Todo perfecto. Siempre compro sus joyas de auténtico ópalo australiano desde España para regalar a mis familiares. Son joyas de diseño muy bonito y bien detalladas. El ópalo es precioso. Volveré a co... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Immediate shipping with prompt tracking. Fast delivery. Excellently padded and packaged. Beautiful ring box. I was also very happy with the gift bag. The ring is exactly as described and is unbelievab... Ver mais
The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with... Ver mais
Daniel worked continuously with me to ensure I felt valued and that I got the product I was looking for. His commitment and communication was greatly appreciated. My fiancé loves her Opal watch a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Australian Opal Jewellery & Watches
Informações de contacto
Shop 24/5 Macquarie St, 2000, Sydney, Austrália
- 0289601346
- contact@australstones.com.au
- australstones.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great buying experience
Beautiful jewellery
Beautiful jewellery, similar to description and very quick delivery
READ THIS B4 YOU BUY!
READ THIS B4 YOU BUY!! PLEASE.
My fiancé brought a beautiful opal ring as engagement ring. 4 months later stone became loose and we had to send back. They did say to take to local jeweller if we wanted but I did n he smartly advised me NOT to as it would void their warranty. He looked at it and said there was a small chip in stone that looked like it had been potentially done when setting it. Told me setting was all sorts of wrong hence the stone loose… Tried to talk to jeweller, can’t be done as only be contactable via email which is frustrating and concerning… why not via phone?? Worried I insured ring for postage at MY EXPENSE of $70 to have fixed?? Ring was delivered back pretty promptly, although I CAME HOME TO FIND PACKAGE ON DOOR STEP !! Really, and no insurance if lost. Had ring re looked at by my jeweller again…. NEW chips in side of opal obviously through setting it again. But hey, the stone is secure again. But for how long. My advice, esp for blokes looking at engagement rings DONT DO IT. For all others, maybe don’t buy from them as it’s frustrating AF when you pay a lot and are treated this way. I now have a precious ring that someone clearly could care less about their quality of workmanship or customer service.
As for reply, the ring was brought as engagement ring, obviously I didn’t buy it for myself, it’s under my fiancés name which I’m not publishing here. I’m happy to call the store to clarify who we are and the purchase of the ring with your company. None of your reply does any good to solve the issue/s we have had, and still have with the ring. And for people reading… all it should do is clarify why you should NOT buy from this company. No help when things go wrong.

Resposta da Austral Stones
The opal tie clip bought was really…
The opal tie clip bought was really lovely and exceeded my expectations.
Very impressed with the service and…
Very impressed with the service and also the product, the quality is great.
Looks great, and even better service
Ordered the opal tie bar. Looks amazing in person! Customer service is exceptional and worked with me through some shipping challenges. Thanks.

Resposta da Austral Stones
Can't complain about anything
Can't complain about anything. Absolutely awesome service, thank you
Opals are painted glass.
We bought an opal pendant for my husbands mother in 2021 and have just found out it has completely fallen apart and has turned out to be a PAINTED PIECE OF GLASS.
A certificate of authenticity was provided with it. What a joke! If I could post the photo of the necklace now I would
Do not be scammed like we were

Resposta da Austral Stones
Good value for money
The delivery was very quick and the product looks great. I received a certificate of authenticity via e-mail. The opal is shining in three wonderful colours. I can truely recommend the company.
Good service and keeping us informed of…
Good service and keeping us informed of delivery
Great experience
Great experience, postage was fast and I was kept informed
The ring is beautiful
couldn't ask for more
I was very nervous ordering something like this online, but man is the quality incredible, my order was handled very fast, and the website is great to navigate. Couldn't be better, I will almost certainly buy again
V efficient and good communication when…
V efficient and good communication when ordering from abroad!!
item looks great and on time despite…
item looks great and on time despite floods and rain
Great products and prompt deliveries…
Great products and prompt deliveries will make me come back again to buy more.
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