NinthAvenue Australia Opiniões 

162
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... Ver mais

Classificada 5 em 5 estrelas

I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... Ver mais

Classificada 1 em 5 estrelas

Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have of... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Happy with product. Delivered sooner than advised which was important and appreciate it. My only criticism is product does not come from Australia and website calls themselves Australian. This impac... Ver mais

Informações sobre a empresa

  1. Finanças e seguros

Escrito pela empresa

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

162 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(162)

26 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great product, well pleased!

Great product, hard to purchase locally, great delivery as it only took less than three weeks to arrive at my door - as l live on the other side of the world!

28 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Product arrived pretty quickly.

Product arrived pretty quickly.
Only thing wrong was when I went back into site to buy Imari
perfume to go with the cream it came up no product so I had to order else where .

26 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

5 star customer service

5 star because when I emailed an enquiry regarding a problem tracking the parcel, the customer service delivered by Salman was above what I needed. It was refreshing, and restored some of the faith I've lost over the years in customer service in general. The issue was with the courier's website NOT Ninth Avenue. The parcel arrived safe and sound. A happy customer - Lisa, Australia.

11 de maio de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Happy with product

Happy with product. Delivered sooner than advised which was important and appreciate it.
My only criticism is product does not come from Australia and website calls themselves Australian. This impacted my decision to order from you, but was later advised product would arrive later than I needed. Therefore I had to be a local alternative.

11 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Finally a reliable supplier!

After several failed orders from other suppliers I have finally found someone who can send what I ordered to Australia. Thanks for your great service.

3 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

First time I have ever purchased from…

First time I have ever purchased from overseas. As an 80 year old it was very helpful & reassuring to be able to track my purchase.
Next month I hope to be able to reorder the same product as I am unable to purchase here in Australia

29 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I received my product and it was packed…

I received my product and it was packed quite well. The lotion smells so good and its texture is perfect. Will definitely buy the product again

7 de abril de 2022
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Hi Jess,

We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.

Regards,
Lavina

Classificada 5 em 5 estrelas

Lovely hair oil treatment

I love this hair oil, after leaving it for 10 hours then washing it out with shampoo and conditioner my hair is so silky and soft. My hair hasn't been like this for years, I highly recommend it. Such a lovely product so if you want lovely smooth and silky hair I say its a must to have for your next treatment.

26 de março de 2022
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Hi Andrea,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Classificada 5 em 5 estrelas

It's a good deal 🧐

22 de março de 2022
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Hi Carl,

We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.

Regards,
Lavina

Classificada 4 em 5 estrelas

I received what I ordered in the time…

I received what I ordered in the time expected. A little pricey but when you can’t get this product in Australia this is the best option.

12 de março de 2022
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Dear Customer,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Classificada 5 em 5 estrelas

Lava

My order was received on time and in good order

11 de março de 2022
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Dear Mr Bart,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Classificada 1 em 5 estrelas

Poor Form

My product was delivered 67 days after ordering and did not work. Of course this meant I was outside of the 10 day return policy.
I was told my expectations of the product were too high and that nothing could be done.

1 de outubro de 2020
Opinião espontânea
logótipo da NinthAvenue Australia

Resposta da NinthAvenue Australia

Hello,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?

Regards,
Swapnil

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais