lable was created but the package never left the facility. I asked if I could get it expedited and was told they do not do that. So I got my full refund. Thats fine but I did want the products. So I placed a replacement order on amazon as it should have been 2 day shipping, it was not it was about 4 days and thats fine. However the amazon shipped but didnt get delivered. I have tried twice to get my order and its never showed up. Its very defeating especially since I like the products and want to support Canada.

11 de maio de 2026
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Resposta da ATTITUDE

Thank you so much for your loyalty over the years and for going out of your way to support us as a Canadian company, this truly means a lot to us. We're so sorry for the frustrating experience, both with your website order and through Amazon. This is absolutely not the experience we want for our customers. Please keep an eye out for an email from our Customer Service team.

Classificada 4 em 5 estrelas

Love your hair products

Love your hair products, frequently purchase shampoo and conditioner, they are gentle to both the scalp and hair. Wish there was less plastic containers.

11 de maio de 2026
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Resposta da ATTITUDE

Thank you so much for your loyalty and kind words about our hair products! We love hearing that they're working well for your scalp and hair. Please rest assured all ATTITUDE bottles and tubes (plastic and paper) are recyclable.

Classificada 3 em 5 estrelas

Good products/ very slow delivery

Good products but the shipping can be very long. I sent my order 8 days ago and it still hasn’t been shipped. It creates a lot of issues when you rely on this shipping for diapers and other items that are important.

11 de maio de 2026
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Resposta da ATTITUDE

Thank you for sharing your experience with us, your patience is truly appreciated. We hear you on the shipping times, and are actively working to improve the experience for our customers. We hope you and your little one are enjoying the products!

Classificada 5 em 5 estrelas

Great Products

Easy to order and my order was delivered in a timely manner. I like how the products are EWG verified and are naturally derived! I’ve ordered several times and have always been satisfied!!

11 de maio de 2026
Classificada 5 em 5 estrelas

Great products

I was looking for cleaning products that are made with natural ingredients, effective, provides for subscriptions and Canadian made. Attitude met all my needs plus they are available in refill sizes, non-plastic options and sensitive skin care all wrapped up with great fragrances to choose from.
So happy to have found Attitude on line and expect to replace more of my family’s cleaning product needs,
Just ordered sensitive body lotion and expect to replace my go-to product that I have been using for 1p+ years.
If there is one suggestion for improvement, the aerosol pumps can leak.

11 de abril de 2026
Classificada 5 em 5 estrelas

Great products

Very easy to order the products. The items arrive as described on website. Very satisfied with my purchase.

10 de abril de 2026
Classificada 1 em 5 estrelas

Un des item de ma commande a été annulé…

Un des item de ma commande a été annulé quelques jours après que ma commande soit passée. J’aurai aimé qu’on me suggère un item de remplacement.
Aussi, je choisis la cie parce qu’elle dire faire plus pour l’environnement. Cependant, malgré que j’habite à moins de 5km, ma commande est partie vers Lachine pour ensuite revenir vers Sherbrooke. Je trouve que c’est un peu inutile de commander près de la maison si la commande doit voyager autant. C’est décevant

11 de abril de 2026
Classificada 5 em 5 estrelas

Great Company, great products!

I was looking for Canadian products, and Attitude has incredible cleaning and personal products - I can replace a lot of chain store multinational brands and they are clean products!

10 de abril de 2026
Classificada 5 em 5 estrelas

I love your products

I love your products, I have eczema and most products at the store are irritating to my skin. I have no skin issues when using your products. The only negative thing I have is shipping. It takes a while to get my products. I would to see other options available for quicker shipping.

10 de abril de 2026

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