Autoclick Rent a Car Opiniões 6

DO NOT USE! They will falsely deduct 600 euros plus an admin fee from your deposit claiming some minor mark on vehicle down to you (which in my case it definitely was not - when I showed them a picture of the mark I took prior to taking the car, they said image wasn’t clear enough and so they were charging me). I saw them do the same to two other customers too. It is a scam. The worst car hire company we have ever come across in over 30 years!!

DO NOT USE this company at Malaga airport, they are simply THIEVES!! THEY REFUSED TO GIVE ME THE CAR AND TOOK MY MONEY!!!
I rented a car from them and paid in advance everything online. It was my biggest mistake. l booked a Range Rover. When l arrived at the airport they wanted to give me a VW. The unprofessional alicia garcia told me to take it or leave, or to pay more for a Mercedes. I laughed and than the angry alicia garcia told me to leave the store and called me with her colleque stupid in Spanish. I wanted to speak with a manager and they told me to leave the store. Finally click rental car Malaga refused to give me the car and took my money. They refused to return my money after many calls and complains and they explained that I refused the car. Finally i got the money from Visa Finland who told me that this is fraud not delivering the product or service and taking the money. STAY AWAY FROM THIS COMPANY AND THEIR UNPROFESSIONAL AND RUDE WORKERS. I CAN'T BELIEVE COMPANIES LIKE THIS EXIST!

With great surprise, I received today an email, where Autoclick cancel my reservation missing two days to pick up the car, and I did it near two months ago.
Today missing two days to pick up the car I have to find some car for rent that obviously cost me even more than it already had paid due to the few time that I have, and you just write to me saying “We are sorry to inform you that your car rental booking WEBXXXXX with Autoclick on 06/08/2018 09:00:00 has been cancelled due to lack of availability”, and that the money is going to be reimbursed (obviously…).
Autoclick seems to forget the big impact that are causing me, when I booked the car two months ago, and when I am already in Italy (I traveled from South America), and ready to start my vacations after tomorrow here in Italy , and now I am in a big problem because my reservation was canceled and leave me unable to move, because my budget its not enough to rent another car that cost a lot of more and the time to receive the money in the credit card is longer than 2 days (when I should start my vacations).
I am totally disagreed with the way as Autoclick manage the booking of its Clients, where its clear that they does not matter of the problems that cause to Clients due to its internal failures of planing/management, instead of find a solution that does not impact the Clients, considering the timing (when make the reservation and when it was cancelled the reservation).

I Left this claim as a record of the abuse that Autoclick is making to me.
Best regards

Review for Autoclick Lisbon. Make sure you check the car condition before leaving. Don't trust them when they say that there is no damage to the car.

Everything is very bad!
I took a car in Malpensa. Dali was not new and scratched. Before the surrender, I was tracked by the GPS tracker and in the parking lot at the shopping center scratches on the body were added. After the deposit all the money (1100 euros) was taken away! I think the car has not been repaired until now. Deceivers and dishonest businessmen.
Do not use their services!

My family and I rented a car this summer that broke down on the first day. The company towed the car and drove us back to the shop. We changed car and the second vehicle had the engine light on, which forced us to return to the shop once again. After more than 8 hours from the moment the first car broke down and when we were all feeling exhausted we decided to cancel the trip late at night. Autoclik refused to refund us the lost trip alleging the mechanic shop did not find any problem, and yet we could not proceed our trip with the cars they gave us. The management of Autoclick does not have any regard for the welfare of its customers as its all about maximising profit. I would not recommend Autoclick to anyone who needs a car in Lisbon.