Ausavers Opiniões 

16
TrustScore: 3.5 em 5

3,7

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Informações sobre a empresa

  1. Fornecedor de energia

Escrito pela empresa

A pioneering team of Utility Brokers dedicated to delivering unparalleled services in the realm of utility expense management. Our foremost goal revolves around aiding businesses in cost reduction, energy usage optimization, and adeptly maneuvering through the intricate domain of utility contracts and suppliers. Backed by a team of seasoned utility consultants, we forge close partnerships with businesses to effectively oversee their utility expenditures, enabling them to make enlightened choices concerning energy consumption.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(16)

3 opiniões nos últimos 12 meses

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Realizamos verificações das opiniões

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Classificada 1 em 5 estrelas

They Don't Know What the Word NO Means!

Numerous spam emails touting for business, which have been blocked each time, but they always manage find a new email address to email from! Then the phone calls begin, and despite asking for them to remove my number (which I am unsure how they obtained that in the first instance) they keep calling. Also blocked.

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a great experience with Jerry- switching over

Had a great experience with the company.
Their team member Jerry provided exceptional customer service. He was very professional, quick to respond and solve any issues and made switching energy providers much smoother as well as getting us very good deals.

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

They are simply the best

They are simply the best. Katherine was so helpful and ensured that any issues we had with energy supplier (which often does) was rectified as soon as possible. Great people to have in your corner when you are dealing with ruthless energy companies.

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The most professional utility company…

The most professional utility company that I have spoken to and they managed the transition of a new company that was so simple and caused me no stress and saved me a lot of money. Thanks for everything and I will be using you for the gas when the current contract expires. Thank you

29 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Total amateurs and total waste of tieme

We received an unsolicited e-mail from a "trusted utility broker" at ausavers, asking for copies of our latest bill and they would "handle the rest and find the best deals" So I wasted my time, locating and copying our bills and e-mailing back to confirm the future prices I had obtained from our curent supplier.
I reeived a 'phone call within minutes from the alleged "trusted utility broker" who couldn't even string a meaningful sentence together! After bumbling away incoherently, he apologised and explained that he was completely new to the job and perhaps I should speak to his Manager. His manager then took over the call and gushingly asked me how I was feeling today. With such a typcally disingenous sales approach like that, the only response was "irritated"!
I hung up and they immediately called back, but I have now blocked the number and the e-mail address.
After a lifetime in senior management, I have pretty good business antennae and there is no way I would waste any more time with these people.
Prior to this review, Trustpilot were showing 7 dubious reviews, all of them 5 star, but I would really like to know how this results in an overall rating of 4.3 stars?

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super helpful!

Sarah was very helpful and thorough throughout the whole process, a pleasure to deal with :-)

9 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Barbara was very professional and…

Barbara was very professional and patient, Barbara explained to me very easily, and simple way so I fully understood the process, after that everything was very smooth and quick. Barbar helped me a lot. Thanks a million 😊

3 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Human touch to utility pricing

We have never used this company to price compare before, but Katherine made it a very simple, human process - which I appreciated.
Her advice and guidance also made me feel I'd made the right choice.

16 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very smooth transition to new supplier

Very smooth transition to new supplier. Katherine and Sarah both very helpful. WIll use again!

3 de julho de 2024
Opinião espontânea
logótipo da Ausavers

Resposta da Ausavers

Hi BM

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it’s wonderful to know that our efforts to provide excellent service are making a difference.

We truly appreciate your support and look forward to continuing to serve you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.

Thanks again for choosing us!

Regards
AU Savers team

Classificada 5 em 5 estrelas

So far so good!

So far, so good! Very pleasant people to work with and I'm looking forward to the huge savings on my gas and electricity bills. I was extremely sceptical in regards to the whole experience from the start however, to my amazement the whole thing has worked out very well!

1 de agosto de 2024
Opinião espontânea
logótipo da Ausavers

Resposta da Ausavers

Hi Sharon

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable, and it’s wonderful to know that our efforts to provide excellent service are making a difference.

We truly appreciate your support and look forward to continuing to serve you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.

Thanks again for choosing us!

Regards
AU Savers team

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