Automotive Equipment Specialists Opiniões 

609
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered (1) 2post lift & (1) 4post lift, received the 4post lift in 4 days, the 2post lift in 8 days, Received emails with tracking #’s when they shipped, got 1 hr notices by phone before ea. got to l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a pleasure working with Mario the owner and Vanessa the equipment specialist. You guys are very knowledgeable with the products and have the best prices around. Customer service was on point from... Ver mais

Classificada 5 em 5 estrelas

This company ROCKS. Called me when a Robinair 1234YF A/C machine was available. Paid for it online on a Tuesday afternoon. Shipped out of New Jersey on Wed at 12:30pm. Arrived in Michigan on Friday at... Ver mais

Classificada 5 em 5 estrelas

GREAT EXPERIENCE FROM START TO FINISH - THE NEW YORK SALE OFFICE (MARIO OR VINNY?) RESEARCHED AND ANSWERED ALL MY QUESTIONS, WORKED WITH ME TO BEAT THE COMPETITORS PRICING. ALL TOOLS ARRIVED (W... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de acessórios para automóveis

Escrito pela empresa

Looking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

609 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(609)

13 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Awesome customer support and honest people!

Great communication with AES and contact info for the carrier they used. Everybody I dealt with was very knowledgeable. Shipped quickly and the customer support after the sale is top notch! Bought my 2 post lift a couple months ago and couldn't be happier.

12 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Not impressed!

We do not have the item we ordered and already getting a survey. It hasn't even shipped yet so that is a problem.

28 de junho de 2023
logótipo da Automotive Equipment Specialists

Resposta da Automotive Equipment Specialists

Hi Tony,

I don’t understand why you feel this 1 star review is appropriate. You placed an order on Wednesday, June 28th. It shipped 2 days later and we sent you the tracking information right away, considering the fact that it was going to be a 4-day holiday weekend. We not only emailed you the tracking info, but we always call to verify that you received the email and/or leave a voicemail to let you know it has been sent.

Come the following Wednesday after the holiday, you emailed asking for the tracking information, so we sent it again, letting you know the first steps we took to get you that information to you. You then emailed us back saying the tracking would not work, which we then proceeded to show you it was. The estimated delivery date was set for Friday, July 7th. Not only did we ship it faster than the 7-10 business days that we advertise, but it was also estimated to deliver to you within 10 days. You could not have gotten better service or communication than what we have provided for you. This should be a 5 star review not a one star, so hopefully you can see that we did everything to answer all your questions and you can reconsider your review.

I agree that the survey was sent out too early, so we double checked that the settings for our automated survey emails are sent after 2 weeks of placing your order. Somehow they were set for 7 days after. We take pride in making sure we give the best customer service, and according to other reviews, we did everything right to get you what you needed.

Classificada 4 em 5 estrelas

Your customer service was great only…

Your customer service was great only downfall in ND was shipping contact

2 de junho de 2023
logótipo da Automotive Equipment Specialists

Resposta da Automotive Equipment Specialists

Hi Randy, thank you for appreciating our customer service. We value our customer satisfaction rate. I understand that shipping can be a struggle, especially when it is out of our hands. I believe it must have been due to the rural area you live in, but we are glad it was delivered to you.

Classificada 5 em 5 estrelas

Great service

Great service. Easy to order from site and staff informed me every step of the way. Price lower than every where else. Recommend to everyone.

6 de junho de 2023
logótipo da Automotive Equipment Specialists

Resposta da Automotive Equipment Specialists

Thank you for appreciating our customer service. We value our customers and want to provide the best assistance we can.

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