ATTITUDE Opiniões 

111
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Items are all in recyclable containers and can b refilled. Scents are not too strong. No glass containers and paper used to stuff unfilled boxes. We use many of the products - shampoo, conditioner,... Ver mais

Classificada 4 em 5 estrelas

Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. Loja de produtos de beleza
  3. Fabricante de cosméticos
  4. Loja de cosméticos
  5. Loja de cosmética
  6. Clínica de dermatologia

Escrito pela empresa

ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 61% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(111)

100 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Poor customer service.

Great products, terrible customer service. I placed an order, it must have gotten lost in the shuffle. I emailed them and they got it moving BUT... I got a note from a customer service rep named Juliette. No apology merely a tracking number... Which indicated it still hadn't shipped. Will not use this company again. It is a shame.

24 de abril de 2025
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re sorry to hear this and understand how disappointing it can be to feel overlooked, especially after having to follow up on an order. This is not the level of care we want to provide, and we apologize for the way this was handled. We’d like the opportunity to review what happened and ensure your experience is properly addressed. We want to connect with you to look into this further, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up. — The ATTITUDE Team

Classificada 1 em 5 estrelas

Do not recommend

22 de abril de 2025
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re sorry to see this and regret that your experience didn’t meet expectations. This isn’t the impression we want to leave, and we’d really like the opportunity to better understand what led to this feedback. We want to connect with you to review your experience and see how we can make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team

Classificada 1 em 5 estrelas

Great product terrible customer service

I use this product for years after finding it. I loved the glass cleaner. I have a cleaning business and loved using their products until just recently. I had an issue with an order that was returned to corporate and sent several emails trying to resolve some thing because I have a subscription, the customer service is awful. They only respond to every other time. They never answer their phone and I’m still waiting to get a product that I pay ahead of time save yourself time and effort and find something else. This company is in so they literally feel like they don’t respond or make customer service they’re number one priority.

15 de novembro de 2024
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re really sorry to hear about this and understand how frustrating it must be, especially as someone who has relied on our products for years and uses them professionally. Delays, inconsistent responses, and unresolved subscription issues are not the experience we want to provide, and we sincerely apologize for the inconvenience this has caused. We want to connect with you to review what happened and properly resolve your order, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team

Classificada 1 em 5 estrelas

The shampoo smells disgusting and I had…

The shampoo smells disgusting and I had several ear wigs in my box! They were covered in little bugs also, and dust. I won’t be using these products and they have a no returns or refunds policy. Do. Not. Buy.

17 de maio de 2024
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re very sorry to read this and understand how concerning and upsetting this experience must have been. This is certainly not what we want anyone to encounter, and we take feedback like this seriously. We’d like the opportunity to review this situation in detail and better understand what happened so we can address it properly. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team

Classificada 1 em 5 estrelas

Attitude Baby Wipes

I recently tried the Attitude Baby Wipes. They were very wet and became foamy during use. After just one use, they left my son’s bottom covered in a red rash. My friend also bought them for her daughter - who developed a nappy rash. Don’t recommend these at all.

1 de março de 2024
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re very sorry to hear about this experience and understand how concerning it must be when a product doesn’t meet expectations, especially when it involves a child. This is not the experience we want to provide, and we take feedback like this seriously. We’d like the opportunity to better understand what happened and review this with care. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team

Classificada 1 em 5 estrelas

Horrible customer service

Horrible customer service. They don't get back to you and you have to keep chasing. They also don't listen to you which is very very poor customer service. They are not customer centric, don't care that they keep wasting their customers' time. Very very poor customer experience.

30 de junho de 2022
Opinião espontânea
logótipo da ATTITUDE

Resposta da ATTITUDE

We’re sorry to see this feedback and regret that this was your experience at the time. We’ve since made improvements to our processes and customer support, and feedback like yours has helped drive those changes. We’d love the opportunity to welcome you back and provide a much better experience, and if you ever decide to shop with us again, please don’t hesitate to reach out so we can assist you.
— The ATTITUDE Team

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