Auronum Opiniões 240

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sold ten Sovereigns, good price. Excellent communication. Gave wrong bank details, once sorted out, payment in a matter of hours. A pleasure to do business with.

Classificada 4 em 5 estrelas

Saw the item advertised... there were 9 available. I bought 2. Easy order on website, items arrived on time and reasonably packaged. One caveat: these items are fairly expensive gold coins which shoul... Ver mais

Classificada 5 em 5 estrelas

Auronum is always a pleasure to deal with, whether buying or selling. The customer service is exceptionally good and their prices are entirely fair to both buyer and seller. Their website is also a m... Ver mais

Classificada 5 em 5 estrelas

A delightful company to deal with. Very professional, knowledgeable & their customer service is nothing short of brilliant. My only issue is I wish had known about them before! I have sold precious... Ver mais

Informações sobre a empresa

  1. Empresa comercial de ouro e prata
  2. Revendedor de moedas
  3. Agência de câmbio
  4. Negociante de ouro
  5. Serviço de investimentos
  6. Comprador de jóias

Sobre Auronum

Escrito pela empresa

Auronum is an established online precious Metals trading company based in London. Auronum supplies Gold, Silver and Platinum bars and coins to investors.

Our website provides live onscreen selling rates for investors looking to sell bullion bars and coins. The business also supplies free market intelligence reports on the website each week.

Auronum is a leading supplier of Capital Gains Tax exempt investment products such as gold sovereigns, gold Britannia coins and British silver bullion coin products.

Our procurement team engage in weekly benchmark audits against other leading bullion brands to ensure that our buy and sell rates are among the very best in the industry.

Auronum has an inhouse precious metal analyst who produces video market updates our our official Youtube channel.

Contacting Our Team

For clients with questions or requiring support, our team is available between 10am and 10pm 7-days per week


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

240 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sold ten Sovereigns

Sold ten Sovereigns, good price. Excellent communication. Gave wrong bank details, once sorted out, payment in a matter of hours.
A pleasure to do business with.

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Selling a sovereign

I’d never sold a gold coin before and Auronum made it very easy and were always available by phone and email to answer my questions. Once I had sent the coin the agreed price was in my account the same afternoon it was delivered. Great service.

21 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Company in disarray

Sadly this company seems to be in disarray. I had wanted to sell a gold sovereign and tried ringing multiple times over several weeks, each time the line went dead. I emailed and was told the company had new owners and was in transition so to try again in a week. The same happened again. Then I emailed, got no response, so tried ringing again and amazingly spoke to someone. He said he'd missed the email (!!) and to send a picture of the sovereign (mint condition) and he would get back to me - nearly 24 hours later and I'm still waiting for a reply. So I am going to sell elsewhere. Obviously service has gone down compared to other reviews.

10 de outubro de 2025
Opinião espontânea
logótipo da Auronum

Resposta da Auronum

Hi Julie,

Thank you for your feedback. We did respond to your enquiry within 24 hours, though we completely understand your decision to proceed elsewhere. The company is now under new ownership, and with all that comes, we’ve experienced a short delay in replying to the high volume of new enquiries.

We truly appreciate your patience during this transition and wish you the best of luck with your sale. Should you ever wish to revisit in the future, our team would be happy to assist you.

Warm regards,
@Auronum team

Classificada 3 em 5 estrelas

Admin less than 100%?

I had a single Krugerrand to sell and monitored Auronum’s online buying price which was about £2578-£2579 for a couple of hours. Telephoned them to sell but no reply. Eventually the phone rang off so I emailed instead. Three hours later I had a reply offering £2534. When I queried this I was sent a screenshot showing two different prices depending on where you looked. The second price was £2561 which was nearer the mark but still quite low. I wrote back to reject the offer and enclosed my own screenshot which by now showed £2574. So there seemed to be several versions and together with the time delay it seems that the admin is less than 100% reliable.

4 de setembro de 2025
Opinião espontânea
logótipo da Auronum

Resposta da Auronum

Hi Robert,

Thank you for bringing this to our attention. At the time of your enquiry, the company was in the process of being sold, which may have caused a temporary glitch in our pricing system and communication delays. We sincerely apologise for any confusion this caused.

We’re happy to share that Auronum is now fully under new ownership, and all systems are up and running smoothly. We appreciate your understanding during this transition and hope to have the opportunity to assist you again in the future.

Warm regards,
@Team Auronum

Classificada 5 em 5 estrelas

Auronum, top class.

Auronum are in my opinion the best to buy from but especially to sell to, they advertise the actual price they will pay, too many others advertise a price and only want to pay a percentage. Top class and many thanks.

1 de agosto de 2025
Classificada 5 em 5 estrelas

Auronum is always a pleasure to deal…

Auronum is always a pleasure to deal with, whether buying or selling. The customer service is exceptionally good and their prices are entirely fair to both buyer and seller. Their website is also a model of information about coins and well worth reading in its own right.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience buying from…

Fantastic experience buying from Auronum. Their website was easy to use so they definitely live up their fame! Order process was simple, It took a few days to receive my metals but they didn't disappoint me. The coins was as decribed and 100% authentic and genuine. I will surely recommend them!

17 de abril de 2025
Classificada 5 em 5 estrelas

My experience with Auronum was…

My experience with Auronum was wonderful. They are so helpful and assit me from selection to buying process. There was a problem with adding master card. They solved that and delivered my product properly. Thankful to them.

11 de março de 2025

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