Auto Tech Diagnostics Opiniões 

36
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My car failed its MOT at Halfords for one single thing, who then tried to charge me nearly £1000— a quote so outrageous it immediately sent me looking for literally anyone else with a spa... Ver mais

Classificada 5 em 5 estrelas

We had our car over to Autotech Diagnostics to find and rectify a suspension and steering issue. Ben kept us informed of progress at all times, he sent pictures of the issues found and we agreed the... Ver mais

Classificada 5 em 5 estrelas

Ben at Auto Tech Diagnostics was absolutely brilliant. I genuinely thought my mum’s Hyundai was a write-off, but he brought it back to life and it’s running perfectly. What really stood out was h... Ver mais

Classificada 5 em 5 estrelas

What a find ! Tucked away down a side street in Claughton, Birkenhead I could not have found a more experienced and friendly vehicle Aircon specialist. My Aircon had stopped working and Adam fully che... Ver mais

4,6

Excelente

TrustScore: 4.5 em 5

36 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(36)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service, highly recommend!!!

Was recommended by a friend and service has been excellent, updates all the way and very reasonable price. Friendly and efficient service, no issues at all.
I have since recommended to others who have experienced the same excellent service!
Above and beyond with transparency in all works carried out.
Would HIGHLY recommend!!!
Thanks

10 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and great work!

I've had a few bad experiences with mechanics, but Ben was a genuinely helpful and very capable guy. He managed to squeeze my car in for a quick inspection the day after I first enquired, lifted it up and then walked me around the car to point out the various bits he'd be looking at during the actual inspection! Once he'd done, he let me have the chance to drive around briefly to make sure I was happy and waited while I did so. His communication was great the whole time and he was willing to fit me in when was most convenient for me. I can't recommend Ben enough, and if I need work in the future I won't hesitate to give him a call.

19 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

My car needed a new Alternator and I was recommended Auto Tech Diagnostics, I was able to drop my car of that morning.
Recieved a call later that day and was told that my gear box was in a bad way as well as my Alternator, as this was a big job, Ben spent a lot of time discussing my options with me and was able to provide some good advice. Thank goodness this was picked up as this could have been a huge problem. Both jobs were done for an excellent price. Communication was excellent and would highly recommend. I will definitely be taking my car back for annual service and MOT. Thank you so much.

11 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I took my Mercedes to Auto-Tech…

I took my Mercedes to Auto-Tech Diagnostics with an electrical fault on the ignition that was proving very hard to track down. Ben was very polite and listened to my experiences with the car carefully. He very quickly diagnosed the problem, traced the required part from Germany and rectified the problem. He also carried out some mechanical work and took the car for MOT, (it passed). Altogether a successful outcome and a very pleasant experience. I have now trusted my Porsche to Ben.

10 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We had our car over to Autotech…

We had our car over to Autotech Diagnostics to find and rectify a suspension and steering issue. Ben kept us informed of progress at all times, he sent pictures of the issues found and we agreed the work required. The problems were quickly sorted and the car now drives exactly as it should.
Good communication from Autotech with clear explanation of the problem. I wouldn't hesitate to use them again.

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I met ben years ago when he was a…

I met ben years ago when he was a manger at another garage and due to his great customer service, amazing knowledge and years of experience I’ve followed him wherever he has gone!

It’s great to see he has gone alone in his work and he looks after my fleet of 8 motorhomes, all my personal and classic cars and is always there when needed - nothing too big or small for him!!

The service he provides I genuinely wouldn’t go anywhere else!!

I’ve sent many friends and family his way and they all speak extremely highly of his services!!

Two more motorhomes to book in with him next month and I know it’s always 110% each and everytime

Keep up the great work

Paul @ 4eva young camper hire

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Can’t recommend this mechanic enough!

Can’t recommend this mechanic enough! Always my go to mechanic for any issues with my car and any servicing it needs. Great communication throughout every job. Never an issue finding availability and no unnecessary waiting for the job to be done. Never been over charged for work done. Most importantly very friendly service and takes the time to explain the work being done so it is easy to understand.

7 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best Mechanic in Derby!

I have taken my SQ7 to Ben a few times for some work and he has never let me down. Would definitely recommend Ben as he really knows his stuff! First time going to Ben I was quite stressed and worried as my newly purchased car developed an electrical fault. With Ben's expert knowledge he diagnosed and fixed the fault in no time. His honestly and customer service is what sets him apart to the rest. I have also used Auto tech for servicing and gearbox servicing, as well as having my 4x4 system serviced and brakes changed. Ben has all the right tools and has plenty of knowledge on VAG cars, and has main dealer software equipment. I wouldn't take my car to anyone else other than Auto Tech. Reasonably priced, and very good at what they do!

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Non starter resolved !

After struggling with a non-starting car and being passed from garage to garage with no solution, I finally found Auto-Tech Diagnostics – and I genuinely can’t praise them enough. From the moment my car went in, the professionalism, knowledge, and attention to detail were clear.

The issue was something others couldn’t get to the bottom of, but this guy not only found the fault, he had it running perfectly in no time. His workshop is spotless, clearly a well-equipped and top-tier facility, and it’s obvious he’s got decades of experience across all makes and models.

I got a chance to see some of the other work he had going on, and honestly, nothing seemed too big or too complex – everything was handled with skill and confidence. He gave my car his absolute best, and it shows.

His work ethic, knowledge, and dedication are second to none. I wouldn’t take my car anywhere else now. Highly, highly recommend.

5 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Honest and reliable! Great mechanic

I’ve taken my 2016 Volkswagen Golf GTD multiple times, came across Ben back in November 2024 on the recommendation of a very good friend of mine to take it to him and he completely solved multiple wiring issues after saying he would get to the bottom of it. - and he does so always! Also more recently had a dual mass flywheel, clutch replacement and also oil service with an engine flush. A very reliable and honest mechanic with fantastic communication, who will get the job done and has done many jobs for many people who have been leaving satisfied. A++++ for this company!!

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Joseph Keightley

Been using this company for many years and have always been satisfied with the experience. A professional, fast and honest service with great communication. I highly recommend to everyone.

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t fault him

Used this mechanic multiple times and can not say one thing wrong, always done a great job with no messing around

25 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not tasked for the job.had vehicle for…

Not tasked for the job.had vehicle for 4 days before looking at it.for injector removed.got told he can't do it doesn't have the tools for it.ok fair enough and then left me to push my own vehicle not giving me a hand and went back inside his unit.took to a reputable garage and within 1 hour had whole Job completed so I doubt he even attempted to look at it.youtube mechanic and communication is poor to wouldn't recommend this fella.

18 de março de 2025
Opinião espontânea
logótipo da Auto Tech Diagnostics

Resposta da Auto Tech Diagnostics

Hi Ben, thank you for taking your time to leave us a review.
Sorry you have had a bad experience with us.

As I mentioned on the phone call I was extremely busy but you insisted on dropping your vehicle off leaving it with me. I mentioned it would be a few days before I had chance to look at it yet I had a phone call every day from you for updates.

You also failed to mention that another mechanic had already tried to remove the injectors. When the vehicle arrived to me it was stripped with water sat around the injectors. I had my best attempt at removing the injectors but unfortunately it needed a hydraulic puller which I didn't have at the time, I have now purchased one.
I advised you to find someone with this tool as you was in a rush to get it fixed and offered to fit the new injectors and code them in.

I didn't charge you anything and gave you quite a bit of my time.
I am very disappointed you have left me this review as
I tried my best.

Kind Regards
Auto-Tech Diagnostics Ltd

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