This company is one of those daylight robbery companies. SCAMMING C#*TS Lets you book a car and pay without putting a flight number. - sends request for the car. - on confirmation asks for... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. H... Ver mais
A empresa respondeu
Best deal ever. Normally when travelling to Europe we rent directly off Europcar. By booking through these guys, same car, same supplier, massive savings. Approximately 50% less than going direct! How... Ver mais
Hired a 10 seater van from Europcar Zurich via Auto Europe. With 6 of us travelling we had many questions which the booking agent was able to research and return with answers. The Volkswagon Caravelle... Ver mais
Informações sobre a empresa
Sobre Auto Europe New Zealand
Escrito pela empresa
With over 50 years of experience, Auto Europe is a leader in car hire and now available in New Zealand. Compare car hire in 190 countries and 28,000 locations and get a car hire that suits you for the best rate available.
Our ProductsInformações de contacto
P.O. Box 1321, 2059, North Sydney, Austrália
- 0800 885 052
- reviews@autoeurope.co.nz
- autoeurope.co.nz
3,7
Aceitável
217 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good range of vehicles at fair prices
14 de outubro de 2024
Resposta da Auto Europe New Zealand
Hi Chris,
Thank you for your kind words. We're glad you found a vehicle that met your needs at a price you were comfortable with.
Ashleigh
Straightforward and secure
3 de setembro de 2024
Resposta da Auto Europe New Zealand
Hi Mark,
Thanks again for your review and feedback.
We're glad our processes are straightforward and secure for your peace of mind.
Safe travels!
Ashleigh
Resposta da Auto Europe New Zealand
Hi John,
Thank you for your review! We’re thrilled you found our pricing competitive and the booking process easy. We strive to offer the best value and a seamless experience for our customers, so it's great to know we're hitting the mark.
We greatly appreciate your feedback and look forward to assisting you with your future car hire needs. If you have any questions or need further assistance, please don’t hesitate to contact us.
Safe travels and best wishes,
Ashleigh
Credit card surcharge
You get charged an additional 2% credit card fee, which is a bit rich given how much our car hire has come up to. And there are no options to pay by Paypal, which is a cheaper and more secure way of paying.
30 de julho de 2024
Resposta da Auto Europe New Zealand
Hi there,
Thank you for taking the time to share your feedback. We understand your concerns regarding the 2% credit card fee and the lack of PayPal payment options.
We have to implement the credit card fee to cover the costs associated with processing transactions, but we appreciate your feedback and will consider it as we review our payment policies. We strive to offer various payment methods to suit our customers' preferences and security needs, and your suggestion about PayPal is valuable to us.
If you have any further questions or concerns, please contact us directly. We appreciate your business and hope to have the opportunity to serve you again.
Best regards,
Ashleigh
Easy website
Easy website, good pricing and great customer service when I called re. a query.
27 de maio de 2024
Resposta da Auto Europe New Zealand
Hi Donna,
Thank you for your review and feedback. It's great to hear that our website is easy to use and we provide great prices.
We hope to see you again & safe travels!
Ashleigh
Can't beat Keddy
Easy to book, great prices, in terminal pick up out of hours extremely handy.
17 de maio de 2024
Resposta da Auto Europe New Zealand
Hi Jodie,
Thank you for your review and feedback!
It's great to hear our booking process is simple, and that we offer competitive pricing for your hire.
Safe travels & we hope to see you again soon.
Ashleigh
Transparent, user friendly
Totally transparent on fees, all important info in one screen, easy to use, all up a pleasant experience.
21 de abril de 2024
Resposta da Auto Europe New Zealand
Thank you for taking the time to share your experience with us, Richard!
We're delighted to hear that our booking process was simple and transparent.
Safe travels!
Ashleigh
Easy booking process
Easy booking process. Lets see what pick up and return experience is like
8 de abril de 2024
Resposta da Auto Europe New Zealand
Thank you for taking the time to share your experience with us, Kerry! We're delighted to hear that our booking process was simple.
Safe travels!
Ashleigh
I booked Drop-off for the wrong day
I booked Drop-off for the wrong day, I phoned the free no. and got lovely calm music so I thought I might be on for a while, but my call was answered within a minute, and my problem sorted/date changed/refund done. Amazing! Great job auto-europe
2 de abril de 2024
Opinião espontânea
Resposta da Auto Europe New Zealand
Thank you for taking the time to share your experience with us, Sue!
We're delighted to hear that our customer service team was able to assist you promptly and efficiently in changing your booking date or arranging a refund. At Auto Europe New Zealand, we strive to provide excellent service, and your feedback is greatly appreciated.
We look forward to assisting you with any future travel plans you may have. Safe travels!
Ashleigh
Very efficient and flexible
12 de março de 2024
Resposta da Auto Europe New Zealand
Hi Kevin,
Thank you for your feedback and review.
We're so glad you have found Auto Europe New Zealand to be efficient and flexible.
We look forward to seeing you again soon.
Ashleigh
Resposta da Auto Europe New Zealand
Hi there,
Thank you for your feedback and review.
We're so glad you have had a great experience with Auto Europe New Zealand.
We look forward to seeing you again soon.
Ashleigh
Resposta da Auto Europe New Zealand
Thank you for your review & feedback.
Easy to use website
Easy to use website. Gives you payment information for whatever size you require. Even for commercial or executive vehicles. Used them before. Never had any issues
18 de dezembro de 2023
Resposta da Auto Europe New Zealand
It's great to see this feedback and review!
Hope to see you again soon.
Ashleigh
really easy!
24 de novembro de 2023
Resposta da Auto Europe New Zealand
Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our booking process was simple.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
great service!
16 de setembro de 2023
Resposta da Auto Europe New Zealand
Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our service was great.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
Sarah your telecommunications employee…
Sarah your telecommunications employee made the experience amazing. So helpful and kind.
10 de setembro de 2023
Resposta da Auto Europe New Zealand
Hi ,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our website was simple to navigate with great, friendly staff to assist.
We look forward to servicing your future hires.
Kind regards,
Ashleigh
Resposta da Auto Europe New Zealand
Hi Mike,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us and that we are competitive and easy to book with.
We hope to hear from you again soon.
Kind regards,
Ashleigh
It's a bit daunting booking a car so…
It's a bit daunting booking a car so far in advance so far away, it's good to have a local point of contact and back up to answer questions
9 de junho de 2023
Resposta da Auto Europe New Zealand
Hi Mel,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us - always good to have a local contact, we agree!
We hope to hear from you again soon.
Kind regards,
Ashleigh
VERY SIMPLE!
12 de maio de 2023
Resposta da Auto Europe New Zealand
Dear John,
Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple.
We hope to continue serving you in the future and look forward to providing you with the same level of service and value you expect from us.
Thank you again for your kind words and for choosing our company for your needs.
Best regards,
Ashleigh
Form not working and nobody to ask
I filled in the section: "other countries and comments/request". I wrote down the countries and asked that that my wife be second driver. However, I could not proceed with payment. I tried to call the number for enquiries and waited for a long time, but nobody picked up.
In the end, I deleted the 2nd driver and resubmitted everything again. It worked out but I feel bad that my wife is now not a driver as well.
9 de maio de 2023
Resposta da Auto Europe New Zealand
Hi there,
Thank you for reviewing our service.
Our team has since contacted you, and we are glad to see that your enquiry has been resolved. We also want to thank you for your feedback. We are always continuing to find ways to better our processes and our service.
Thank you again for your constructive feedback and for choosing our company for your car hire needs.
Best regards,
Ashleigh
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.